(native Japanese) Customer Support Consultant, emails/chats (Remote)

Roles & Responsibilities Handle inbound and outbound calls while maintaining a professional demeanor and positive attitude to ensure customer satisfaction. Handling calls for Zulekha Hospitals Dubai/Sharjah and Zulekha Medical Center Giving appointments as per the availability of the Doctor's timings Cancelling and rescheduling the appointments as per patients request Educating the patients about various campaigns and services offered by Zulekha Hospitals Booking Fast track appointments Clarifying patients doubts and guiding them accordingly Online Booking Resolve customer complaints efficiently by identifying the root cause and providing effective solutions, thus improving retention rates. Demonstrate adaptability by handling high call volumes and various customer issues while maintaining composure and professionalism. Desired Candidate Profile Graduate with Min 1 year relevant experience Strong Communications skills Good Interpersonal skills Teamwork Bilingual Language skills

Cashiers are responsible for processing customer transactions, handling payments, and providing excellent customer service at the checkout. Carrefour Supermarket Cashier Requires: Limited quota * Male/Female * Age 21 - 55 * Honest, diligent, and disciplined * Clean and neat appearance * Good and friendly communication and interaction * Salary 4500-8000 AED If you are interested in working in the company, please send your CV to: graceshi@ok.com

About the Role As Director – Customer Success for the GCC region, you’ll serve as the regional custodian of outcomes for our customers. This is not a generic account management role, it’s about co-owning healthcare transformation with national and enterprise stakeholders across the region. You'll be the strategic and operational lead for some of the region’s most impactful digital health programs, supporting our customers in ministries, payer organizations, and health clusters. You’ll guide customers across every phase - from onboarding and implementation to activation, scale-up, and impact realization, ensuring they achieve measurable ROI and long-term success. This role is ideal for someone who Has worked in the GCC healthcare sector and knows how to navigate public-private partnerships, large-scale digital programs, and procurement frameworks. Understands the urgency of achieving Vision 2030 goals in KSA, We the UAE 2031, and similar national mandates. Thrives in building trusted relationships with senior executives, program leaders, and delivery teams across cultures and languages. Is comfortable working across ministry-led engagements, payer transformation programs, and operational rollouts across hospital groups. A Day in the Life Be the strategic advisor to key accounts—ranging from Ministries of Health to national insurance players and large hospital networks. Lead end-to-end program execution including charter definition, platform rollout, data onboarding, solution design, adoption management, and ROI tracking. Engage with C-level leadership, clinical teams, and operational stakeholders to align Innovaccer solutions with national health priorities and customer KPIs. Proactively identify opportunities to expand value within accounts—whether through additional modules, AI-enabled insights, or custom workflows. Serve as the voice of the customer internally—working with product, engineering, and leadership to evolve Innovaccer’s offerings for regional needs. Orchestrate business reviews, executive updates, and performance reporting to maintain transparency and trust. Manage delivery pods comprising platform engineers, data analysts, QA specialists, and designers—ensuring project milestones are met with high quality. What You Need 10+ years of experience in customer success, strategic account management, consulting, or digital delivery within healthcare and/or enterprise tech. Deep understanding of healthcare operations, payer dynamics, and regulatory landscape in the GCC—especially KSA, UAE, or Qatar. Proven ability to manage multi-stakeholder engagements across government bodies, provider networks, and insurance entities. Technical background in Engineering, Computer Science, Health Informatics, or equivalent. Strong track record of delivering technology programs—ideally involving data integration, care management, VBC, or population health. Executive presence with fluency in stakeholder engagement and business communication across Arabic and English contexts. Willingness to travel 50–60% across GCC countries as needed. Why Innovaccer Shape the region’s health transformation agenda alongside national leaders. Deliver impact on real-world challenges like chronic care, cost containment, and citizen access to care. Work at the frontier of health data, cloud transformation, and AI-driven operations. Be part of a mission-first team with a fast-growing regional footprint and ambitious plans for 2025 and beyond. Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status.  Disclaimer:  Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details. About Innovaccer Innovaccer is powering healthcare transformation across the GCC by helping government bodies, payers, and providers unlock the full value of their health data. Through our unified data platform and modular solutions, we enable ministries, insurance companies, and healthcare delivery systems to drive outcomes in Population Health, Value-Based Care, Patient Experience, and AI-powered intelligence. https://innovaccer.com/middle-east Check us out on YouTube, Glassdoor, LinkedIn, Instagram.

Manage and respond to customer inquiries promptly and professionally. Handle purchase bookings and follow up on orders Coordinate with the delivery team to ensure on-time and accurate deliveries. Maintain accurate records of customer interactions and transactions. Support day-to-day operations to ensure customer satisfaction Requirements: Previous experience in customer service or a related field Strong communication and problem-solving skills Ability to multitask and work under pressure Knowledge of Odoo ERP system will be considered a strong advantage Proficiency in MS Office (Excel, Word, Outlook)

Job Purpose The Customer Service Representative is responsible for the proper data entry (from the customer's documents), at check-in point/at the counter, issuetest result certificate, collect cash for tests conducted and registration of vehicleand guides the customer correctly. In case of vehicle failure he/she should explain thefailure points to the customer, if possible, or guide him/her to the Supervisor or Site manager on duty Principal Accountabilities Site Level: Responsible for correct data entry from Customers' Documents. To ensure that the correct information required by RTA is also entered in thesystem for proper processing for testing and registration purpose. Cash Handling: Responsible for all cash transactions at the counter, where applicable, and tallying of cash with the system printouts at the end of the shift and safe handing over of the same to Site Manager. Customer Service: To maintain a high standard of customer service at the site and deal with all the customer is a highly professional and cordial manner. To ensure that the customer leaves the counter with all his transactions completed and that he/she is correctly guided to proceed to other depts. Site Image: To behave confidently and ensure the proper projection of company's image to the customers. To keep the counter uncluttered and clean and to give top priority to the work, take short breaks and attend all site meetings. To maintain good relations with any RTA staff on duty. Additional Principal Accountabilities Experience Should be holding a passed certificate from a recognized Higher Secondary School or Minimum 1 or 2 years of work experience in a similar position. Should be computer literate and fluent in spoken and written Arabic. Should be able to speak in basic English. Should be well-groomed, well mannered and cordial with customers of all nationalities

Job Description Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service. Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline ‘Where Life Happens’, Address offers its guests opportunities to celebrate life and its most cherished moments. It’s the ultimate Address. ABOUT THE FUNCTION This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilities, by delighting them from Check in until Check out. WHAT YOU WILL NEED TO SUCCEED Genuine service personality, with high EQ. Minimum 4 years’ experience in Hospitality industry. Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry. Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred. A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company. PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST Conduct all operational tasks in Front Office while living up to service standards and procedures. Go the extra (s)mile where you can. Prevent complaints and ensure adequate service recovery where needed. Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart. COMPETENCIES Put Customer First Drive for Results Learning Resilience Adaptability WHAT WE BELIEVE IN At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate. Customer Focus Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences. Ownership Mindset No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete. Fast Paced Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers. Talent and Tenacity Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity. Adaptability We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future. Application Link: https://emhm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/705248?keyword=customer+service&lastSelectedFacet=LOCATIONS&location=United+Arab+Emirates&locationId=300000000346209&locationLevel=country&mode=location&selectedLocationsFacet=300000000346209&sortBy=POSTING_DATES_DESC