Female Waitress

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. Desired Candidate Profile Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Apt Resources is seeking an elegant and professional Arabic Speaking Female Hostess to join the prestigious team at a Royal Palace in Abu Dhabi. As the first point of contact for distinguished guests, you will be responsible for providing exceptional service and creating a warm and welcoming atmosphere. Your primary role will involve greeting guests, managing reservations, and coordinating dining arrangements, ensuring that every visitor feels valued and attended to. Responsibilities Greet and welcome guests upon their arrival with a friendly demeanor Manage reservations and maintain an organized seating plan Escort guests to their tables and present menus Provide information about the menu and special events occurring within the Palace Coordinate with wait staff to ensure timely service and guest satisfaction Address guest inquiries, comments, and concerns professionally Maintain cleanliness and organization in the reception and dining areas Assist in planning and coordinating special events when necessary Requirements Previous experience as a Hostess in a high-end restaurant, hotel, or similar environment Strong customer service orientation and a passion for hospitality Ability to remain calm and composed in high-pressure situations Excellent grooming and presentation skills Strong organizational abilities and attention to detail Flexibility to work varying shifts, including evenings and weekends Must be in UAE Benefits Salary: AED 3,000 plus accommodation, food, toiletries, and other benefits as per UAE labor law.

Roles & Responsibilities Thoroughly clean and sanitize staff accommodation public area, bathrooms, and common areas to ensure a pristine environment, adhering to hotel standards. Restock room amenities and supplies meticulously, including toiletries, linens, and coffee supplies, to enhance the guest experience. Inspect and maintain the functionality of room equipment and fixtures, promptly reporting any maintenance issues to ensure guest comfort. Effectively manage time to complete assigned rooms within a specified timeframe while maintaining high-quality standards. Collaborate with the housekeeping team to ensure smooth operations and communication, fostering a supportive work environment. Follow safety and sanitation protocols strictly, ensuring compliance with health regulations to provide a safe atmosphere for guests and staff. Respond to guest requests and inquiries with professionalism and courtesy, aiming to exceed expectations in service. Perform deep cleaning tasks, such as carpet shampooing and window washing, on a scheduled basis to maintain a fresh appearance. Document and report lost and found items, ensuring all procedures are followed for guest recovery and inventory tracking. Participate in training sessions and staff meetings to keep up-to-date with hotel policies and enhance service delivery. Desired Candidate Profile Excellent time management skills to balance multiple tasks efficiently and meet deadlines without compromising quality. Strong technical skills in using cleaning equipment and products safely and effectively, ensuring optimal results. A friendly and approachable demeanor, with the ability to maintain professionalism under pressure or in busy situations. Physical stamina and the ability to lift, carry, and move heavy items, with a focus on maintaining personal health and safety. Detail-oriented mindset, ensuring that every aspect of room preparation meets the hotel's high standards and guest expectations.

Job Summary: Urgently address guest and department appeals, effectively distribute essential items using a transport wagon, and strictly adhere to stringent room entry procedures. Substitute guest room comforts, fabrics, and terry, sustain hygiene with bathroom cleansing and waste elimination, and scrutinize room machinery while ensuring furniture is systematically arranged. Communicate safety and maintenance concerns, sustain professionalism, and offer exceptional assistance, particularly to guests with specialized requirements. Cooperate with your crew to realize collective objectives and maintain excellence criteria, necessitating physical prowess to manipulate objects and apparatus. Main Duties & Responsibility Cleaning and Maintenance · Your daily tasks involve the meticulous cleaning and maintenance of guest rooms, public areas, and behind-the-scenes spaces in strict accordance with our company's established cleanliness and maintenance standards. You are responsible for creating a pristine and inviting atmosphere for our guests. Restocking · Maintaining the highest standards of comfort, you will be in charge of replenishing all guest room amenities, linens, and supplies. This includes ensuring that each room is not only fully equipped but also presented in an aesthetically pleasing manner, making each guest's experience exceptional. Room Inspections · A keen eye for detail is essential as you conduct thorough inspections of guest rooms. You'll verify that all appliances and fixtures are in excellent working condition, providing our guests with a seamless and trouble-free stay. Additionally, you'll ensure that furniture is thoughtfully arranged, contributing to the overall ambiance of the room. Guest Service · A commitment to delivering impeccable customer service is paramount. You will promptly respond to guest requests, going above and beyond to meet their specific needs. Your interactions with our guests will be marked by professionalism, courtesy, and a genuine desire to enhance their experience. Safety and Reporting · Guest safety is of utmost importance. In your role, you will remain vigilant and report any safety hazards, maintenance issues, or any damaged items promptly to the relevant department, ensuring a swift and effective resolution. Your watchful eye will contribute to a safe and welcoming environment for all. Team Collaboration · Collaboration is a cornerstone of our operations. You will work closely with your fellow team members to achieve common goals. By upholding the company's exacting quality standards collectively, you will play an integral role in the overall guest experience. Physical Agility · Your physical capabilities come into play daily as you handle various objects and equipment. This includes lifting, carrying, and maneuvering items that may weigh up to 55 pounds. Your physical agility is essential in ensuring that our spaces are maintained to the highest standards. In this role, you are not just a Housekeeping Attendant; you are a key contributor to the overall excellence and satisfaction of our guests. Your dedication to cleanliness, service, and safety helps create memorable and comfortable stays, setting our establishment apart as a preferred destination for travelers.

RESPONSIBILITIES Follow proper uniform procedures. Demonstrate a good sense of aesthetics, decorating and producing food products within the quality standard guidelines established by the hotel. Work closely with standard recipes and presentations in order to maintain the established quality level of the kitchen Assist in production and maintaining of par stocks of meat, vegetables, dry store, etc. as determined by the Junior Sous Chef, Sous Chef or Chef De Cuisine. Assist in the training of subordinates, particularly to their development and training process. Assume the responsibilities of the Senior Chef De Partie in his absence. Work neatly and clean, keeping work areas and walk-ins in accordance with sanitary standards. Maintain a cooperative working relationship with fellow associates. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management and immediate supervisor. QUALIFICATIONS Experience: Minimum five years culinary/kitchen experience in an international environment. Must have full knowledge of cooking and presentation of food for all departments in this kitchen. Must have full knowledge of sanitation requirements in handling food. Education: High school diploma; culinary certificate preferred. General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Technical Skills: Extensive knowledge in local and worldly cuisines; exceptional guest relations skills; exceptional associate relations skills; strong organizational skills; computer skills proficiency; thorough understanding of financial reports including labor; ability to effectively direct and manage all facets of the kitchen; ability to lead a team; flexibility with work schedule; excellent presentation skills; strong written and verbal communication skills; excellent listening skills. Language: Required to speak, read and write English, with fluency in other languages preferred. Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding. Licenses & Certifications: None required. Desired Candidate Profile Experience: Minimum five years culinary/kitchen experience in an international environment. Must have full knowledge of cooking and presentation of food for all departments in this kitchen. Must have full knowledge of sanitation requirements in handling food. Education: High school diploma; culinary certificate preferred. General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Technical Skills: Extensive knowledge in local and worldly cuisines; exceptional guest relations skills; exceptional associate relations skills; strong organizational skills; computer skills proficiency; thorough understanding of financial reports including labor; ability to effectively direct and manage all facets of the kitchen; ability to lead a team; flexibility with work schedule; excellent presentation skills; strong written and verbal communication skills; excellent listening skills. Language: Required to speak, read and write English, with fluency in other languages preferred. Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

Job Description We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As Front Office Manager you are responsible for all pertinent matters affecting guest service and hotel operations and to maximize hotel revenue while deliver excellence at every opportunity. The role involves controlling the availability of rooms and the day-to-day functions of the Front Office, such as handling guest arrival and departure, information requests and will include key responsibilities such as- Ensure guests receive prompt attention and personal recognition throughout their stay in the hotel, respond to guest needs and resolve any issues that may arise resulting in highest possible guest satisfaction Plan and implement the application of availability controls to those market segments, which will maximize hotel room, food & beverage and other revenues where applicable Maintain a high performance standard among guest contact employees to ensure they are knowledgeable, friendly and courteous at all times Inform the management via reports about the results of trends or guest impressions and problems in the hotel affecting the guest or the operation Work closely with the Housekeeping Department to turn rooms around with a minimum of lost time and to allocate arriving guest appropriately Participate in decisions involving occupancy goals, marketing strategies and development of rates Skills Education, Qualifications & Experiences You must be a college / university degree graduate with a minimum of two years experiences in a similar role. You should be a computer literate with working knowledge of hotel property management systems such as Opera; understand sales systems such as Micros and with the ability to communicate English clearly, fluently and effectively in writing and reading. Knowledge & Competencies The ideal candidate will be a hands-on professional with a solid front office background and excellent customer relations, problem solving and time management skills. You will be result oriented, proactive, an innovative thinker with the ability to lead, motivate and improvise in all situations and you should possess following competencies-