Room Attendant

Job Description Looking for a great place to work? Want to be appreciated for what you do and have a work life balance? Are you looking for a place to grow and develop your career? This may be the place for you! As a Housekeeping Attendant you showcase the property from the moment they arrive ensuring that the guest stays in a safe, clean environment. You are responsible for how the hotel shines and sparkles, that all public surfaces and areas are at their best and reporting any issues you find. You also support the hotel in the back of house to ensure that office spaces are safe and clean for all your colleagues. This important role requires great customer services skills, fitness, cleaning skills, attention to detail and a genuine care about what you do. What will I be doing? Deliver the best quality guest rooms cleaning services and make sure every guest feels they can relax and enjoy their time with us Clean corridors and floor public areas around the guest rooms assigned Follow Lost and Found policy for any items left in the area Report any safety hazards and violations Report any maintenance or repair issues Report any lost items from the guest rooms Ensure linen is in good condition and placed as per brand standards Accountable for the best appearance of the trolley and pantry area, ensuring to keep them clean and tidy at all times Requirements Ability to work under pressure Customer service orientation Can work independently and within a team Flexibility and adaptability Attention to detail Excellent Communication Skills in English (Verbal and Written) Hygiene and safety knowledge Experience Ideally 1+ years of experience within Hotel Industry Benefits We offer a competitive salary package, great accommodation, transportation, medical insurance which includes dental, air tickets, and hours which offer you a work life balance.

EXPERIENCED BARISTA CUM WAITER / WAITRESS REQUIRED FOR A COFFEE SHOP IN ABU DHABI. CANDIDATES SHOULD KNOW PREPARATION AND SERVING OF ALL HOT AND COLD DRINKS. ALSO BASICS OF BAKING.

Apt Resources is seeking an experienced and dedicated Female Hospitality Supervisor to join the team at a prestigious Royal Palace in Abu Dhabi. In this role, you will be responsible for ensuring that the highest standards of service and hospitality are met for all guests and dignitaries visiting the palace. You will lead a team of hospitality staff and ensure that every aspect of the guest experience is exceptional. The ideal candidate will have a strong background in luxury hospitality, excellent communication skills, and a passion for delivering unparalleled service. If you have a proven track record in hospitality supervision and are ready to take on this unique opportunity, we encourage you to apply. Responsibilities: Oversee the daily operations of the hospitality team, ensuring full adherence to royal protocols and high service standards. Train, mentor, and motivate hospitality staff to deliver exceptional and consistent service to all guests. Collaborate effectively with various departments to ensure seamless service, communication, and coordination across the palace. Handle guest inquiries and resolve complaints promptly and professionally, maintaining a strong focus on guest satisfaction. Ensure all hospitality areas are impeccably maintained, meeting cleanliness and organization standards for a premium guest experience. Assist with the planning, coordination, and execution of special events and functions within the palace. Monitor inventory and manage supplies to ensure that all hospitality needs are met without interruption. Oversee front-of-house activities and events, ensuring smooth and efficient operations during service times. Host, manage, and assist with both internal and external events while supervising all aspects of the hospitality department, including guest services and housekeeping. Requirements Minimum of 5 years of experience in luxury hospitality, with at least 2 years in a supervisory or leadership role. Extensive knowledge of hospitality standards, royal protocols, and etiquette. Exceptional communication and interpersonal skills with the ability to work effectively with diverse teams and guests. Ability to perform well under pressure and multitask in a fast-paced, dynamic environment. Strong leadership capabilities, with a focus on motivating, developing, and managing staff performance. Fluency in English is required; knowledge of Arabic or additional languages is a plus. Proven ability to handle confidential information with discretion and professionalism. Flexibility to work varied hours, including evenings, weekends, and holidays. Experience in food and beverage service, particularly in overseeing front-of-house operations during events and peak service times. Must be in UAE Benefits The salary is AED 5000- AED 8000 basic salary plus free accommodation and food, and all other benefits as per UAE laws

Job Summary: Urgently address guest and department appeals, effectively distribute essential items using a transport wagon, and strictly adhere to stringent room entry procedures. Substitute guest room comforts, fabrics, and terry, sustain hygiene with bathroom cleansing and waste elimination, and scrutinize room machinery while ensuring furniture is systematically arranged. Communicate safety and maintenance concerns, sustain professionalism, and offer exceptional assistance, particularly to guests with specialized requirements. Cooperate with your crew to realize collective objectives and maintain excellence criteria, necessitating physical prowess to manipulate objects and apparatus. Main Duties & Responsibility Cleaning and Maintenance · Your daily tasks involve the meticulous cleaning and maintenance of guest rooms, public areas, and behind-the-scenes spaces in strict accordance with our company's established cleanliness and maintenance standards. You are responsible for creating a pristine and inviting atmosphere for our guests. Restocking · Maintaining the highest standards of comfort, you will be in charge of replenishing all guest room amenities, linens, and supplies. This includes ensuring that each room is not only fully equipped but also presented in an aesthetically pleasing manner, making each guest's experience exceptional. Room Inspections · A keen eye for detail is essential as you conduct thorough inspections of guest rooms. You'll verify that all appliances and fixtures are in excellent working condition, providing our guests with a seamless and trouble-free stay. Additionally, you'll ensure that furniture is thoughtfully arranged, contributing to the overall ambiance of the room. Guest Service · A commitment to delivering impeccable customer service is paramount. You will promptly respond to guest requests, going above and beyond to meet their specific needs. Your interactions with our guests will be marked by professionalism, courtesy, and a genuine desire to enhance their experience. Safety and Reporting · Guest safety is of utmost importance. In your role, you will remain vigilant and report any safety hazards, maintenance issues, or any damaged items promptly to the relevant department, ensuring a swift and effective resolution. Your watchful eye will contribute to a safe and welcoming environment for all. Team Collaboration · Collaboration is a cornerstone of our operations. You will work closely with your fellow team members to achieve common goals. By upholding the company's exacting quality standards collectively, you will play an integral role in the overall guest experience. Physical Agility · Your physical capabilities come into play daily as you handle various objects and equipment. This includes lifting, carrying, and maneuvering items that may weigh up to 55 pounds. Your physical agility is essential in ensuring that our spaces are maintained to the highest standards. In this role, you are not just a Housekeeping Attendant; you are a key contributor to the overall excellence and satisfaction of our guests. Your dedication to cleanliness, service, and safety helps create memorable and comfortable stays, setting our establishment apart as a preferred destination for travelers.

Job Vacancy: Operation Manager (Restaurant) We are looking for a skilled Operation Manager to oversee daily restaurant operations, ensure high-quality service, and drive business growth. Key Responsibilities: • Manage and supervise daily restaurant operations. • Lead, train, and motivate staff for excellent performance. • Ensure food quality, hygiene, and safety standards. • Control costs, stock, and supplier relations. • Improve customer satisfaction and resolve issues effectively. • Develop strategies to increase sales and profitability.

Apt Resources is seeking an elegant and professional Arabic Speaking Female Hostess to join the prestigious team at a Royal Palace in Abu Dhabi. As the first point of contact for distinguished guests, you will be responsible for providing exceptional service and creating a warm and welcoming atmosphere. Your primary role will involve greeting guests, managing reservations, and coordinating dining arrangements, ensuring that every visitor feels valued and attended to. Responsibilities Greet and welcome guests upon their arrival with a friendly demeanor Manage reservations and maintain an organized seating plan Escort guests to their tables and present menus Provide information about the menu and special events occurring within the Palace Coordinate with wait staff to ensure timely service and guest satisfaction Address guest inquiries, comments, and concerns professionally Maintain cleanliness and organization in the reception and dining areas Assist in planning and coordinating special events when necessary Requirements Previous experience as a Hostess in a high-end restaurant, hotel, or similar environment Strong customer service orientation and a passion for hospitality Ability to remain calm and composed in high-pressure situations Excellent grooming and presentation skills Strong organizational abilities and attention to detail Flexibility to work varying shifts, including evenings and weekends Must be in UAE Benefits Salary: AED 3,000 plus accommodation, food, toiletries, and other benefits as per UAE labor law.