Abu Dhabi Front Office & Guest Services Job Listings

Butler - for Royal Palace63369893406851110

Workable

Butler - for Royal Palace

Apt Resources is currently seeking a highly professional and experienced Butler to join their client, a prestigious Royal Palace in Abu Dhabi. As a part of the team, you will have the opportunity to work in a luxurious and esteemed environment, ensuring the utmost comfort and satisfaction of the royal family. As a Butler, you will be responsible for providing exceptional personalized service to the royal family and their guests. You'll be able to help with various tasks including managing household staff, coordinating events and gatherings, arranging transportation, and ensuring the smooth operation of daily activities. Responsibilities Provide personalized and anticipatory service to the royal family and their guests to exceed their expectations Manage and supervise household staff, ensuring all duties are performed efficiently and to the highest standards Coordinate and oversee events and gatherings, including arranging decorations, catering, and entertainment Arrange transportation for the royal family and guests, ensuring a seamless and comfortable experience Handle confidential matters with discretion and maintain the utmost privacy Requirements Prior experience as a Butler in a high-end luxury setting Excellent communication and interpersonal skills Exceptional attention to detail and organizational abilities Ability to multitask and prioritize tasks effectively Professional demeanor and appearance Fluency in English and proficiency in other languages is a plus Benefits The salary is AED 3,500 plus free accommodation, free food, free toiletries plus all other benefits as per UAE labor laws.

Abu Dhabi - United Arab Emirates

Negotiable Salary

Workable

Butler - Royal Family

Apt Resources is seeking a highly skilled and experienced Butler to join the esteemed team at a Royal Family residence. In this prestigious role, you will provide exceptional service to the royal family, managing the household's daily activities with professionalism and discretion. The ideal candidate will possess a keen eye for detail, organizational skills, and a strong commitment to providing a luxurious living experience. Responsibilities Delivering personalized service to the royal family and their guests, anticipating their needs and preferences. Overseeing the smooth operation of the household, including management of household staff and scheduling. Coordinating and executing formal dining experiences and events, ensuring adherence to high standards of service. Managing wine and beverage systems, providing recommendations, and serving drinks appropriately. Maintaining the cleanliness and organization of living spaces, ensuring a polished and well-kept environment. Handling travel arrangements and transportation logistics for the family and their guests. Managing household inventories and supplies, including ordering as needed. Maintaining confidentiality and discretion at all times with respect to the family’s personal matters. Requirements Minimum of 3-5 years of experience as a Butler, preferably in a high-profile or royal environment. Outstanding communication and interpersonal skills. Excellent organizational and multitasking abilities. Strong attention to detail and a service-oriented mindset. Ability to work irregular hours, including weekends and holidays, as required. Fluency in English; additional languages are an advantage. Professional grooming and demeanor. Ability to maintain confidentiality and exercise discretion in all matters. Benefits The salary is AED 5000, plus accommodation, and food provided.

Abu Dhabi - United Arab Emirates

Negotiable Salary

UniTalent

Front Office Manager

Job Description PRIMARY RESPONSIBILITIES Maximizes occupancy and average rate at all time. Closely coordinates room availability with the Director of Sales. Maintains a good relationship with travel agents and tour operators. Coordinates with in-house Engineering and Housekeeping to ensure that there is a maximum number of rooms available for sales at a given time. Answers inquiries pertaining to hotel policies and services. Handles guest complaints professionally. Arranges for special services. Ensures high standards of service at all time. Maintains good relationship with guests and staff. Reviews arrival lists and pre-set the VIP guests with GM and EAM. Makes decisions regarding over-booking based on the hotel policies and standards in consultation with EAM. Participates in yearly forecasting and budgeting with senior management. Observes and analyzes competitive hotels. Prepares reports as required. Supports and determines training programs and prepares an annual training plan. Works with Training Manager to have an active ongoing training plan in progress. Works with Reservations to assist the control of opened and closed dates, availability and condition of rooms and suites, and guest arrival patterns. Analyzes revenue and expenses results monthly. Assists in recruiting and selecting staff. Reports to the senior management regarding to unusual events (revenue, occupancy and guest complaints). Ensures daily manager log-book is maintained. Reviews VIP and arrival lists. Monitors credit policies and audits daily credit report on guest rooms where needed. Holds monthly, staff meetings with minutes taken and submitted to concerned persons. Develops employee recognition programs for his/her operating areas. Complies with company policies and standards. Ensures a high quality of secretarial service at the Business Center. To be familiar with emergency procedures of the hotel. Performs other duties as assigned by supervisor. Interacting with clients, guests, and VIPs in the lobby. Making sure guests are satisfied with the hotel services and provide immediate resolutions or assistances. Administrative Responsibilities Acknowledges and screens daily work schedule. Conducts daily briefing and de-briefing to heads of concerned sections. Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business. Establishes two-way communication with related departments. Communicates effectively with guests, subordinates, immediate supervisors and other section heads. Manages time effectively by meeting deadlines on time. Administers personnel action on leaves & overtime requests, disciplinary actions and commendation. Completes the profit and capital expenditure budget effectively and timely. Identifies and solves problems in a professional manner. Technical Responsibilities Knows and understands the job description of all positions in his/her department and beware of others. Knows and understands policies relating to his/her department and others. Recognizes good quality products and presentation. Checks and improves all service standards established by the company. Supervises staff activities to maximize revenue and minimize costs. Provides assistance to the staff when required during peak periods. Maintains grooming standards for all personnel. Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency. Manages wastes by reducing and recycling the wastes, change staff behavior to carefully use all resources. Commercial Responsibilities Communicates effectively with guest, clients, business partners and employees. To be a good sales person to promote hotel s image and businesses. Participates community projects or activities in order to promote the hotel s image and cooperation to improve community relationship. Human Resources Responsibilities Coaches and counsels all staff when applicable. Evaluate objectively the performance of staff in his/her responsibilities. Provides training to all staff in his/her department regularly. Motivates staff to grow within the company. Develops him/herself to be better manager at all times. RELATIONSHIP Reports to Director of Rooms and works closely other department heads to ensure maximum guests satisfaction is delivered. Directs and supervises activities of the departments concurred Coordinates with other managers to ensure smooth operations and all activities of the hotel. Interacts with clients, guests, government officials, supplies, and other important Individual in the community in promoting the hotel. To be able to communicate with guests effectively and efficiently. Others Continuous learning through own IDP. Any other duties as may be assigned by the superior. Accountabilities Represents Dusit s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness. Job Requirements Minimum education of Bachelor degree in Hotel Management or relevant discipline. Minimum of 8 years in Front Office experience in a similar capacity preferably in a 5 star class environment. Knowledgeable in Front Office Operations. Have excellent English communication skills both in written and spoken. Possess professional disposition with excellent interpersonal skills.

Abu Dhabi

Negotiable Salary