I have been using this device for 8 months since October last year. It is completely functional 16GB RAM 512GB SSD - off brand but does the job well. I didn’t even notice until I took off the bottom cover to apply new thermal paste Face recognition and camera fully functional All cosmetic wear is shown -Rubber feet removed -Hinge is loose on the left side - One small Plastic clip on bottom cover accidentally broken, hence the extrusion -Small chip in plastic casing, which sticks out at the top and bottom slightly -Two dents at the back side of the laptop -Missing track point _”T” key is loose -Some blemishes on silver casing at the sides and bottom cover Again, most of these are cosmetic and electronic hardware is not affected No returns No warranty Contact me if you have any queries Thank you