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متاحة. ويشمل الدور التحكم في توافر الغرف والوظائف اليومية للمكتب الأمامي، مثل التعامل مع وصول ومغادرة الضيوف، وطلبات المعلومات، ويشمل أيضًا المسؤوليات الرئيسية التالية:\n\n\nالتأكد من حصول الضيوف على اهتمام فوري وتقدير شخصي طوال إقامتهم في الفندق، والاستجابة لاحتياجات الضيوف وحل أي مشكلات قد تنشأ، مما يؤدي إلى تحقيق أعلى مستوى ممكن من رضا الضيوف\nتخطيط وتنفيذ تطبيق ضوابط التوافر لتلك الشرائح السوقية التي من شأنها تعظيم إيرادات غرف الفندق، والأطعمة والمشروبات، وغيرها من الإيرادات حيثما كان ذلك مناسبًا\nالحفاظ على معايير أداء عالية بين موظفي التواصل مع الضيوف للتأكد من أنهم على دراية تامة، وودودين ومتشوقين دائمًا لتقديم الخدمة\nإبلاغ الإدارة من خلال التقارير عن نتائج الاتجاهات أو انطباعات الضيوف والمشكلات في الفندق التي تؤثر على الضيوف أو التشغيل\nالعمل بشكل وثيق مع قسم المناوبة لتجهيز الغرف في أسرع وقت ممكن وتقليل الفاقد من الوقت وتوزيع الغرف القادمة بشكل مناسب\nالمشاركة في اتخاذ القرارات المتعلقة بأهداف الإشغال واستراتيجيات التسويق وتطوير الأسعار\n\nالمهارات\n\nالتعليم والمؤهلات والخبرات\n\nيجب أن تكون خريجًا جامعيًا أو جامعيًا بدرجة جامعية مع خبرة لا تقل عن سنتين في دور مشابه. يجب أن تكون لديك مهارة استخدام الحاسوب ومعرفة عملية بأنظمة إدارة الممتلكات الفندقية مثل أوبيرا؛ وفهم أنظمة المبيعات مثل مايكروس، مع القدرة على التواصل باللغة الإنجليزية بوضوح وطلاقة وفعالية في الكتابة والقراءة.\n\nالمعرفة والكفاءات\n\nإن المرشح المثالي سيكون محترفًا عمليًا لديه خلفية قوية في المكتب الأمامي وعلاقات ممتازة مع العملاء، ومهارات ممتازة في حل المشكلات وإدارة الوقت. يجب أن تكون موجهًا نحو النتائج، واستباقيًا، وذو تفكير إبداعي، مع القدرة على القيادة وتحفيز الفريق والتكيف مع جميع المواقف، ويجب أن تمتلك الكفاءات التالية:","price":"الراتب عند المقابلة","unit":"Per Month","currency":null,"company":"UniTalent","language":"ar","online":1,"infoType":3,"biz":"jobs","postDate":"1758099212000","seoName":"front-office-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":2,"cardType":null,"action":"https://ae.ok.com/ar/city-abu-dhabi/cate-management7/front-office-manager-6375669911577911/","localIds":"70844","cateId":null,"tid":null,"logParams":{"tid":"86679dfa-c3de-4d09-aeba-c2a36c479a21","sid":"23cfbdee-5cec-4747-8b8a-3a16bf849e1b"},"attrParams":{"summary":"","employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"نوع الوظيفة","value":"دوام كامل","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"نوع مكان العمل","value":"في الموقع","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Abu 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على العمليات اليومية لفريق الضيافة، مع ضمان الالتزام التام بالبروتوكولات الملكية ومعايير الخدمة العالية.\r\n تدريب وتوجيه وتحفيز موظفي الضيافة لتقديم خدمة استثنائية ومتسقة لجميع الضيوف.\r\n التعاون الفعّال مع الإدارات المختلفة لضمان خدمة سلسة، واتصال وتنسيق متناسق عبر القصر.\r\n التعامل مع استفسارات الضيوف وحل الشكاوى بشكل فوري واحترافي، مع التركيز القوي على رضا الضيوف.\r\n التأكد من أن جميع مناطق الضيافة يتم صيانتها بدقة، وتفي بمعايير النظافة والتنظيم لتجربة ضيافة مميزة.\r\n المساعدة في تخطيط وتنسيق وتنفيذ الفعاليات والمناسبات الخاصة داخل القصر.\r\n مراقبة المخزون وإدارة الإمدادات لضمان تلبية جميع احتياجات الضيافة دون انقطاع.\r\n الإشراف على الأنشطة والفعاليات في مناطق الاستقبال، لضمان سير العمليات بسلاسة وكفاءة خلال أوقات الخدمة.\r\n استضافة وإدارة والمساعدة في الفعاليات الداخلية والخارجية، مع الإشراف على جميع جوانب قسم الضيافة، بما في ذلك خدمات الضيوف والتنظيف.\r\n المتطلبات\r\n خبرة لا تقل عن 5 سنوات في مجال الضيافة الفاخرة، مع سنتين على الأقل في دور إشرافي أو قيادي.\r\n معرفة واسعة بمعايير الضيافة والبروتوكولات الملكية وآداب السلوك.\r\n مهارات تواصل وعلاقة شخصية استثنائية، مع القدرة على العمل بفعالية مع فرق وضيوف متنوعين.\r\n القدرة على الأداء الجيد تحت الضغط وإدارة المهام المتعددة في بيئة سريعة الحركة وديناميكية.\r\n قدرات قيادية قوية، مع التركيز على تحفيز وتطوير وإدارة أداء الموظفين.\r\n إجادة اللغة الإنجليزية أمر إلزامي؛ ومعرفة اللغة العربية أو لغات إضافية تعتبر ميزة إضافية.\r\n القدرة المثبتة على التعامل مع المعلومات السرية بحكمة واحترافية.\r\n المرونة في العمل خلال أوقات متنوعة، تشمل المساء وعطلات نهاية الأسبوع والأعياد.\r\n خبرة في خدمة الطعام والشراب، خصوصًا في الإشراف على عمليات مناطق الاستقبال خلال الفعاليات وأوقات الذروة.\r\n يجب أن تكونين في دولة الإمارات العربية المتحدة\r\n المزايا\r\nالراتب يتراوح بين 5000 درهم إماراتي و8000 درهم إماراتي كراتب أساسي، بالإضافة إلى سكن مجاني وطعام، وجميع المزايا الأخرى وفقًا لقوانين دولة الإمارات العربية المتحدة\r\n\r\n\r\n\r\n \r\n","price":"الراتب عند المقابلة","unit":"per 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