Waiter/ess - Room Service

Roles & Responsibilities Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.

Apt Resources is seeking an elegant and professional Arabic Speaking Female Hostess to join the prestigious team at a Royal Palace in Abu Dhabi. As the first point of contact for distinguished guests, you will be responsible for providing exceptional service and creating a warm and welcoming atmosphere. Your primary role will involve greeting guests, managing reservations, and coordinating dining arrangements, ensuring that every visitor feels valued and attended to. Responsibilities Greet and welcome guests upon their arrival with a friendly demeanor Manage reservations and maintain an organized seating plan Escort guests to their tables and present menus Provide information about the menu and special events occurring within the Palace Coordinate with wait staff to ensure timely service and guest satisfaction Address guest inquiries, comments, and concerns professionally Maintain cleanliness and organization in the reception and dining areas Assist in planning and coordinating special events when necessary Requirements Previous experience as a Hostess in a high-end restaurant, hotel, or similar environment Strong customer service orientation and a passion for hospitality Ability to remain calm and composed in high-pressure situations Excellent grooming and presentation skills Strong organizational abilities and attention to detail Flexibility to work varying shifts, including evenings and weekends Must be in UAE Benefits Salary: AED 3,000 plus accommodation, food, toiletries, and other benefits as per UAE labor law.

We are looking for a candidate who worked as commis chef or have the experience to act as a commis chef or worked as a Barista in a branded coffee shop or as a Kitchen helper. He/She knows how to prepare basic sandwiches, salad, do basic cooking and frying (burger and fries), and serve hot/cold drinks. He/She should know using POS taking orders, payments, cashier opening and closure of the food truck. As minimum have completed basic food safety trainings. PIC is a plus. The candidate Shall be based in UAE and available to join immediately. The location of the Job is in Dubai Safari Park. He/She shall be self dependent, problem solver, understand and comply to Dubai Safari and the Kiosk policies and procedures, punctual, honest, respectful, polite, customer oriented and good seller. He/She should manage the work as it’s his/her own work. Very convenient working hours from 8:30 to 18:00. One day off per week per schedule. Total Salary package D2000-D3000 depending on the experience and certificates. One free meal per day. Plus staff discount for other purchases. (More details will be provided during the interview) Having your own UAE resident and insurance is an advantage. Having a driving license or living next to public transportation with connections to Dubai Safari Park is a plus. Professional English language is a Must. Other languages (Arabic, Russian, Mandarin, etc.) is a plus. Apply only if you meet the above requirements. Abroad applications will be rejected. Looking forward having you part of our future project.

Roles & Responsibilities Job Role To provide quality food and beverage service in restaurants, bars, lounges, beach & pool and room service. Ensures company implemented ISO 22000:2018 / FSSC Food defense/ HACCP Food safety management system and Hygiene, EHS standards. JOB RESPONSIBILITIES Provides link between kitchen and service areas as well as rooms. Provides table, counter or room service of all menu items including beverages. Update food and beverage knowledge required to carry out duties. Provides advice and recommendations on food and beverage to guests and customers. Receive and store food and beverage items adhering to all food hygiene regulations and procedures. Take all reasonable measures not to handle food or food contact surfaces in any way that is likely to compromise the safety and suitability of the food. Consistently monitors quality of food and beverage being served and reports any irregularity to line manager. Performs all assigned duties efficiently, technically correct following SOP and company procedures. Be aware and follow HACCP procedures and fire safety procedures. Follows and performs assigned tasks on time. Be aware of the reservations in the assigned sections. Is aware of the VIP in house list and arrival/departure of in-house guests. Arrange necessary mise-en-place and side stations where applicable. Greets the guest and presents the menus, takes food and beverage order from the guest by using selling techniques according to SOP. Greets the guest at the door and serves the order according to SOP. Knows all the drinks prices, cocktails, shooters, wine and champagne lists while constantly updating him/herself on new trends in F&B. Posts all orders on the POS and ensures all orders are prepared properly in both kitchen and bar. Served drinks and food according to posted guest order. Verifies that customers are satisfied with the food and beverage served as well as service and if not able to do service recovery, escalates the problem to line manager. Refills customer’s drinks order throughout the meal, where applicable. Offers additional drinks. Performs clearance where and when applicable. Resets the table for the next customer where and when applicable. Ensures that all trolleys in room service are fully laid out and ready to service. Actively uses upselling techniques and aims to exceed guest expectations and increase revenues while contributing to the departmental goals and objectives. Ensures timely reporting of malfunctioning equipment and any maintenance to the line manager. Reduces waste and supplies while re-using and recycling. Complies with company grooming and hygiene standards, adheres to the provisions outlined in the company policies, rules and procedures handbook. Attends all scheduled trainings and complies with time and attendance policies. Qualifications High School or equivalent. GED or Vocational education. Hospitality Education Food Hygiene – BASIC HACCP Awareness – BASIC Food safety and food hygiene specified by the standards/legislation. Minimum one-year experience in the same or similar role. 5-star hotel operation or high-volume stand-alone outlets that serves alcoholic beverages. Basic knowledge on alcoholic and non-alcoholic beverages. Knowledge in food and beverage service standards. WSET Level 1 Service and selling skills Cashiering procedures Using of POS Desired Candidate Profile Competencies Familiarity with hotel or stand-alone outlet operations Effective Communication Teamwork Flexibility and Adaptability Customer Focus Pro-Activeness Problem solving Drive for Results Knowledgeable about Environment, Health & Safety Able to work under pressure Attention to details Able to stand, walk, work long hours Able to work both indoors and outdoors

Looking for a fun and exciting job in the hospitality industry? Join our client who are running a group successful lifestyle restaurants in Dubai! They are currently seeking a vibrant and passionate Waitress to join their team at a Western concept lifestyle restaurant. In this role, you will be responsible for providing exceptional service to their guests and ensuring their overall dining experience is memorable. If you have a passion for hospitality and enjoy working in a fast-paced environment, we want to hear from you! Responsibilities Greet guests upon arrival and inform them of specials and menu offerings Take orders from customers and relay them to the kitchen staff Serve food and drinks to guests and ensure they are satisfied with their orders Clear tables and reset them for upcoming customers Provide exceptional customer service and handle guest complaints with grace and professionalism Maintain cleanliness of the dining area and ensure all tables are presentable Upsell menu items to guests to increase revenue for the restaurant Requirements High school diploma or graduation or equivalent in Hotel or Culinary school is essential College Freshers from Culinary or Hotel school are welcome Must be friendly, outgoing, and have excellent communication skills Must be able to work in a fast-paced environment and under pressure Ability to work in a flexible schedule, including evenings, weekends, and holidays Ability to stand and walk for prolonged periods of time Must be able to work well in a team environment and have a positive attitude Benefits The salary is AED 1700 - 2400 + AED 400 Food allowance + AED 250 to 450 (Service charge Avg) +AED 1200 Credit card tips + Cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws

Salad Chef – Arabic and Continental Salads About the Role We’re hiring a young, energetic Salad Chef to lead the cold kitchen for a busy restaurant in Dubai. You must be confident with Arabic salads like Fattoush, Hummus, Tabbouleh, Feta Cheese Salad, and a broad range of continental salads and dressings. Responsibilities • Prepare and plate Arabic & continental salads, mezze, and cold appetizers • Mix house dressings, marinades, and vinaigrettes; ensure recipe consistency • Manage mise en place, portioning, and buffet/catering production • Maintain hygiene and food safety standards (HACCP), labeling & stock rotation • Coordinate with the hot kitchen for timely service; uphold presentation standards Requirements • Minimum 2 years in an Arabic restaurant or hotel cold kitchen • Strong knowledge of Arabic salads (Fattoush, Hummus, Tabbouleh, Feta Cheese Salad) and continental classics (Caesar, Greek, Russian Salad, Coleslaw, etc.) • Fast knife skills, accuracy, and consistency under pressure • Team player, good communication, flexible for shifts/weekends/holidays Salary & Benefits • AED 2,000 – 3,000 (based on experience) • Accommodation provided • Employment visa provided • Staff meal + benefits as per UAE law How to Apply Please email your CV. (Include a recent Photo, Salary expectation, and current visa status.)