Telesales Representative - Doctor OnTime

Ontime Group is looking for an enthusiastic and results-oriented Telesales Representative to join our team, specifically focused on our clinic services in Dubai. This role involves reaching out to potential clients, promoting our clinic offerings, and ensuring excellent customer engagement through effective communication and follow-up. Responsibilities: Conduct outbound telesales calls to prospective clients, promoting the clinic’s services and special offers. Engage with potential patients to understand their healthcare needs and provide appropriate service recommendations. Follow up on inquiries and leads generated from marketing campaigns, ensuring timely communication. Maintain accurate records of customer interactions and sales activities in our CRM system. Achieve or exceed monthly sales targets while maintaining a high level of customer satisfaction. Collaborate with the clinic team to understand service offerings and enhance product knowledge. Provide feedback on market trends and customer preferences to help improve service offerings. Stay informed about health industry regulations and best practices to deliver compliant and convincing sales pitches. Requirements Previous experience in telesales or telemarketing, preferably in the healthcare or clinic sector in Dubai. Excellent communication and interpersonal skills with a customer-focused attitude. Ability to engage effectively with diverse clients over the phone. Strong organizational skills and attention to detail. Proven track record of meeting or exceeding sales targets. Proficient in using CRM software and MS Office applications. Self-motivated with the ability to work independently as well as part of a team. Fluency in English; knowledge of Arabic is an advantage.

Job Description Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service. Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline ‘Where Life Happens’, Address offers its guests opportunities to celebrate life and its most cherished moments. It’s the ultimate Address. ABOUT THE FUNCTION This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilities, by delighting them from Check in until Check out. WHAT YOU WILL NEED TO SUCCEED Genuine service personality, with high EQ. Minimum 4 years’ experience in Hospitality industry. Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry. Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred. A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company. PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST Conduct all operational tasks in Front Office while living up to service standards and procedures. Go the extra (s)mile where you can. Prevent complaints and ensure adequate service recovery where needed. Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart. COMPETENCIES Put Customer First Drive for Results Learning Resilience Adaptability WHAT WE BELIEVE IN At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate. Customer Focus Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences. Ownership Mindset No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete. Fast Paced Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers. Talent and Tenacity Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity. Adaptability We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future. Application Link: https://emhm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/705248?keyword=customer+service&lastSelectedFacet=LOCATIONS&location=United+Arab+Emirates&locationId=300000000346209&locationLevel=country&mode=location&selectedLocationsFacet=300000000346209&sortBy=POSTING_DATES_DESC

We are looking for professional individuals to join our team in the role of Customer Service. Requirements: ✅ Excellent customer service and communication skills ✅ Fluent in English, Hindi ✅ Arabic language skills are a plus ✅ Basic knowledge of social media & digital marketing ✅ Ability to handle admin and office coordination tasks ✅ Presentable, organized, and customer-focused ✅ Experience in construction, transportation, or similar industries is preferred

Cashiers are responsible for processing customer transactions, handling payments, and providing excellent customer service at the checkout. Carrefour Supermarket Cashier Requires: Limited quota * Male/Female * Age 21 - 55 * Honest, diligent, and disciplined * Clean and neat appearance * Good and friendly communication and interaction * Salary 4500-8000 AED If you are interested in working in the company, please send your CV to: graceshi@ok.com

Manage and respond to customer inquiries promptly and professionally. Handle purchase bookings and follow up on orders Coordinate with the delivery team to ensure on-time and accurate deliveries. Maintain accurate records of customer interactions and transactions. Support day-to-day operations to ensure customer satisfaction Requirements: Previous experience in customer service or a related field Strong communication and problem-solving skills Ability to multitask and work under pressure Knowledge of Odoo ERP system will be considered a strong advantage Proficiency in MS Office (Excel, Word, Outlook)

Job Purpose The Customer Service Representative is responsible for the proper data entry (from the customer's documents), at check-in point/at the counter, issuetest result certificate, collect cash for tests conducted and registration of vehicleand guides the customer correctly. In case of vehicle failure he/she should explain thefailure points to the customer, if possible, or guide him/her to the Supervisor or Site manager on duty Principal Accountabilities Site Level: Responsible for correct data entry from Customers' Documents. To ensure that the correct information required by RTA is also entered in thesystem for proper processing for testing and registration purpose. Cash Handling: Responsible for all cash transactions at the counter, where applicable, and tallying of cash with the system printouts at the end of the shift and safe handing over of the same to Site Manager. Customer Service: To maintain a high standard of customer service at the site and deal with all the customer is a highly professional and cordial manner. To ensure that the customer leaves the counter with all his transactions completed and that he/she is correctly guided to proceed to other depts. Site Image: To behave confidently and ensure the proper projection of company's image to the customers. To keep the counter uncluttered and clean and to give top priority to the work, take short breaks and attend all site meetings. To maintain good relations with any RTA staff on duty. Additional Principal Accountabilities Experience Should be holding a passed certificate from a recognized Higher Secondary School or Minimum 1 or 2 years of work experience in a similar position. Should be computer literate and fluent in spoken and written Arabic. Should be able to speak in basic English. Should be well-groomed, well mannered and cordial with customers of all nationalities