Customer Service Representative

A leading firm in Jebel Ali Free Zone has an exceptional opportunity for a Pre-sales Coordinator - automation, access-control, and Security systems, for a role of variety of services which focus on the provision of Security Systems including application design, reading specifications and related submittals. Duties include: • Provide technical sales support and application design of automation & Security Systems, services & solutions and support sales representatives in the field or meeting. • Design and prepare bill of quantities for comprehensive automation, access-control & Security Systems for residential business, commercial & industrial clients, etc. • Provide expert level technical design and assistance to sales team/presales team in the field of automation, access-control & Security Systems. • Plan, design &/or engineer automation, access-control & Security Systems. • Provide guidance, direction and assistance in the resolution of customer issues, presales team and sales team. • Contribute to Requests for Pricing (RFP’s) and Requests for Information (RFI’s) responses. • Build, maintain and enhance customer relationships as applicable. • Ensure complete customer satisfaction which should result from proficient design and honest commitment. • Check design compatibility/fitness of proposal for automation, access-control & Security Systems. • Maintain the presales logs on the server. • Contact customer follow up on requested quotes and designs. Requirements: Degree qualification in related field with at least 2 - 3 years’ experience Please send us your applications and your CV with latest photograph to bchengappa @came. com or jhajjar @came. Com

Responsibilities: • Assist in managing a team of partner managers, coordinate their work, and create an environment maximizing effective partner engagement. • Developing and implementing a strategy to attract and develop partnerships. • Optimization of processes of interaction with partners at all stages of cooperation. • Monitoring and analyzing key performance indicators (KPI), reporting and making decisions based on the data. • Interaction with other departments on all related issues. • Ensuring that information in CRM and accounting systems is up to date. Requirements: • At least 1 year experience in a similar position. • Skills in building and developing long-term partnerships. • Excellent analytical skills and understanding of key metrics of affiliate programs. • Proficiency in Excel and Google Sheets. • Ability to communicate effectively in writing. • Responsibility, attention to detail and results orientation.

Responsibilities: Assist in managing a team of sales managers, coordinating their work, creating an environment as conducive as possible to the fulfillment of sales plans. Building, optimizing and controlling all stages of the sales funnel. Development and implementation of effective sales scripts and strategies. Analyzing key performance indicators (KPIs), reporting and making decisions based on the data. Interfacing with other departments on all related matters. Ensuring timely workflow and supporting CRM processes. Requirements: At least 1 year experience in a leadership position. Ability to improve the effectiveness of the team. Good analytical skills and understanding of key sales metrics. Skills in CRM systems, confident in Excel or Google Sheets. Effective daily communication skills in written format. Receiving reports and monitoring manager occupancy. Responsibility and focus on results.

We are seeking a proactive and detail-oriented sales & admin support professional to join our team. This role involves managing client and vendor communication, supporting the sales process, handling project coordination, and providing administrative assistance to ensure the smooth execution of day-to-day operations. Key Responsibilities: Client & Vendor Coordination: Act as the main point of contact for clients and suppliers, ensuring timely and professional communication to facilitate smooth project execution. Project Management: Oversee and coordinate multiple projects, track deadlines, and ensure client requirements are met with precision. Sales Growth: Support the sales team in identifying and acquiring new clients while maintaining strong relationships with existing customers. Target Achievement: Assist in planning and executing strategies to meet and exceed monthly and annual sales targets. Administrative Support: Maintain accurate project records, manage follow-ups, and handle sales-related documentation and reports. Market Research: Monitor market trends, competitor activity, and industry developments to support business strategy. Vendor Sourcing: Actively source reliable vendors locally and internationally, ensuring timely procurement at competitive rates. Logistics Coordination: Have a working understanding of logistics to assist in product deliveries, shipments, and customs-related follow-ups. Requirements: Gender Preference: A Female Filipino candidate preferred Experience: Minimum 4 years in sales support, admin, or client/vendor coordination roles Multitasking Ability: Capable of managing multiple tasks with accuracy and efficiency Communication Skills: Excellent verbal and written communication in English Pressure Handling: Able to work effectively under tight deadlines and shifting priorities Sales & Negotiation: Confident in assisting or handling sales deals and client presentations Team Collaboration: A strong team player who can coordinate across departments

Sales coodinator for Manpower Supply company in various sector like landscaping and construction companies

Job Title: Key Account Executive Reports to Senior Key Account Executive Job purpose : To respond to enquiries and offer value propositions to convert prospects into clients, manage key accounts and will be responsible for overseeing all administration within the training institute and supporting trainers with all admin support. Duties and responsibilities Training Enquiry Management – Converting Leads into Sales • Respond to client training enquiries and general queries via the phone, chat and by email • Creating opportunities from all the lead managed • Closely following up on all qualified sales opportunities to secure course registrations • Maintain Client Specific Folders and Databases presently used in our institute • Contact previous clients to understand their future training needs and supply them with information accordingly • Maintain and Update all training leads/enquiries in the CRM and share lead analysis report on a monthly and quarterly basis on his/her own individual performance on these leads • Employ Business Development Strategies and Skills to acquire new clients (Ex: Cold Calling, Email Blast, etc) • Run outreach campaigns on Old Leads Training Proposal, Quote and Accounts Management • To prepare Proposals, Quotes and Invoices for every training enquiry managed • To maintain registers for Invoices, quotes and other financial instruments used by the training institute • To follow-up with clients on invoices that are overdue Key Account Management and Engagement • To all client and prospects, on behalf of ZTS wish them collectively on Eid, New Year and the likes • Explore creative ways to build a long term relationship and engagement with clients • Gather intelligence and client contacts and update the CRM to deepen our association with them Training Co-ordination and Administration • Administer, coordinate and liaise with your client contact on their training assignment from its initiation, during and after the training and bring it to a successful end. • Update systems and follow ZTS processes in this area Reporting • Send Daily Efficiency Tracker to the immediate manager • Maintain training opportunity tracker and update the stages of each lead Qualifications • Any Graduate - ideally with emphasis in communications, management, administration, or related field • 2+ years of similar work experience • Experience working with small/medium businesses • Prior experience in Sales conversion is a must • Excellent presentation, verbal, and writing skills are required • Excellent organizational skills and ability to manage multiple simultaneous projects and resources. Rewarded with: A chance to be a part of a growing company An opportunity to personally develop own skills and Knowledge through various learning initiatives presented by institute Quarterly Incentives (As per incentive scheme), Annual Increment and Promotions Working conditions Full Time Employment as per UAE Labour Laws Working hours (9 hours – Full Time): In Shifts from 09:00 AM to 06:00 PM or 12:00 PM to 9:00 PM UAE Time – Quarterly Rotational Shift Working day: 5.5 days working week in 7 Business Days of the week (Week Off – Either Saturday or Sunday) Termination Clause: 1 Month Notice Period from either parties Leaves as per UAE Laws Performance Measurements Quarterly Performance Appraisal (Quarter being 3 months) Salary 5000 AED - 6000 AED Employment Type Full-time