Description
Position Overview:
Specialized role focusing on direct message management, filtering important communications, and maintaining professional relationships with followers and brands.
Key Responsibilities:
Sort and categorize incoming direct messages
Respond to basic inquiries and frequently asked questions
Flag partnership inquiries and brand collaboration opportunities
Maintain organized records of important conversations
Draft standard response templates for common queries
Coordinate with KOL for personalized responses when needed
Track brand partnership leads and opportunities
Qualifications Required:
Fluent Arabic and English written communication
Professional communication skills
Discretion and confidentiality understanding
Organizational skills for message management
Basic understanding of business communication
Fresh graduates in Business or Communications preferred
Attention to detail in message filtering
Required Tools/Skills:
Email and message organization systems
Template creation and management
Professional response drafting
Basic CRM understanding