Browse
···
Log in / Register

Technical Support

Negotiable Salary

BlackStone eIT

Dubai - United Arab Emirates

Favourites
Share

Description

BlackStone eIT is seeking a detail-oriented and dedicated Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional technical assistance and support to our clients, ensuring their issues are resolved efficiently and effectively. You will play a vital role in maintaining high levels of customer satisfaction and contributing to our reputation for outstanding service. Responsibilities Respond to customer inquiries and technical issues via phone, email, and chat. Troubleshoot and resolve software and hardware problems for clients. Document all customer interactions, issues, and resolutions in our support ticketing system. Provide guidance and assistance with software installations, updates, and configurations. Collaborate with upper-level support engineers and product teams to resolve complex issues. Stay current with product knowledge and updates to effectively assist customers. Identify recurring issues and provide feedback for product improvement. Participate in team meetings to share knowledge and best practices. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. 2+ years of experience in technical support or a similar role. Strong understanding of software applications, operating systems, and hardware devices. Excellent verbal and written communication skills. Strong problem-solving and analytical abilities. Familiarity with ticketing systems and customer support tools. Ability to work independently and collaboratively in a team environment. Customer-focused mindset with a passion for helping others. Ability to manage multiple tasks and prioritize effectively. Benefits Paid Time Off UAE Benefits Performance Bonus Training & Development


Location
Dubai - United Arab Emirates
Show Map

Workable
2,033listings

You may also like

BlackStone eIT
Senior Integration Engineer
Dubai - United Arab Emirates
BlackStone eIT is looking for a dynamic and results-driven Senior Integration professional to join our innovative team. In this role, you will be responsible for developing and implementing effective integration strategies that bridge various systems and applications within our organization. Your ability to understand business objectives and translate them into technical solutions will be crucial in optimizing our operational workflows. As a Senior Integration expert, you will take the lead in designing integration processes, ensuring scalability and reliability, and mentoring junior team members to foster a culture of continuous improvement in integration practices. Key Responsibilities Develop and maintain RESTful Web APIs using .NET Core. Design and implement scalable and secure microservices-based architectures. Collaborate with front-end developers, architects, and business analysts to design API solutions. Optimize application performance, troubleshoot issues, and ensure security best practices. Implement authentication and authorization mechanisms (JWT, OAuth, OpenID Connect). Integrate third-party services, APIs, and databases. Write unit and integration tests to ensure code quality and reliability. Maintain and update API documentation using Swagger/OpenAPI. Deploy and monitor applications using CI/CD pipelines and cloud services (Azure, AWS, or Google Cloud). Requirements Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 5+ years of experience in .NET development, with a focus on .NET Core Web API. Strong understanding of object-oriented programming (OOP) and SOLID principles. Proficiency in C#, ASP.NET Core, Entity Framework Core, and LINQ. Experience with microservices architecture and containerization (Docker, Kubernetes). Knowledge of SQL and NoSQL databases such as SQL Server, Oracle. Familiarity with messaging and event-driven systems (RabbitMQ, Kafka, Azure Service Bus). Experience with DevOps practices, CI/CD pipelines, and version control (Git, Azure DevOps, GitHub Actions, or Jenkins). Strong debugging and problem-solving skills. Excellent communication and teamwork abilities. Benefits Paid Time Off Performance Bonus Training & Development
Negotiable Salary
Navas Technology LLC
B2B IT Sales Executive
15 21A St - Al Fahidi - Dubai - United Arab Emirates
About Us: Navas Technology LLC is a Dubai-based IT solutions provider offering cutting-edge IT hardware, proprietary software platforms, and managed IT services. We work with businesses across the UAE to power their digital growth through reliable infrastructure and innovation. ________________________________________ Job Overview: We are looking for an ambitious B2B Sales Executive with proven experience in IT equipment, software sales, or IT services. The ideal candidate is proactive, tech-savvy, and passionate about helping organizations find the right IT solutions. ________________________________________ ? Key Responsibilities: • Sell complete IT solutions: o IT Equipment: Laptops, desktops, servers, networking devices o Software: ERP, CRM, custom platforms developed by Navas o IT Services: AMC, IT support, cybersecurity, infrastructure setup • Identify new business opportunities and drive lead generation • Conduct product demonstrations and technical consultations • Customize solutions based on client requirements • Negotiate pricing and prepare commercial proposals • Maintain CRM data and prepare sales reports • Collaborate with internal technical teams for project delivery ________________________________________ Requirements: • 3+ years of B2B sales experience in IT hardware, software, or services • Excellent communication, negotiation, and presentation skills • Strong understanding of IT infrastructure, SaaS, CRM/ERP platforms • Familiarity with UAE market and business clients • Bachelor’s degree in IT, Business, or a related field • UAE driving license is a plus ________________________________________ What We Offer: • Competitive base salary + commission • Performance-based bonuses and incentives • Hybrid work flexibility after probation • Career growth in both tech sales and solution consulting • Health insurance & UAE-compliant benefits • Supportive and diverse team environment ________________________________________ How to Apply: Send your updated CV to: WhatsApp: +971 58 991 7423 Use subject line: “B2B IT Sales Executive – Dubai”
AED 4,000-5,999
Confidential
HSE Officer
X8V5+24 Dubai - United Arab Emirates
Job Summary: We are looking for a dedicated and qualified Health, Safety & Environment (HSE) Officer who holds a valid NEBOSH certificate and possesses at least 2 years of hands-on experience. The HSE Officer will support the company’s safety culture by implementing safety policies, ensuring compliance with HSE regulations, conducting risk assessments, and carrying out safety audits across all company operations. Key Responsibilities: Implement, monitor, and review company Health, Safety, and Environmental (HSE) policies and procedures. Conduct regular site inspections and identify potential safety hazards, recommending appropriate corrective actions. Develop and maintain safety records, reports, and documentation in accordance with applicable standards and regulations. Deliver safety induction and periodic safety training sessions to new and existing employees. Assist in the investigation of accidents, incidents, and near-misses; prepare incident reports and implement corrective measures to prevent recurrence. Ensure proper use of personal protective equipment (PPE) and safety signage across the premises. Liaise with relevant local authorities and regulatory bodies to ensure full compliance with statutory HSE requirements. Conduct emergency response drills and fire safety exercises; ensure emergency equipment is readily available and properly maintained. Participate in safety committee meetings and promote awareness of safety and health issues among employees. Maintain up-to-date knowledge of health, safety, and environmental legislation and best practices. Qualifications & Experience: Bachelor’s degree or diploma in a relevant field is preferred. NEBOSH International General Certificate (Mandatory). Minimum 2 years of practical experience in a health & safety role, preferably in construction, manufacturing, or a related industry. Strong knowledge of safety standards (OSHA, ISO 45001, local UAE regulations) is an advantage. Excellent communication and interpersonal skills. Proficiency in MS Office (Word, Excel, PowerPoint) for safety reporting and presentations. Strong organizational skills with attention to detail. Skills & Competencies: Ability to identify risks and develop appropriate mitigation strategies. Strong leadership skills with the capacity to motivate teams towards safe work practices. Proven problem-solving skills and proactive approach to safety challenges. Good report-writing and record-keeping capabilities.
AED 2,000-3,999
Papel
Node.js Developer - FinTech
Dubai - United Arab Emirates
At Papel Holdings, we’re not just another Fintech company. We’re on a mission to revolutionize the financial landscape. From innovative banking solutions to cutting-edge digital asset products, we’re transforming how people interact with money.    Careers at Papel suit those who want to have an impact, who are comfortable getting uncomfortable, willing to take risks and win big. We are brave, laser-focused and have high aptitude, with a little playfulness for good measure.  If you’re someone who thrives on high accountability, possesses a start-up spirit, and flair for industry-savvy solutions, you’ll fit right in.    If this resonates with you, you’ll have the opportunity to make a real impact and be part of something that’s changing how we interact with money and wealth. POSITION OBJECTIVE Design, develop, and maintain the server-side logic of our platform using Node.js. Develop and implement APIs and services for seamless integration with internal and external systems. Build and optimize platform architecture for scalability, performance, and reliability. Work with message queues, event-driven architectures, and other integration patterns. Develop and maintain data storage solutions, including relational and NoSQL databases. Collaborate with cross-functional teams (front-end, mobile, data) to deliver integrated solutions. Implement security best practices for platform and API development. Troubleshoot and resolve platform and integration issues. Write clean, well-documented, and testable code. Stay up-to-date with the latest Node.js trends and platform development best practices. Contribute to the design and implementation of CI/CD pipelines for platform components. Develop tools and libraries to improve the efficiency of platform development. Requirements Bachelor's degree in Computer Science, a related field, or equivalent practical experience. Proven experience as a Node.js Developer, with a focus on platform or backend development. Strong proficiency in JavaScript (ES6+) and Node.js. Experience in designing and developing RESTful APIs and microservices. Experience with various database systems (SQL and NoSQL) such as PostgreSQL, MySQL, MongoDB, etc. Solid understanding of asynchronous programming, event-driven architecture, and non-blocking I/O. Experience with message queues (e.g., Kafka, RabbitMQ) is highly desirable. Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes) is a plus. Experience with version control systems (e.g., Git). Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Experience with cloud platforms (e.g., AWS, Azure, GCP). Knowledge of security best practices for web application and API development. Experience with testing frameworks (e.g., Jest, Mocha). Understanding of DevOps principles and practices. Benefits Competitive pay Discretionary bonus Comprehensive Healthcare
Negotiable Salary
Cookie
Cookie Settings
© 2025 Servanan International Pte. Ltd.