IT Support Engineer

As a Desktop Support Engineer, you will be responsible for resolving technical issues and providing end-user support for desktops, laptops, printers, and other peripherals. To be considered for this position, you must have the following qualifications: • At least 5 years of experience in desktop support or a related field • Proficient in Windows OS, MS Outlook, Office365 Google Suite, and other desktop applications • Experience in troubleshooting hardware and software issues • Experience with Active Directory, DNS, and DHCP • CCTV & PABX experience will add value • Server expertise including experience with Active Directory, DNS, DHCP, Group Policy, and Windows Server is a plus • Experience with enterprise-level antivirus and endpoint protection software • MCSE & CCNA certification will be preferred • Knowledge of remote desktop support tools such as TeamViewer, LogMeIn, or Remote Desktop Services Responsibilities: • Provide technical support to end-users • Troubleshoot and resolve hardware and software issues • Install and configure desktop software and peripherals • Perform maintenance and upgrades on desktop systems • Monitor and maintain inventory of hardware and software

BlackStone eIT is looking for a proactive and detail-oriented Product Owner to lead our software development projects to success. In this role, you will be responsible for defining the product vision, maintaining the product backlog, and maximizing the value of the development team’s work. You will work closely with stakeholders to gather requirements and prioritize features according to business goals. Your expertise will help bridge the gap between business needs and technical capabilities, ensuring that our software solutions meet the highest standards of quality and performance. Join us and play a key role in shaping the future of our products! Responsibilities Define and communicate the product vision and roadmap to team members and stakeholders. Gather requirements from stakeholders and translate them into user stories and acceptance criteria. Prioritize and manage the product backlog according to business objectives and user feedback. Collaborate with design and development teams to ensure a shared understanding of requirements and expected outcomes. Act as a central point of contact for all product-related questions and feedback. Monitor product progress and performance, making adjustments as necessary to meet the project goals. Facilitate regular stakeholder meetings to provide updates and gather insights. Conduct user acceptance testing to validate new features and ensure they meet quality standards. Requirements Bachelor's degree in Computer Science, Engineering, Business, or a related field. 3+ years of experience as a Product Owner in software development. Strong understanding of Agile methodologies, particularly Scrum. Proven ability to prioritize tasks in a fast-paced environment. Excellent communication, presentation, and negotiation skills. Experience in requirement gathering and writing user stories. Basic understanding of software development processes and UX/UI design principles. Must possess strong analytical skills and a detail-oriented mindset. Benefits Paid Time Off Performance Bonus Remote Job

ABB Robot Programmer and Operator, who can operate and program the robot

Provide end-to-end technical support for users, ensuring timely resolution of hardware, software, and network issues. Design, deploy, and maintain IT infrastructure, ensuring stability, security, and scalability. Monitor and support daily IT operations for business continuity. Configure and maintain complex systems and software environments (e.g., Microsoft, Linux, MAC OS X). Address client inquiries effectively and ensure excellent communication for issue resolution. Document technical issues, solutions, and standard procedures for knowledge sharing. Collaborate with Tier 2 and Tier 3 support teams for escalations. Assist with onboarding of new employees and provide technical orientation and support. Participate in IT projects including upgrades, migrations, and implementation of new technologies. Requirements Microsoft Azure, Exchange, O365 Administration Microsoft End-Point, RDP, SCCM Hyper-V, VMWare, Citrix Linux, MAC OS X Uni-Flow and network printing systems Ticketing systems and SLA tracking Strong experience in troubleshooting, diagnostics, and problem-solving. Familiarity with infrastructure deployment and monitoring. Proficiency in both hardware and software support environments. Clear and effective communication skills with the ability to translate technical terms to non-technical users. Demonstrated leadership in handling escalated issues and mentoring junior team members. Excellent interpersonal and customer service skills Time management and ability to prioritize Adaptability in a fast-paced, changing environment Team collaboration and leadership potential High attention to detail and technical documentation skills

IT Support Technician required to cover client AMC's Successful applicant will need to be proficient in resolving clients day to day software, hardware & network issues covering switches, desktops, laptops, NAS, servers, printers and wifi, email systems etc who are mainly based in SME office environments. Strong troubleshooting, configuration and maintenance skills are required. Role to include monitoring client support tickets, resolving remotely and making onsite visits when required. Ability to work independently, in a team and liaising with head IT manager. Filipino national preferred but not essential for the right candidate. Starting salary 4000 AED/Visa but will rise for the successful applicant who shows commitment, willingness to learn and take on more responsibility over time. Company car can be provided for someone who currently holds a UAE license. However we would also be willing to put the right person through there driving test over time who shows commitment and dedication to the job. Interested candidates are requested to send there updated CV's as soon as possible. WhatsApp to 050-1044371

BlackStone eIT is seeking a dynamic and experienced Senior Advisor – Capital Projects & Partnerships to join our growing team. In this critical role, you will leverage your expertise in capital projects and strategic partnerships to drive the success of our initiatives. You will be responsible for overseeing capital project planning and execution while fostering relationships with key stakeholders and partners. As a Senior Advisor, you will provide strategic guidance and advisory support to cross-functional teams, ensuring that projects align with our business goals and objectives. Your ability to analyze project performance, manage risks, and identify opportunities for improvement will be essential in delivering successful outcomes for our organization. Key Responsibilities Lead the strategic planning and delivery of capital projects, ensuring alignment with organizational goals. Build and maintain strong relationships with external partners, vendors, and stakeholders to enhance collaboration and project outcomes. Analyze project proposals and assess feasibility, risk, and potential impacts on business operations. Monitor and report on project progress, performance, and financials to senior management. Develop and implement best practices for capital project management and partnership engagement. Provide mentorship and guidance to project teams, fostering a culture of collaboration and continuous improvement. Conduct post-project evaluations to capture learnings and drive future project success. Requirements Bachelor's degree in Engineering, Business Administration, Project Management, or a related field. 8+ years of experience in capital project management and partnership development, preferably in the technology or software industry. Strong understanding of project management methodologies and best practices. Proven experience in building and maintaining successful partnerships and stakeholder relationships. Exceptional analytical and problem-solving skills, with a keen attention to detail. Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Strong leadership abilities, with experience in mentoring and developing teams. Ability to navigate complex organizational structures and drive successful project outcomes.