Description
Job Summary
We are seeking an experienced Cloud Architect with deep expertise in ServiceNow to lead the architecture, design, and implementation of a secure and scalable on-premises ServiceNow deployment. The ideal candidate will have a robust understanding of hybrid cloud strategies, infrastructure design, and governance practices in enterprise environments.
Key Responsibilities:
Experience of working as an infrastructure/DevOps engineer and architect with 8+ years in an on-prem or cloud environment is a must
Strong knowledge of building complex enterprise solutions including data center sizing, security, and infrastructure architecture
Design and document and implement the end-to-end architecture of ServiceNow in an on-prem environment, ensuring alignment with business and security requirements.
Collaborate with infrastructure and security teams to define network, storage, and compute configurations.
Working knowledge of implementing solutions with in-built security, high availability (HA), and disaster recovery (DR)
Experience of working with on-prem virtualization technologies like VMware
Working with additional virtualization technologies will be an added advantage
Define integration strategies with external systems, including LDAP, monitoring tools, CMDBs, and ITSM platforms.
Strong knowledge of Linux administration
Strong knowledge of Linux OS security
Strong working knowledge of at least one of the relational databases, including deployment, security, configuration, and optimization. Experience with Maria DB will be an added advantage.
Working knowledge of creating and implementing solutions using IaaS, PaaS, SaaS, and other models
Requirements
Qualifications
Bachelor's degree in computer science, Information Technology, or related field.
8+ years of IT experience, with at least 3 years in a cloud/enterprise architecture role.
Hands-on experience architecting ServiceNow on-premises, including configuration, deployment, and maintenance.
Proficiency in infrastructure components such as Linux, VMware, storage arrays, load balancers, and firewalls.
Familiarity with scripting (JavaScript, PowerShell), API integrations, and workflow automation.
Strong analytical and documentation skills.
Good to have - working knowledge of ServiceNow modules like ITSM, CMDB, Discovery, and Orchestration.
Good to have - Arabic Language speaking (not a must)