Business Analyst

Provide end-to-end technical support for users, ensuring timely resolution of hardware, software, and network issues. Design, deploy, and maintain IT infrastructure, ensuring stability, security, and scalability. Monitor and support daily IT operations for business continuity. Configure and maintain complex systems and software environments (e.g., Microsoft, Linux, MAC OS X). Address client inquiries effectively and ensure excellent communication for issue resolution. Document technical issues, solutions, and standard procedures for knowledge sharing. Collaborate with Tier 2 and Tier 3 support teams for escalations. Assist with onboarding of new employees and provide technical orientation and support. Participate in IT projects including upgrades, migrations, and implementation of new technologies. Requirements Microsoft Azure, Exchange, O365 Administration Microsoft End-Point, RDP, SCCM Hyper-V, VMWare, Citrix Linux, MAC OS X Uni-Flow and network printing systems Ticketing systems and SLA tracking Strong experience in troubleshooting, diagnostics, and problem-solving. Familiarity with infrastructure deployment and monitoring. Proficiency in both hardware and software support environments. Clear and effective communication skills with the ability to translate technical terms to non-technical users. Demonstrated leadership in handling escalated issues and mentoring junior team members. Excellent interpersonal and customer service skills Time management and ability to prioritize Adaptability in a fast-paced, changing environment Team collaboration and leadership potential High attention to detail and technical documentation skills

About Us: Navas Technology LLC is a Dubai-based IT solutions provider offering cutting-edge IT hardware, proprietary software platforms, and managed IT services. We work with businesses across the UAE to power their digital growth through reliable infrastructure and innovation. ________________________________________ Job Overview: We are looking for an ambitious B2B Sales Executive with proven experience in IT equipment, software sales, or IT services. The ideal candidate is proactive, tech-savvy, and passionate about helping organizations find the right IT solutions. ________________________________________ ? Key Responsibilities: • Sell complete IT solutions: o IT Equipment: Laptops, desktops, servers, networking devices o Software: ERP, CRM, custom platforms developed by Navas o IT Services: AMC, IT support, cybersecurity, infrastructure setup • Identify new business opportunities and drive lead generation • Conduct product demonstrations and technical consultations • Customize solutions based on client requirements • Negotiate pricing and prepare commercial proposals • Maintain CRM data and prepare sales reports • Collaborate with internal technical teams for project delivery ________________________________________ Requirements: • 3+ years of B2B sales experience in IT hardware, software, or services • Excellent communication, negotiation, and presentation skills • Strong understanding of IT infrastructure, SaaS, CRM/ERP platforms • Familiarity with UAE market and business clients • Bachelor’s degree in IT, Business, or a related field • UAE driving license is a plus ________________________________________ What We Offer: • Competitive base salary + commission • Performance-based bonuses and incentives • Hybrid work flexibility after probation • Career growth in both tech sales and solution consulting • Health insurance & UAE-compliant benefits • Supportive and diverse team environment ________________________________________ How to Apply: Send your updated CV to: WhatsApp: +971 58 991 7423 Use subject line: “B2B IT Sales Executive – Dubai”

Provide end-to-end technical support for users, ensuring timely resolution of hardware, software, and network issues. Design, deploy, and maintain IT infrastructure, ensuring stability, security, and scalability. Monitor and support daily IT operations for business continuity. Configure and maintain complex systems and software environments (e.g., Microsoft, Linux, MAC OS X). Address client inquiries effectively and ensure excellent communication for issue resolution. Document technical issues, solutions, and standard procedures for knowledge sharing. Collaborate with Tier 2 and Tier 3 support teams for escalations. Assist with onboarding of new employees and provide technical orientation and support. Participate in IT projects including upgrades, migrations, and implementation of new technologies. Requirements Microsoft Azure, Exchange, O365 Administration Microsoft End-Point, RDP, SCCM Hyper-V, VMWare, Citrix Linux, MAC OS X Uni-Flow and network printing systems Ticketing systems and SLA tracking Strong experience in troubleshooting, diagnostics, and problem-solving. Familiarity with infrastructure deployment and monitoring. Proficiency in both hardware and software support environments. Clear and effective communication skills with the ability to translate technical terms to non-technical users. Demonstrated leadership in handling escalated issues and mentoring junior team members. Excellent interpersonal and customer service skills Time management and ability to prioritize Adaptability in a fast-paced, changing environment Team collaboration and leadership potential High attention to detail and technical documentation skills

Looking to hire a skilled Laptop Technician. If you can troubleshot hardware & Software issues with ease, let's talk

BlackStone eIT is seeking a dynamic and experienced Senior Advisor – Capital Projects & Partnerships to join our growing team. In this critical role, you will leverage your expertise in capital projects and strategic partnerships to drive the success of our initiatives. You will be responsible for overseeing capital project planning and execution while fostering relationships with key stakeholders and partners. As a Senior Advisor, you will provide strategic guidance and advisory support to cross-functional teams, ensuring that projects align with our business goals and objectives. Your ability to analyze project performance, manage risks, and identify opportunities for improvement will be essential in delivering successful outcomes for our organization. Key Responsibilities Lead the strategic planning and delivery of capital projects, ensuring alignment with organizational goals. Build and maintain strong relationships with external partners, vendors, and stakeholders to enhance collaboration and project outcomes. Analyze project proposals and assess feasibility, risk, and potential impacts on business operations. Monitor and report on project progress, performance, and financials to senior management. Develop and implement best practices for capital project management and partnership engagement. Provide mentorship and guidance to project teams, fostering a culture of collaboration and continuous improvement. Conduct post-project evaluations to capture learnings and drive future project success. Requirements Bachelor's degree in Engineering, Business Administration, Project Management, or a related field. 8+ years of experience in capital project management and partnership development, preferably in the technology or software industry. Strong understanding of project management methodologies and best practices. Proven experience in building and maintaining successful partnerships and stakeholder relationships. Exceptional analytical and problem-solving skills, with a keen attention to detail. Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Strong leadership abilities, with experience in mentoring and developing teams. Ability to navigate complex organizational structures and drive successful project outcomes.

IT Support Job Responsibilities: * Troubleshoot and resolve IT Hardware, software, and network issues. * Install, configure, and maintain IT Systems and peripherals. * Manage user accounts, emails, backups, systems and peripherals. * Manage user accounts, emails, backups, system security. * Maintain IT documents and coordinate with vendors for upgrades. * Handle social media profiles and create engaging digital content. * Monitor online engagement and respond to inquiries. * Support scheduling, internal communications, and office administration. Ph No- 0555663388 (WhatsApp only) careers @ darpanengg.com INTERNATIONAL CITY, DUBAI