Social Media Account Director

Best-in-class delivery for identified clients Contribute to client strategies: from interpreting briefs, and devising KPIs and deliverables to concluding and presenting project reports. Understand the clients KPIs, vision and produce detailed & holistic work to meet goals. Develop relationships with clients to ensure service and delivery expectations are being met. Meeting client objectives, values, budgets, and deadlines. Campaigns & Projects Strategy Contribute to creative ideation and manage overlapping social media strategy to ensure successful social concepts Collaborate with other teams, such as PR, creative, design and production to ensure consistency and alignment with the strategy. Devise social strategies, techniques and ideas using relevant social media and marketing platforms. Report on social campaigns and events by creating monthly reports, 6 months reports and yearly reports. Be part of the planning and implementation of a long term social media and digital marketing strategy in line with the company's goals. Project Management Handle and manage Social Media accounts of different clients. Work collaboratively across the agency, build relationships with internal teams and clients in order to deliver high quality work. Work closely with the SM Analysts and Media buyers to monitor campaigns, analyzes data obtained, grow and maintain followers and achieve the set KPIs. Arrange for the brainstorming sessions for the accounts and events with other teams and be responsible about the full detailed briefs. Attend and handle events, organize, plan, and execute projects while working within restraints like budgets and schedules. Act as a liaison between the team and the client. Works closely with Community Managers, coordinators and executives to ensure Clients' needs and accounts strategy are met. Works closely with executives and coordinators to assign posts and tasks for them. Research for New ideas for calendars and social media accounts. Participate in the shooting of different projects. Participate in sharing trends about SM and creative work. People Management Directing and leading the account managers and executives , providing them with ongoing support, and an active interest in helping them develop their skills and experience. Supervise on their performance and the appraisal process. Ensure the team applies best practice and protocol to social media management and client relations in alignment with the strategy and the vision of the department. Ensure the team is trained in analytics, reporting, and capable of identifying social media trends and opportunities. Interview new talents with the HR team and make sure we hire the right candidates. Oversee day-to-day management of campaigns, tasks and ensure brand consistency, work delivered on time and with a high quality. Requirements Diploma/Degree/Post Graduate Degree in Marketing, Mass communication three or more years of relevant work experience in social media marketing in agency or related role 7+ years’ of management experience. Hands on experience in content management Must have strong digital display and social media work Superior strategic thinking and creative skills (written, visual and conceptual) Ability to meet aggressive deadlines and juggle multiple priorities Excellent client service and presentation skills Benefits At NNC, we are more than just a team—we are a team of over 90 passionate creatives, united by our shared mission to deliver excellence for our clients and partners. We've earned our reputation through dynamic, impactful campaigns that create genuine connections between brands and their audiences. We communicate, strategize, and continuously grow together, because we believe that collaboration is the key to achieving greatness. What we offer: A competitive salary that values your expertise Rewards and recognition for your achievements Flexible working hours, including one designated work-from-home day per week An overtime policy that respects your time Menstrual leave, supporting your well-being An agile work environment with cross-functional teams A diverse group of colleagues from over 16 nationalities A dedicated budget for training and development to nurture your personal and professional growth At NNC, we don’t just offer a job; we offer a place where your contributions truly matter. Join us, and let’s redefine excellence—together, every day. Selection process Depending on the competence and the position you are interviewing for, the hiring process can include these steps: We'll give you a quick call as an initial screening within 7 working days from the day you apply, if your application is shortlisted Next is either a virtual or physical interview to get to know you better If the interview goes well, we'll send you a position-specific assessment If we like it, you'll receive a job offer within a few days.