SOFWARE OPERATIONS SUPPORT (DUBAI MOTOR CITY)

Key Accountabilities • Configure the GPS devices and make them ready for installation • Create GPS configuration templates for different functions and projects • Setup customer profile on GPS tracking platform • Answer and resolve customer support queries • Analyze and escalate GPS platform-related issues to the IT department • Monitor and maintain office IT equipment • Give software training to customers • After-sales support and monthly customer account review and follow-ups • GPS equipment inventory management • GPS installers team evaluation and efficiency monitoring • To comply with QHSE policies and rules set by the company and to continually support the same to ensure a safe and healthy working environment Essential Education • Excellent customer relation skills in order to provide flawless customer support • Proficient in Windows XP, Vista and Windows 7, Linux • Good working knowledge of all desktop applications and malware applications • Good knowledge of GPS/GSM technology • 2 years’ experience in the same or similar activity Essential experience and job requirements • Ability to multi-task in a fast-paced environment • Good interpersonal skills and organizational skills • Good phone and email etiquette • Willing to work on a flexible schedule

Join BlackStone eIT as a Technical Project Manager and become a key player in transforming complex technical concepts into successful project outcomes. In this pivotal role, you will oversee the planning, execution, and delivery of projects, ensuring alignment with our strategic objectives and delivering value to our clients. Your technical acumen and project management expertise will be essential in guiding teams through product development processes and addressing challenges along the way. By fostering effective communication between stakeholders and project teams, you will drive projects to completion on time and within budget. Responsibilities: Develop comprehensive project plans and specify project scope, goals, deliverables, and deliverable timelines. Lead cross-functional project teams to ensure alignment and effective execution of project goals. Monitor and report on progress of projects, addressing any issues or risks that arise during execution. Manage relationships with clients and stakeholders, ensuring their needs and expectations are met. Implement best practices and methodologies for project management, ensuring adherence to defined processes. Facilitate meetings and status updates to promote transparency and effective communication among teams. Oversee project budgets, resource allocation, and scheduling to maximize efficiency. Act as the point of contact for all project-related communications. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. A minimum of 3-5 years of experience in project management, especially in the technology sector. Proficient in project management methodologies such as Agile, Scrum, or Waterfall. Strong understanding of technical concepts related to software development and IT infrastructure. Exceptional leadership, communication, and interpersonal skills, with the ability to motivate teams. Solid analytical and problem-solving skills, with attention to detail. Ability to manage multiple projects and prioritize effectively in a fast-paced environment. Experience with project management tools (e.g., JIRA, Asana, Trello) is desirable. PMP or equivalent certification is a plus. Benefits Paid Time Off Performance Bonus Training & Development

Key Accountabilities • Configure the GPS devices and make them ready for installation • Create GPS configuration templates for different functions and projects • Setup customer profile on GPS tracking platform • Answer and resolve customer support queries • Analyze and escalate GPS platform-related issues to the IT department • Monitor and maintain office IT equipment • Give software training to customers • After-sales support and monthly customer account review and follow-ups • GPS equipment inventory management • GPS installers team evaluation and efficiency monitoring • To comply with QHSE policies and rules set by the company and to continually support the same to ensure a safe and healthy working environment Essential Education • Excellent customer relation skills in order to provide flawless customer support • Proficient in Windows XP, Vista and Windows 7, Linux • Good working knowledge of all desktop applications and malware applications • Good knowledge of GPS/GSM technology • 2 years’ experience in the same or similar activity Essential experience and job requirements • Ability to multi-task in a fast-paced environment • Good interpersonal skills and organizational skills • Good phone and email etiquette • Willing to work on a flexible schedule

We are looking for a Senior Technology Engineer to join the our client which is a leading UAE bank. The selected candidate will be responsible for building and maintaining a robust, scalable, and secure Data Science Platform, enabling high-performance data workloads and supporting enterprise-grade analytics and AI use cases. You will work in an Agile + DevOps environment, collaborating with cross-functional squads to implement automation-first, cloud-native, and containerized infrastructure solutions. Key Responsibilities: Platform Engineering & Automation Hands-on Tier-2 production experience with Cloudera platform including installation, upgrade, and maintenance Optimize performance of Spark jobs in collaboration with Data Engineering teams Design and implement CI/CD pipelines for data and analytics projects using tools such as GitHub Actions, Jenkins, or ArgoCD Develop automated workflows using scripting languages (Python, Shell, Groovy) Automate security and compliance checks as per regulatory standards Implement observability tools and performance monitoring practices Infrastructure & Containerization Build and manage containerized environments using Docker or Podman Deploy and manage Kubernetes/OpenShift-based solutions Perform automated patching and lifecycle management of platform components Ensure high availability, scalability, and fault tolerance of the infrastructure DevOps & Agile Delivery Work closely with product squads and stakeholders to translate requirements into deliverable engineering solutions Contribute to backlog grooming, sprint planning, and DevOps cycles Drive platform enhancements from design to delivery in alignment with architectural and security standards Deliver robust, production-ready solutions that minimize operational overhead Collaboration & Stakeholder Engagement: Act as a technology evangelist and collaborate with teams from Security, Architecture, Agile, and Data Chapters Facilitate platform adoption and onboarding of new use cases and data teams Promote reusability, standardization, and simplification across the platform Represent the platform in relevant forums and design reviews Required Skills & Experience: Technical Expertise: Minimum 8+ years of relevant experience in technology engineering roles Minimum 4 years of hands-on Hadoop production experience (preferably with Cloudera) Strong expertise in: Cloudera (installation, maintenance, tuning) CI/CD tools: GitHub Actions, Jenkins, ArgoCD Scripting: Python, Shell, Groovy Linux OS, basic networking, Git Ansible or similar automation frameworks Docker, Podman, Kubernetes, OpenShift Platform observability and monitoring practices Nice to Have: Experience with Data Science platforms/products Public cloud experience (AWS, Azure, or GCP) Experience in the banking or financial services domain Behavioral Competencies: Self-starter with high initiative and ownership Collaborative and able to build trust-based relationships Calm and solution-oriented under pressure Analytical thinker with strong problem-solving skills Passionate about technology, innovation, and continuous improvement Educational Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field Equivalent work experience will also be considered Why Join? Be part of a digital transformation journey for a top-tier bank Work in a fast-paced Agile + DevOps environment Contribute to large-scale data and AI-driven initiatives Opportunity to work with the latest tech stack in Data Engineering & Analytics

We seek an experienced and proactive IT Field Engineer to join our dynamic team. The ideal candidate will have strong expertise in desktop and server support, infrastructure management, cloud technologies, and hosted email solutions. Key Responsibilities: - Provide on-site and remote support for desktop, laptop, and peripheral issues, ensuring minimal downtime for users. - Troubleshoot and resolve hardware and software issues across various platforms, including Windows and macOS. - Perform server maintenance, upgrades, and support, ensuring system availability and performance. - Assist with network and infrastructure-related tasks such as router, switch, and firewall configurations. Cloud Technologies - Manage and support cloud-based services, including Office 365, Google Workspace, and other hosted email solutions. - Migrate and configure user accounts, emails, and settings between platforms as required. - Implement and manage cloud security measures and backup solutions. Infrastructure Management - Install, configure, and maintain IT infrastructure, including networking devices, servers, and storage systems. - Manage data backup and recovery processes to safeguard critical information. Experience - Proven experience in an IT Field Engineer or similar role, providing both on-site and remote support. - In-depth knowledge of desktop and server environments, including installation, configuration, and troubleshooting. - Familiarity with Windows Server roles and features (Active Directory, DNS, DHCP, etc.). - Proficiency with cloud technologies such as Office 365, Google Workspace, and hosted email solutions. - Understanding of networking concepts, including TCP/IP, DNS, VPN, VLANs, and wireless technologies. - Experience with virtualization technologies (VMware, Hyper-V) and backup solutions. - Knowledge of cybersecurity best practices, including endpoint security and firewall management. - Excellent English communication skills, both verbal and written. - Strong customer service orientation with the ability to handle and resolve client queries efficiently. - Ability to work independently and as part of a team in a fast-paced environment. Other Requirements - Valid UAE driving license (preferred). - Flexibility to travel across locations for on-site support when necessary. - Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Solutions Associate, Google Workspace certification) are a plus.

BlackStone eIT is looking for a proactive and detail-oriented Product Owner to lead our software development projects to success. In this role, you will be responsible for defining the product vision, maintaining the product backlog, and maximizing the value of the development team’s work. You will work closely with stakeholders to gather requirements and prioritize features according to business goals. Your expertise will help bridge the gap between business needs and technical capabilities, ensuring that our software solutions meet the highest standards of quality and performance. Join us and play a key role in shaping the future of our products! Responsibilities Define and communicate the product vision and roadmap to team members and stakeholders. Gather requirements from stakeholders and translate them into user stories and acceptance criteria. Prioritize and manage the product backlog according to business objectives and user feedback. Collaborate with design and development teams to ensure a shared understanding of requirements and expected outcomes. Act as a central point of contact for all product-related questions and feedback. Monitor product progress and performance, making adjustments as necessary to meet the project goals. Facilitate regular stakeholder meetings to provide updates and gather insights. Conduct user acceptance testing to validate new features and ensure they meet quality standards. Requirements Bachelor's degree in Computer Science, Engineering, Business, or a related field. 3+ years of experience as a Product Owner in software development. Strong understanding of Agile methodologies, particularly Scrum. Proven ability to prioritize tasks in a fast-paced environment. Excellent communication, presentation, and negotiation skills. Experience in requirement gathering and writing user stories. Basic understanding of software development processes and UX/UI design principles. Must possess strong analytical skills and a detail-oriented mindset. Benefits Paid Time Off Performance Bonus Remote Job