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Provide end-to-end technical support for users, ensuring timely resolution of hardware, software, and network issues. Design, deploy, and maintain IT infrastructure, ensuring stability, security, and scalability. Monitor and support daily IT operations for business continuity. Configure and maintain complex systems and software environments (e.g., Microsoft, Linux, MAC OS X). Address client inquiries effectively and ensure excellent communication for issue resolution. Document technical issues, solutions, and standard procedures for knowledge sharing. Collaborate with Tier 2 and Tier 3 support teams for escalations. Assist with onboarding of new employees and provide technical orientation and support. Participate in IT projects including upgrades, migrations, and implementation of new technologies. Requirements Microsoft Azure, Exchange, O365 Administration Microsoft End-Point, RDP, SCCM Hyper-V, VMWare, Citrix Linux, MAC OS X Uni-Flow and network printing systems Ticketing systems and SLA tracking Strong experience in troubleshooting, diagnostics, and problem-solving. Familiarity with infrastructure deployment and monitoring. Proficiency in both hardware and software support environments. Clear and effective communication skills with the ability to translate technical terms to non-technical users. Demonstrated leadership in handling escalated issues and mentoring junior team members. Excellent interpersonal and customer service skills Time management and ability to prioritize Adaptability in a fast-paced, changing environment Team collaboration and leadership potential High attention to detail and technical documentation skills

Part-Time Driver Wanted – Abu Dhabi We are looking for an experienced driver in Abu Dhabi for a part-time job. Timing: Monday - Friday, 6:00 AM – 2:00 PM Duties: School drop-off and pick-up Light driving tasks in the morning and early afternoon Salary: Starting from AED 1,100+ (negotiable) Car: Driver may use our car or own car Requirements: Valid UAE driving license Experience driving in Abu Dhabi Punctual, reliable, and professional Contact: Call/WhatsApp: [0544174000]

BlackStone eIT is seeking a dynamic and experienced Senior Advisor – Capital Projects & Partnerships to join our growing team. In this critical role, you will leverage your expertise in capital projects and strategic partnerships to drive the success of our initiatives. You will be responsible for overseeing capital project planning and execution while fostering relationships with key stakeholders and partners. As a Senior Advisor, you will provide strategic guidance and advisory support to cross-functional teams, ensuring that projects align with our business goals and objectives. Your ability to analyze project performance, manage risks, and identify opportunities for improvement will be essential in delivering successful outcomes for our organization. Key Responsibilities Lead the strategic planning and delivery of capital projects, ensuring alignment with organizational goals. Build and maintain strong relationships with external partners, vendors, and stakeholders to enhance collaboration and project outcomes. Analyze project proposals and assess feasibility, risk, and potential impacts on business operations. Monitor and report on project progress, performance, and financials to senior management. Develop and implement best practices for capital project management and partnership engagement. Provide mentorship and guidance to project teams, fostering a culture of collaboration and continuous improvement. Conduct post-project evaluations to capture learnings and drive future project success. Requirements Bachelor's degree in Engineering, Business Administration, Project Management, or a related field. 8+ years of experience in capital project management and partnership development, preferably in the technology or software industry. Strong understanding of project management methodologies and best practices. Proven experience in building and maintaining successful partnerships and stakeholder relationships. Exceptional analytical and problem-solving skills, with a keen attention to detail. Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Strong leadership abilities, with experience in mentoring and developing teams. Ability to navigate complex organizational structures and drive successful project outcomes.

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Job Summary We are looking for a Senior Microsoft Dynamics 365 CRM Consultant to design, implement, and optimize CRM solutions that enhance customer engagement and business processes. The ideal candidate will have deep expertise in Microsoft Dynamics 365 Customer Engagement (CE), strong problem-solving skills, and the ability to work with cross-functional teams. Key Responsibilities •⁠ ⁠Lead the design and development of Microsoft Dynamics 365 CRM solutions to meet business needs. •⁠ ⁠Configure and customize Dynamics 365 modules (Sales, Customer Service, Marketing, Field Service). •⁠ ⁠Develop and optimize workflows, plugins, Power Automate flows, and custom applications. •⁠ ⁠Integrate Dynamics 365 CRM with other enterprise systems, ERP, and third-party applications. •⁠ ⁠Work closely with stakeholders to gather business requirements and translate them into technical solutions. •⁠ ⁠Perform data migration, system upgrades, and performance optimization. •⁠ ⁠Ensure CRM solutions are compliant with security, data governance, and regulatory requirements. •⁠ ⁠Troubleshoot and resolve CRM-related technical issues and provide support for end-users. •⁠ ⁠Stay updated on Microsoft Dynamics 365 and Power Platform advancements. •⁠ ⁠Provide guidance and mentorship to junior team members. Requirements Qualifications & Skills •⁠ ⁠Bachelor’s degree in Computer Science, Information Technology, or related field. •⁠ ⁠5+ years of hands-on experience with Microsoft Dynamics 365 CRM (Customer Engagement). •⁠ ⁠Strong proficiency in Power Platform, Power Automate, Power Apps, and Dataverse. •⁠ ⁠Expertise in customizing forms, entities, business rules, workflows, and security roles. •⁠ ⁠Proficiency in C#, JavaScript, .NET, and SQL Server. •⁠ ⁠Experience with REST/SOAP APIs and integrating Dynamics 365 with other enterprise systems. •⁠ ⁠Knowledge of Azure services (Logic Apps, Functions, DevOps) is a plus. •⁠ ⁠Familiarity with Agile (Scrum, SAFe) methodologies. •⁠ ⁠Excellent problem-solving and communication skills. •⁠ ⁠Microsoft certifications in Dynamics 365 CRM or Power Platform are highly preferred.

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