Business Process Analyst

Hiring: Chief Operating Officer (COO) – FMCG Trading (Malaysia & Dubai) We are an established and growing FMCG trading company with operations in Malaysia and Dubai, specializing in the import and export of food, beverages, and consumer products. We are looking for a highly experienced Chief Operating Officer (COO) to lead and optimize our day-to-day operations across both regions. Key Responsibilities: • Oversee and manage the full spectrum of FMCG operations across Malaysia and Dubai • Lead supply chain, procurement, logistics, and cross-border trade functions • Drive operational efficiency, cost management, and business scalability • Ensure compliance with international trade laws, import/export documentation, and customs regulations • Coordinate with finance, sales, and warehouse teams for seamless execution • Implement KPIs and performance-driven management systems • Build and mentor a high-performing operational team ✅ Requirements: • Proven experience as COO, Operations Director, or similar senior leadership role • Minimum 7–10 years in FMCG, trading, or supply chain management • Strong understanding of import/export logistics, documentation, and port procedures • Leadership and problem-solving skills with a hands-on approach • Experience working in multi-country operations, ideally in Asia or GCC • Excellent communication skills in English (Mandarin/Malay is a plus) ⸻ Interested candidates, please contact Sunil directly via WhatsApp at +971 50 4248335.

Job Summary We are looking for a Senior Microsoft Dynamics 365 Billing Consultant to design, implement, and optimize billing and invoicing solutions using Microsoft Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE). The ideal candidate will have deep expertise in billing, invoicing, subscription management, and financial transactions within Dynamics 365. Key Responsibilities •⁠ ⁠Design, configure, and implement Microsoft Dynamics 365 Billing & Invoicing solutions. •⁠ ⁠Customize and optimize billing models, pricing structures, and payment processing in Dynamics 365 Finance & Operations (F&O) and Dynamics 365 Customer Engagement (CE). •⁠ ⁠Ensure seamless integration between CRM, ERP, financial systems, and payment gateways. •⁠ ⁠Develop automated workflows for billing cycles, recurring invoices, and financial reconciliation. •⁠ ⁠Support subscription-based, consumption-based, and contract-based billing models. •⁠ ⁠⁠Work closely with business teams to gather requirements and provide technical solutions for billing automation, tax calculations, and revenue recognition. •⁠ ⁠Ensure compliance with financial regulations, tax policies, and security standards. •⁠ ⁠Troubleshoot and resolve billing-related issues, performance bottlenecks, and data inconsistencies. •⁠ ⁠Assist in system upgrades, migrations, and custom reporting for financial analytics. •⁠ ⁠Provide guidance and mentorship to junior consultants and support teams. Requirements Qualifications & Skills •⁠ ⁠Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field. •⁠ ⁠5+ years of experience in Microsoft Dynamics 365 Finance & Operations (F&O) or Customer Engagement (CE) with a focus on billing and invoicing. •⁠ ⁠Strong knowledge of financial processes, accounts receivable, revenue recognition, and payment processing. •⁠ ⁠Expertise in Power Platform, Power Automate, and Dataverse for billing automation. •⁠ ⁠Proficiency in C#, JavaScript, .NET, and SQL Server for customizations and integrations. •⁠ ⁠Experience integrating Dynamics 365 with payment gateways, ERP, and third-party financial systems. •⁠ ⁠Understanding of REST/SOAP APIs, Azure Functions, and Logic Apps. •⁠ ⁠Familiarity with subscription-based business models and financial regulations (IFRS, GAAP, VAT, tax policies, etc.). •⁠ ⁠Strong problem-solving and analytical skills. •⁠ ⁠Microsoft Dynamics 365 certifications in Finance & Operations or Customer Engagement are a plus.

We are seeking a reliable and detail-oriented Data Entry Operator to join our team. The Data Entry Operator will be responsible for entering, updating, and maintaining accurate data in the company’s systems and databases. This role requires excellent attention to detail, strong organizational skills, and proficiency in handling large amounts of information efficiently. Key Responsibilities: • Accurately input data into company systems and databases • Maintain and update records regularly • Perform other clerical duties as required • Ensure data integrity and confidentiality at all times Requirements: • Preferably Filipino Female candidates • Previous experience in data entry or related field is an advantage • Strong attention to detail and organizational skills • Ability to work under pressure and meet deadlines • Proficient in Microsoft Excel and other data management tools • Excellent communication skills • Basic knowledge of data analysis and reporting. • Ability to work in a fast-paced environment and adapt to changing priorities.

The Senior Technical Writer supports documentation needs across multiple projects within the Engineering & Technology Services (ETS) division. This role involves creating, editing, and maintaining a variety of technical and non-technical documents, including API references, user manuals, process guides, and developer documentation. The writer collaborates closely with engineering teams to ensure clarity, accuracy, and consistency in all deliverables. Key Responsibilities Develop and maintain technical documents including software manuals, specifications, test plans, and user guides. Gather and analyze technical information to document new or updated product features. Collaborate with engineers to ensure accurate and complete documentation. Create and maintain templates and a centralized library of technical documents and terminology. Produce documentation such as SDPs, CMPs, DMPs, SRPs, SDDs, SRSs, ICDs, SQARs, OMs, and STPs. Assist in requirement capturing using wireframes, presentations, and prototypes. Align documentation schedules with product release timelines. Ensure consistency in language, format, and structure across deliverables. Support developers and testers in understanding and applying documented requirements. If applicable: Contribute to team KPIs and performance reviews. Identify skill gaps and support training and development initiatives. Requirements Bachelor’s degree in Computer Science, Engineering, or a related field. 5+ years in technical writing for software or engineering projects. Proven experience with SDLC documentation and handling multiple projects. Excellent written and verbal communication with attention to detail. Experience with UML; BPMN knowledge is a plus. Strong analytical, interpersonal, and collaboration skills. Fluent in English; Arabic is a plus.

We are currently seeking a detail-oriented and efficient Data Entry Operator to join our team. The ideal candidate will be responsible for entering, updating, and maintaining accurate data across various systems. This role is critical to ensuring our records are up-to-date and error-free. Key Responsibilities: Enter, verify, and manage data in databases and spreadsheets Maintain data accuracy and integrity at all times Review data for errors and correct any discrepancies Ensure confidentiality and security of data Organize files and records for easy access and retrieval Communicate with other departments to collect and confirm data Prepare reports as needed Requirements: High school diploma or equivalent (Bachelor’s degree preferred) Proven experience in data entry or similar administrative role Proficient in MS Office (Excel, Word) and data entry software Typing speed of at least 40-50 words per minute Excellent attention to detail and accuracy Good communication and organizational skills Ability to work independently and meet deadlines m environment. Send your cv in whats app also: + 971 567241900

We are seeking an experienced Red Hat Project Manager to lead and oversee projects related to Red Hat OpenShift, OpenStack, and cloud infrastructure. This role involves managing project timelines, coordinating cross-functional teams, and ensuring successful implementation of Red Hat solutions. The ideal candidate should have a strong technical background in cloud technologies, excellent leadership skills, and experience with Agile methodologies. Key Responsibilities: Lead the planning, execution, and delivery of Red Hat OpenShift/OpenStack projects. Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders. Manage project risks, dependencies, and mitigation strategies. Ensure alignment with business objectives and IT strategies. Collaborate with architects, engineers, and DevOps teams to drive project success. Develop and maintain project documentation, including reports, roadmaps, and status updates. Allocate resources effectively and track project budgets. Implement and oversee Agile/Scrum practices for project management. Coordinate with vendors, partners, and third-party service providers. Facilitate communication between technical and non-technical stakeholders. Ensure compliance with security, governance, and best practices. Required Skills & Qualifications: Bachelor’s degree in Computer Science, IT, or a related field. 5+ years of experience in project management, particularly in IT and cloud infrastructure. Strong knowledge of Red Hat OpenShift, OpenStack, Linux environments, and Kubernetes. Experience with cloud computing, containerization, and DevOps methodologies. Proficiency in project management tools (e.g., JIRA, Trello, MS Project, Asana). Strong leadership, organizational, and problem-solving skills. Familiarity with CI/CD pipelines, automation tools, and hybrid cloud environments. Experience working with Agile and Scrum methodologies. Red Hat Certifications (e.g., Red Hat Certified Specialist in OpenShift, Red Hat OpenStack Administrator) are a plus. PMP, PRINCE2, or Agile certifications are preferred.