Yacht Senior Stewardess

Job Purpose The Customer Service Representative is responsible for the proper data entry (from the customer's documents), at check-in point/at the counter, issuetest result certificate, collect cash for tests conducted and registration of vehicleand guides the customer correctly. In case of vehicle failure he/she should explain thefailure points to the customer, if possible, or guide him/her to the Supervisor or Site manager on duty Principal Accountabilities Site Level: Responsible for correct data entry from Customers' Documents. To ensure that the correct information required by RTA is also entered in thesystem for proper processing for testing and registration purpose. Cash Handling: Responsible for all cash transactions at the counter, where applicable, and tallying of cash with the system printouts at the end of the shift and safe handing over of the same to Site Manager. Customer Service: To maintain a high standard of customer service at the site and deal with all the customer is a highly professional and cordial manner. To ensure that the customer leaves the counter with all his transactions completed and that he/she is correctly guided to proceed to other depts. Site Image: To behave confidently and ensure the proper projection of company's image to the customers. To keep the counter uncluttered and clean and to give top priority to the work, take short breaks and attend all site meetings. To maintain good relations with any RTA staff on duty. Additional Principal Accountabilities Experience Should be holding a passed certificate from a recognized Higher Secondary School or Minimum 1 or 2 years of work experience in a similar position. Should be computer literate and fluent in spoken and written Arabic. Should be able to speak in basic English. Should be well-groomed, well mannered and cordial with customers of all nationalities

About Coin Factory  Coin Factory, headquartered in Switzerland, is a global leader in cryptocurrency and blockchain innovation, specializing in asset tokenization, decentralized finance, and gamification-as-a-service (GMaaS). Managing over $5B of digital assets, we empower startups, enterprises, and investors through tokens like MGC (Meta Games Coin), RZUSD, RealEstate, and products like CoinLoan, CoinMiner, and RankingGame. We’re seeking a Global Director of Customer Service to deliver world-class support and enhance customer experiences worldwide.  Role Overview  Reporting to Chief Product Officer, the Global Director of Customer Service will lead Coin Factory’s global customer service strategy, ensuring exceptional support for our diverse client base, including crypto enthusiasts, gamers, and institutional investors. You’ll build and manage a high-performing, multilingual service team to support our token portfolio and products, driving customer satisfaction and loyalty in a fast-paced crypto environment.  Requirements Responsibilities  Develop and execute a global customer service strategy to support users of Coin Factory’s tokens (e.g., MGC, RZUSD) and products like GMaaS and CoinLoan.  Build and lead a distributed, multilingual customer service team to provide 24/7 support via email, chat, and community platforms (e.g., Discord, Telegram).  Implement scalable support processes and tools (e.g., Zendesk, Intercom) to handle inquiries related to token transactions, gaming integrations, and DeFi services.  Collaborate with product and marketing teams to align support with user needs and brand messaging.  Analyze customer feedback and service metrics to drive continuous improvement in user experience.  Ensure compliance with global crypto regulations, including KYC/AML, in customer interactions.  Foster a customer-centric culture, training teams to handle complex blockchain and gaming-related queries.  Qualifications  7+ years of customer service leadership experience, with 2+ years in cryptocurrency, blockchain, or fintech.  Proven track record of building global support teams that achieve 90%+ customer satisfaction scores.  Expertise in customer service platforms (e.g., Zendesk, Salesforce Service Cloud) and community management tools (e.g., Discord).  Strong understanding of crypto markets, tokenomics, and blockchain gaming ecosystems (e.g., play-to-earn).  Experience managing multilingual teams in high-growth, tech-driven environments.  Exceptional leadership, communication, and problem-solving skills.  Bachelor’s degree in Business, Communications, or related field; advanced degree or relevant certifications preferred.  Benefits Why Join Us?  Competitive package (Base, bonuses, equity options).  Lead customer experience for a leading crypto and blockchain innovator.  Flexible remote work or join our dynamic team in Zug, Switzerland.  Collaborate with a global, passionate team revolutionizing finance and gaming.  Comprehensive benefits, including health coverage and professional development support.  How to Apply  Click "Apply Now" on LinkedIn and submit your resume, LinkedIn profile, and a cover letter detailing your experience in customer service leadership and passion for Coin Factory’s mission. We’re excited to meet leaders dedicated to delivering exceptional crypto support!  Coin Factory is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace. 

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. 0559524919

About Coin Factory  Coin Factory, headquartered in Switzerland, is a global leader in cryptocurrency and blockchain innovation, specializing in asset tokenization, decentralized finance, and gamification-as-a-service (GMaaS). Managing over $5B of digital assets, we empower startups, enterprises, and investors through tokens like MGC (Meta Games Coin), RZUSD, RealEstate, and products like CoinLoan, CoinMiner, and RankingGame. We’re seeking a Global Director of Customer Service to deliver world-class support and enhance customer experiences worldwide.  Role Overview  Reporting to Chief Product Officer, the Global Director of Customer Service will lead Coin Factory’s global customer service strategy, ensuring exceptional support for our diverse client base, including crypto enthusiasts, gamers, and institutional investors. You’ll build and manage a high-performing, multilingual service team to support our token portfolio and products, driving customer satisfaction and loyalty in a fast-paced crypto environment.  Requirements Responsibilities  Develop and execute a global customer service strategy to support users of Coin Factory’s tokens (e.g., MGC, RZUSD) and products like GMaaS and CoinLoan.  Build and lead a distributed, multilingual customer service team to provide 24/7 support via email, chat, and community platforms (e.g., Discord, Telegram).  Implement scalable support processes and tools (e.g., Zendesk, Intercom) to handle inquiries related to token transactions, gaming integrations, and DeFi services.  Collaborate with product and marketing teams to align support with user needs and brand messaging.  Analyze customer feedback and service metrics to drive continuous improvement in user experience.  Ensure compliance with global crypto regulations, including KYC/AML, in customer interactions.  Foster a customer-centric culture, training teams to handle complex blockchain and gaming-related queries.  Qualifications  7+ years of customer service leadership experience, with 2+ years in cryptocurrency, blockchain, or fintech.  Proven track record of building global support teams that achieve 90%+ customer satisfaction scores.  Expertise in customer service platforms (e.g., Zendesk, Salesforce Service Cloud) and community management tools (e.g., Discord).  Strong understanding of crypto markets, tokenomics, and blockchain gaming ecosystems (e.g., play-to-earn).  Experience managing multilingual teams in high-growth, tech-driven environments.  Exceptional leadership, communication, and problem-solving skills.  Bachelor’s degree in Business, Communications, or related field; advanced degree or relevant certifications preferred.  Benefits Why Join Us?  Competitive package (Base, bonuses, equity options).  Lead customer experience for a leading crypto and blockchain innovator.  Flexible remote work or join our dynamic team in Zug, Switzerland.  Collaborate with a global, passionate team revolutionizing finance and gaming.  Comprehensive benefits, including health coverage and professional development support.  How to Apply  Click "Apply Now" on LinkedIn and submit your resume, LinkedIn profile, and a cover letter detailing your experience in customer service leadership and passion for Coin Factory’s mission. We’re excited to meet leaders dedicated to delivering exceptional crypto support!  Coin Factory is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace. 

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior. Responsibilities: • Manage large amounts of inbound and outbound calls in a timely manner • Follow communication “scripts” when handling different topics • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives • Seize opportunities to upsell products when they arise • Build sustainable relationships and engage customers by taking the extra mile • Keep records of all conversations in our call center database in a comprehensible way • Frequently attend educational seminars to improve knowledge and performance level • Meet personal/team qualitative and quantitative targets

Job Summary: GluCare Integrated Diabetes Center is seeking a dedicated and customer-focused Customer Service Excellence Representative - UAE National only passionate about delivering excellent patient care and thriving in a dynamic healthcare setting, to join our team. The ideal candidate will serve as the first point of contact for patients, providing exceptional service through phone, email, and other communication channels. This role requires strong interpersonal skills, a patient-centered approach, and the ability to handle inquiries efficiently in a fast-paced healthcare environment. Key Responsibilities: Patient Communication: Respond promptly and professionally to patient inquiries via phone, email, and other channels. Provide accurate information about clinic services, appointments, and care protocols. Appointment Coordination: Schedule, reschedule, and confirm patient appointments in coordination with clinic operations. Proactively manage cancellations and follow-ups to optimize clinic schedules. Problem Resolution: Address and resolve patient concerns or escalate complex issues to the appropriate department. Ensure all interactions are logged and tracked in the clinic's CRM system for follow-up and reporting. Patient Experience: Uphold the highest standards of customer service, ensuring a seamless and positive experience for all patients. Solicit feedback from patients to identify areas for service improvement. Administrative Support: Maintain up-to-date records in the patient management system. Assist in generating and distributing patient-related communications, including reminders and follow-up notices. Requirements Key Competencies: UAE National with a Family Book - A MUST Exceptional communication and interpersonal skills. Ability to empathize with patients and resolve issues effectively. Strong organizational and time management abilities. Proficiency in CRM systems and basic IT skills. Fluent in English Qualifications: Bachelor’s degree Prior experience in customer service, preferably in a healthcare or call center environment Knowledge of healthcare processes and patient care is an advantage