Customer Support Chat Executive

Job description We, 800 CarGuru, "UAE's Largest Car Repair Service Provider", are looking for a Female ''Appointments Coordinator'' who is available to join immediately. About: * 800 CarGuru is "UAE's Largest Car Repair Service Provider" * We have 2 State-of-the-Art Service Centers located in Dubai (Al Qouz 4 & Al Qouz 1) * We have the Largest on-site Fleet, and we are available 24/7 for our customers. * We reach our customer within 30 minutes * We provide complete Automotive Support to our customers (Repair, Maintenance & Body Shop for Vehicles). Work Experience Requirements: * Self Motivated * Cheerful, positive, Presentable * Clear communication skills (English / Urdu & Arabic is a plus) * Multi-tasking / Time management * Ability to establish and build Customer relationship * Team Player Job Description: Contacting potential or existing customers by Company Leads to inform them about a product or service using scripts. Answering questions about products/Services of the company Asking questions to understand customer requirements and close sales. Follow-up Customer retention/Satisfaction minimum Target achievement Other Duties assigned by the duty manager. You can WhatsApp the CV to 0504640207

Reinventing Short-Term Renting At SmartStay, we’re redefining hospitality in Dubai with our exceptional approach to managing luxury holiday homes. Our mission is to create unforgettable guest experiences, ensuring seamless stays that result in glowing reviews and loyal returning guests. As we continue to grow, we are looking for a dedicated and personable Assistant Guest Relations Manager to enhance our guest interactions and uphold our 5-star service standards. The Role: Assistant Guest Relations Manager  The Guest Relations Manager is responsible for overseeing guest interactions, ensuring seamless check-ins and check-outs, and maintaining the highest standards of hospitality. This role is essential in delivering exceptional guest experiences, addressing guest requests promptly, and coordinating with internal teams to maintain SmartStay’s 5-star service standards. By ensuring smooth operations and fostering strong guest relationships, the Guest Relations Manager plays a key role in maintaining high satisfaction ratings and encouraging repeat stays. Responsibilities: Lead and supervise the Guest Relations team, ensuring all guest interactions meet SmartStay’s 5-star hospitality standards. Oversee daily guest operations, including check-ins, check-outs, and special guest requests, ensuring a seamless and efficient process. Train, mentor, and manage the Guest Relations team to enhance service quality, guest satisfaction, and operational efficiency. Monitor and improve guest experience strategies, focusing on securing positive reviews and encouraging repeat bookings. Coordinate with housekeeping, maintenance, and other departments to resolve guest issues promptly and maintain property excellence. Conduct property inspections to ensure apartments are guest-ready and meet SmartStay’s quality standards. Handle escalated guest concerns professionally, providing swift resolutions and ensuring guest satisfaction. Analyze guest feedback and operational data, implementing improvements to enhance service quality and efficiency. Ensure compliance with guest registration processes through platforms like Sakani and DTCM portals. Perform check-ins and check-outs as needed, especially during peak times or VIP guest arrivals, to maintain a high level of service. Develop and implement team schedules, ensuring proper coverage for 24/7 guest support, including late-night arrivals. Qualifications: 3-5 years of experience in a Guest Relations, Front Office, or Customer Service managerial role within a 5-star hotel or luxury holiday home in Dubai A valid UAE driving license is required. Proven leadership experience, with the ability to train, mentor, and manage a team to deliver high-quality guest experiences. Strong problem-solving and decision-making skills, with a proactive approach to guest concerns and service improvements. Excellent communication and interpersonal skills, with a guest-first mindset and the ability to build lasting relationships. Hands-on experience with guest management, escalations, and complaint resolution in a fast-paced hospitality environment. Proficiency in using property management tools such as HostAway, Breezeway, and guest registration platforms like Sakani and DTCM portals. Ability to multitask, prioritize, and work under pressure, ensuring seamless operations during peak periods. Must be available to start immediately. What We Offer: Competitive salary package. A leadership role with flexibility based on responsibilities rather than fixed working hours. A dynamic workplace culture that values innovation, efficiency, and collaboration. Healthcare insurance and employment visa. How to Apply: Applications are considered on a first-come basis. We look forward to discussing how you can contribute to our team and help us achieve new heights!

we are hiring customer service, for whom can Representative is responsible for providing assistance, information, and support to customers regarding products or services. Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving 0559524919

Reinventing Short-Term Renting SmartStay is a holiday homes company that offers luxury furnished apartments in prime locations like Downtown Dubai. At SmartStay, we pride ourselves on delivering exceptional service and reliability to our clients. As we continue to grow, we are looking for a dedicated and responsible driver to join our team, who will play a crucial role in maintaining our commitment to excellence and guest satisfaction. The Role: Driver The primary responsibility of the driver is to ensure the safe and punctual transportation of our housekeeping team and/or goods to various apartments across Dubai. This role is crucial in maintaining our high standards, ensuring that all apartments are prepared and ready for guest check-ins every day. Responsibilities: Safely operate minivan and follow all traffic laws and regulations. Transport passengers/goods to designated locations in a timely manner. Maintain the vehicle in a clean and safe condition. Keep accurate records of trips, including mileage and fuel consumption. Conduct regular vehicle inspections and report any maintenance needs. Assist with loading and unloading goods, if applicable. Be presentable and professional when interacting with guests, especially during the delivery of goods or any guest-facing tasks. Qualifications: Valid driver’s license with a clean driving record. Type of license: Manual license for light vehicles (heavy vehicles is a plus). Minimum 2  years of professional driving experience required. Excellent navigation skills and knowledge of local roads. Strong communication and interpersonal skills. Ability to handle stressful situations calmly and effectively. What We Offer: Competitive salary package. A role that is based on responsibility rather than fixed working hours. A dynamic workplace culture that values innovation, efficiency, and collaboration. Healthcare insurance and employment visa (if needed). How to Apply: Applications are considered on a first-come basis. We look forward to discussing how you can contribute to our team and help us achieve new heights!

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Call Center Representative Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Send CV to WhatsApp : 0555165231

AHS, a renowned real estate company, is seeking a skilled and experienced Yacht Senior Stewardess to join our team. As a Yacht Senior Stewardess, you will be responsible for providing exceptional service and ensuring the comfort and satisfaction of our esteemed guests onboard our luxury yachts. This is a dynamic and fast-paced role that requires a high level of professionalism, excellent organizational skills, and a passion for delivering extraordinary experiences. Responsibilities Supervise and train the stewardess team, ensuring a high standard of service and professionalism Coordinate and execute the daily interior operations of the yacht, including housekeeping, food and beverage service, and guest activities Manage inventory and ordering of supplies to ensure seamless operations Assist with the planning and execution of special events and guest activities Maintain exceptional cleanliness and presentation of all guest areas onboard Provide personalized service to guests, including serving meals and beverages, and attending to special requests and preferences Ensure compliance with relevant safety, security, and environmental regulations Requirements Proven experience as a Senior Stewardess on luxury yachts Excellent knowledge of yacht etiquette, service standards, and housekeeping practices Strong leadership and team management skills Exceptional attention to detail and organizational abilities Excellent communication and interpersonal skills Flexibility to work long hours and travel as required Proficiency in Microsoft Office and other relevant software Valid STCW certification and ENG1 medical certificate