Customer Service /Call Center

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior. Responsibilities: • Manage large amounts of inbound and outbound calls in a timely manner • Follow communication “scripts” when handling different topics • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives • Seize opportunities to upsell products when they arise • Build sustainable relationships and engage customers by taking the extra mile • Keep records of all conversations in our call center database in a comprehensible way • Frequently attend educational seminars to improve knowledge and performance level • Meet personal/team qualitative and quantitative targets

Apt Resources is seeking a professional and friendly Door Lady to join their client's team at a luxurious Hotel. As a Door Lady, you will be responsible for warmly welcoming guests, providing assistance with luggage, opening doors, and ensuring a smooth and pleasant arrival and departure experience. Your role will also involve assisting with guest inquiries and coordinating with other hotel staff to meet guest needs. The ideal candidate will have a friendly and welcoming demeanor, possess excellent communication skills, and be able to provide exceptional customer service. Requirements Prior experience as a Door Lady or in a similar role Strong customer service skills Ability to lift and carry heavy luggage Friendly and welcoming personality Excellent communication and interpersonal skills Professional appearance and demeanor Benefits AED 2000 basic salary plus a service charge of AED 500 plus 500 allowance and all other benefits as per UAE labour laws.

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior. Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets

Apt Resources is seeking a professional and friendly Door Lady to join their client's team at a luxurious Hotel. As a Door Lady, you will be responsible for warmly welcoming guests, providing assistance with luggage, opening doors, and ensuring a smooth and pleasant arrival and departure experience. Your role will also involve assisting with guest inquiries and coordinating with other hotel staff to meet guest needs. The ideal candidate will have a friendly and welcoming demeanor, possess excellent communication skills, and be able to provide exceptional customer service. Requirements Prior experience as a Door Lady or in a similar role Strong customer service skills Ability to lift and carry heavy luggage Friendly and welcoming personality Excellent communication and interpersonal skills Professional appearance and demeanor Benefits AED 2000 basic salary plus a service charge of AED 500 plus 500 allowance and all other benefits as per UAE labour laws.

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior. Responsibilities:  Manage large amounts of inbound and outbound calls in a timely manner  Follow communication “scripts” when handling different topics  Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives  Seize opportunities to upsell products when they arise  Build sustainable relationships and engage customers by taking the extra mile  Keep records of all conversations in our call center database in a comprehensible way  Frequently attend educational seminars to improve knowledge and performance level  Meet personal/team qualitative and quantitative targets

Patrique Mercier Recruitment is excited to present an incredible opportunity for Dutch Speaking professionals looking to work in Bangkok, Thailand! This role offers a fully paid relocation package, allowing you to embark on a new adventure while joining a prestigious company. As a Dutch Speaking Consultant, you will engage with clients, provide exceptional service, and contribute to the success of a renowned luxury brand. If you are enthusiastic about delivering high-quality customer experiences and are ready for a change of scenery, we encourage you to apply! Responsibilities Provide outstanding customer service in Dutch to clients of a prestigious luxury brand. Effectively communicate brand stories and product information to enhance customer engagement. Manage client inquiries, process orders, and deliver comprehensive after-sales support. Handle customer complaints and concerns professionally and efficiently. Work collaboratively with the sales team to build strong customer relationships and promote brand loyalty. Stay updated on luxury market trends and new product offerings to provide valuable insights to customers. Requirements Fluency in Dutch and English; knowledge of additional languages is a plus. A valid EU passport. Experience in luxury retail or customer service is a significant advantage. Excellent communication and interpersonal skills focused on customer satisfaction. Able to thrive in a fast-paced, dynamic environment. Genuine enthusiasm for luxury brands and a solid understanding of the luxury retail landscape. Willingness to relocate and work flexible hours to meet business requirements. Benefits Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel )