Call Center Specialist

We are seeking a motivated and customer-focused Customer Service Associate to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support through phone, email, chat, or in-person. You will help resolve issues, answer inquiries, and ensure a positive experience with our brand. Key Responsibilities: Respond to customer inquiries via phone, email, live chat, or in person. Provide accurate information about products, services, and company policies. Resolve customer complaints and issues efficiently and professionally. Process orders, returns, exchanges, and refunds. Maintain customer records and update account information. Follow up with customers to ensure satisfaction. Collaborate with other departments to resolve complex issues. Stay up to date with product knowledge and company updates. Meet or exceed customer service performance goals.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. 0559524919

Job Title: Customer Care Assistant Job Description: We are looking for a friendly, professional, and customer-focused Customer Care Assistant to join our team. The ideal candidate will have excellent communication skills and a passion for delivering outstanding service to ensure a positive experience for every customer. Key Responsibilities: • Greet customers warmly and assist them with their inquiries or concerns. • Provide accurate information about products, services, and promotions. • Handle complaints or problems professionally and efficiently. • Process orders, returns, and exchanges as needed. • Maintain a clean and welcoming front desk or customer service area. • Record and report customer feedback to management for improvement. • Collaborate with other team members to ensure customer satisfaction. Requirements: • Previous experience in customer service or a similar role is preferred. • Excellent verbal and written communication skills. • Strong problem-solving abilities and attention to detail. • Ability to work well under pressure and in a team environment. • Proficiency in basic computer applications (email, POS, etc.). • Multilingual skills are a plus. Location: Banan Beach Ras Al Khaimah Salary: 2000-25000 Availability: full time

Job Title: Customer Service Representative Location: [Insert Location] Job Type: Full-Time Experience Required: Minimum 2 Years Industry: Luxury Interior Decoration / Design Agency Job Description: We are a dynamic agency representing exclusive and high-end interior decoration brands — including luxury furniture, wallpaper, and fabrics — and we are seeking a highly professional and experienced female Customer Service Representative to join our team. The ideal candidate will have a polished and service-oriented approach, excellent command of English, and proven experience in customer service, preferably within the luxury design, showroom, or home décor sector. Key Responsibilities: Serve as the primary point of contact for clients (architects, designers, and private clients), delivering exceptional service across phone, email, and in-person channels. Handle inquiries about product details, pricing, availability, and order status with precision and professionalism. Coordinate and follow up on orders, deliveries, and after-sales requests, ensuring all client expectations are met. Maintain accurate client and order records using internal systems and Microsoft Office tools (Outlook, Excel, Word). Liaise with luxury brand partners and logistics to ensure smooth processing of requests and deliveries. Uphold the brand image and tone of high-end service in all communications and interactions. Support sales and administrative tasks as required with autonomy and attention to detail. Requirements: Minimum 2 years of experience in a customer service role, preferably in the interior design, luxury retail, or decorative arts industry. Fluent in English (written and spoken) with excellent communication and interpersonal skills. Proficient in Microsoft Office, especially Outlook, Excel, and Word. Highly organized, detail-oriented, and capable of working independently. Professional, well-presented, and punctual, with a strong sense of discretion and service. Passion for interior design, aesthetics, and high-end décor is a plus.

Position: Customer Service Representative Department: CRM Qualification:- • Bachelor Degree • Fluency in English • Good Computer Skills (Word & Excel) • With attested Degree Certificate in UAE JOB DESCRIPTIONS:- • Providing excellent customer service to existing customers • Identifying and pursuing sales opportunities with new and existing customers. • Answering customer inquiries via phone, email, chat, or in-person, providing product information, resolving complaints • Identifying potential customers, understanding their needs, presenting product solutions, negotiating sales, and building relationships • Developing rapport with customers, following up on inquiries and leads, and maintaining customer records • Good communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively SALARY: - AED 3,500/- to AED 4,000/- depending upon Previous working experience.

We’re hiring! Join our team as a Telesales Representative and put your sales skills to work. If you’re motivated, energetic, and ready to grow in a fast-paced environment, this is the role for you! Responsibilities • Call potential and existing customers to sell products or services. • Understand customer needs and recommend the best solutions. • Achieve sales targets and contribute to team goals. • Maintain accurate records of customer interactions. • Build and maintain strong customer relationships. Requirements • Excellent communication and persuasion skills. • Previous telesales or customer service experience is a plus. • Ability to handle customer objections confidently. • Fluent in English, Hindi. • A positive attitude and willingness to learn. Benefits • Competitive basic salary + commission. • Training and growth opportunities.