دبي

We’re Hiring! Telesales Executive – Filipino National Join our growing team at Nine Keys Real Estate! We are looking for a motivated and experienced Telesales Executive to be part of our dynamic sales team. Minimum 1 year of telesales experience required Own visa preferred Salary based on experience If you’re confident, driven, and ready to take your career to the next level, we’d love to hear from you! Send your CV to [your email/contact details] #HiringNow #Telesales #RealEstate #DubaiJobs #CareerOpportunity #NineKeysRealEstate

Reinventing Short-Term Renting At SmartStay, we’re redefining hospitality in Dubai with our exceptional approach to managing luxury holiday homes. Our mission is to create unforgettable guest experiences, ensuring seamless stays that result in glowing reviews and loyal returning guests. As we continue to grow, we are now looking for an Assistant Operations Manager to support and drive our day-to-day operations, while ensuring consistently high guest satisfaction. The Role: Assistant Operations Manager As Assistant Operations Manager, you will assist in  the operations of our growing portfolio of luxury holiday homes. You will play an essential role in driving operational efficiency, managing apartment and client onboarding, housekeeping and maintenance processes, and ensuring that our luxury apartments are always ready for guests. Reporting to the Operations Manager, you will assist in managing daily workflows, guest interactions, apartment readiness, and service quality. This  role requires a sharp operational mind and a hospitality-first approach. You will help ensure both the efficiency of internal teams and the 5-star satisfaction of our guests. Responsibilities: Act as the primary point of contact in the absence of the Operations Manager, ensuring seamless decision-making and operational continuity. Oversee and coordinate internal workflows related to guest relations, housekeeping, maintenance, inventory, procurement, and property readiness. Maintain and update Standard Operating Procedures (SOPs) for all operational departments. Participate in strategic planning sessions and support the execution of company-wide initiatives. Train, mentor, and schedule operational and support staff to ensure effective coverage and consistent performance. Foster a culture of proactive service, continuous improvement, and cross-departmental teamwork. Lead quality assurance initiatives including SOP compliance, internal audits, and operational reporting using tools like Monday.com and Breezeway. Conduct routine and random property inspections to ensure apartments meet SmartStay’s quality and readiness standards. Drive project-based initiatives such as process improvements, vendor assessments, and technology implementation. Assist in the onboarding of new apartments, ensuring timely launches with complete documentation and operational readiness. Collaborate with maintenance and housekeeping teams to manage both preventive and corrective tasks efficiently. Supervise guest check-ins and check-outs to ensure a smooth experience for guests. Resolve guest complaints or escalations in a timely and empathetic manner, ensuring service recovery and satisfaction. Ensure compliance with local regulations, including DTCM and Sakani guest registration processes. Monitor guest reviews, operational reports, and KPIs; identify trends and recommend improvements to the Operations Manager. Identify inefficiencies in daily operations and support the implementation of systems and solutions to enhance overall performance. Work closely with the team to ensure every guest experience exceeds expectations. Qualifications: 3-5 years of experience in a Guest Relations, Front Office, or Customer Service managerial role within a 5-star hotel or luxury holiday home in Dubai A valid UAE driving license is required. Proven leadership experience, with the ability to train, mentor, and manage a team to deliver high-quality guest experiences. Strong problem-solving and decision-making skills, with a proactive approach to guest concerns and service improvements. Excellent communication and interpersonal skills, with a guest-first mindset and the ability to build lasting relationships. Hands-on experience with guest management, escalations, and complaint resolution in a fast-paced hospitality environment. Proficiency in using property management tools such as HostAway, Breezeway, and guest registration platforms like Sakani and DTCM portals. Ability to multitask, prioritize, and work under pressure, ensuring seamless operations during peak periods. What We Offer: Competitive salary package. A leadership role with flexibility based on responsibilities rather than fixed working hours. A dynamic workplace culture that values innovation, efficiency, and collaboration. Healthcare insurance and employment visa. Job Type: Full-time Location: Dubai How to Apply: Applications are considered on a first-come basis. We look forward to discussing how you can contribute to our team and help us achieve new heights!

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior. Responsibilities: • Manage large amounts of inbound and outbound calls in a timely manner • Follow communication “scripts” when handling different topics • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives • Seize opportunities to upsell products when they arise • Build sustainable relationships and engage customers by taking the extra mile • Keep records of all conversations in our call center database in a comprehensible way • Frequently attend educational seminars to improve knowledge and performance level • Meet personal/team qualitative and quantitative targets

OnTime Group, located in Dubai, has been in operation for over 21 years, offering various services to simplify the lives of businesses and individuals in the UAE. They are pioneers in offering government services through the private sector, serving over 1 million clients annually. The company upholds values of expertise, speed of service delivery, international standards, and professionalism. Role Description The Digital Marketing Executive is responsible to handle the marketing & planning programs for social media platforms, advertisements, exhibitions, events, market research, customer surveys & corporate communications. Qualifications Conduct market research to determine market requirements for existing and future products. Organize and run all social media channels and event. Produce and distribute email newsletters on behalf of the full social media and event portfolio. Identify social media advertising and promotional trends and opportunities, monitoring their success and ROI. Track, monitor and create timely reports that include analysis and tracking across the social media and digital portfolio. Monitor competitor social media, websites and email newsletters and keep best practice updated and on file. Manage and coordinate all branding, advertising and promotional staff and activities with key focus on branding. Develop and implement an annual events plan. Organize corporate events and exhibitions. Develop promotional materials and advertising programs. Liaise with media and advertising partners and vendors. Oversee the creation of all promotional materials of the company. Perform other marketing-related functions which may be assigned from time to time. Experience Bachelor’s Degree in Marketing or Advertising Knowledge of Social Media trends, reports, analytics & marketing promotions 2-4 years in similar role Experience in handling concurrent multiple projects Knowledgeable in Computer application and operation Strong commercial awareness Excellent attention to details Excellent time management skills Exceptional communications skills Industry Government Relations Services

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior. Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets

Apt Resources is looking for a dynamic and customer-oriented Russian-Speaking Guest Service Agent (GSA) for the Recreation department at a luxurious hotel. In this role, you will be responsible for ensuring that all guests enjoy a seamless and enjoyable recreational experience while attending to their needs and inquiries. Your excellent communication skills and strong commitment to service will play a key role in enhancing guest satisfaction. Responsibilities Welcome guests and provide them with information regarding the hotel's recreational facilities and services. Assist guests with reservations, inquiries about activities, and provide personalized recommendations for a memorable experience. Ensure proper handling of guest requests, concerns, and feedback in a timely and professional manner. Maintain a high level of cleanliness and order in all recreational areas. Collaborate with other departments to enhance guest services and resolve issues effectively. Assist in promoting recreational activities, programs, and memberships to drive engagement. Work closely with team members to develop a positive and engaging atmosphere for guests. Requirements Previous experience in a guest service role within a luxury hotel or resort environment is preferred. Fluent in Russian and English; proficiency in additional languages is a plus. Strong interpersonal and communication skills. Passion for hospitality and delivering outstanding guest experiences. Ability to multitask and work effectively in a fast-paced environment. Positive attitude with a willingness to go above and beyond for guests. Flexible schedule, including availability on weekends and holidays. Strong problem-solving skills and attention to detail. Must be in UAE. Benefits The salary is AED 2000, plus AED 500 service charge, accommodation, food, and other benefits as per UAE labour laws