Senior Technical Writer

We are looking for a creative and female front desk officer for our Garage located in Sajja Sharjah. Key Responsibilities: Manage front desk activities including greeting visitors, answering phone calls. Plan and manage our Instagram and social media pages. Create and edit high-quality Reels with strong storytelling. Design and create visually appealing posts and stories along with website editing.

We are seeking a highly skilled and detail-oriented Technical Content Writer to join our team at Global Software Solutions Group (GSS), a leading and award-winning enterprise solution provider in the Banking and Financial Services space. Key Responsibilities: Technical Writing: Write and create high-quality technical content, including technical documentation, architecture diagrams, whitepapers, manuals, and guides. Understand complex technical concepts and communicate them clearly and effectively for both technical and non-technical audiences. Proposal Writing: Respond to RFPs (Request for Proposals), write detailed technical proposals, and collaborate with stakeholders to tailor responses to client needs. Ensure proposals align with the company’s technical solutions and goals, highlighting relevant expertise and capabilities. Collaboration with Teams: Work closely with technical teams (e.g., developers, engineers) to gather detailed information on product features, systems, and architecture. Collaborate with cross-functional teams to create cohesive content and materials that represent the company’s offerings. Presentation Design: Create visually engaging content using tools such as Canva and PowerPoint to present technical solutions, project plans, and product features to clients and internal teams. Design and update company presentations for client-facing meetings and conferences. Content Strategy: Assist in creating and implementing a content strategy for technical documents, proposal responses, and client communications. Work on improving existing content and ensuring consistency and clarity across all documentation. Research & Continuous Learning: Stay updated on the latest trends in technology and industry best practices. Research and integrate new technologies into content to ensure it remains relevant and accurate. Qualifications: Bachelor's degree in Computer Science, Engineering, Technical Communication, or a related field (or equivalent work experience). Proven experience in technical writing, preferably in the tech or IT industry. Strong understanding of technical architecture, systems design, and technology concepts. Experience writing RFP responses and technical proposals. Proficiency in creating engaging presentations using Canva and PowerPoint. Exceptional writing, editing, and proofreading skills with a keen attention to detail. Strong ability to collaborate and communicate effectively with cross-functional teams. Ability to quickly grasp complex technical concepts and break them down into clear, understandable content. Preferred Skills: Familiarity with technical diagramming tools (e.g., Lucidchart, Visio). Knowledge of software development lifecycle (SDLC) and Agile methodologies. Experience with content management systems (CMS). Previous experience in business development or client-facing roles is a plus. What We Offer: Competitive salary and benefits. A collaborative and innovative work environment. Opportunities for growth and career development. The chance to work on cutting-edge projects in the tech industry.

We are seeking a Technical Lead from 6 years of experience. Responsibility Lead the design and implementation of distributed backend services in Golang. Define and evolve system architecture for multi-region, highly available deployments across AWS and on-premise infrastructure. Deliver performant APIs and control systems for secure, large-scale connectivity and real-time workloads. Design for high Concurrent User (CCU) loads, focusing on throughput, latency reduction, and horizontal scalability. Leverage Redis for caching, distributed coordination, and Pub/Sub messaging. Use Kafka for scalable event streaming, log aggregation, and operational analytics. Conduct performance tuning, load testing, and fault injection to validate system resilience. Embed strong cryptographic and secure communication practices (key exchange, rotation, encryption in transit and at rest). Collaborate with security stakeholders to align with compliance standards (SOC2, ISO 27001, GDPR). Implement CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and GitOps workflows. Manage Kubernetes clusters (AWS EKS and on-prem) for containerized workloads, ensuring scalability and high availability. Drive observability with metrics, logs, and traces (Prometheus, Grafana, OpenTelemetry). Requirements Expertise in Golang, including concurrency, networking, and performance profiling. Strong understanding of WireGuard protocol and modern secure networking approaches. Advanced experience with Redis (caching, Pub/Sub, clustering, distributed locks). In-depth knowledge of Kafka (streaming pipelines, consumer group management, schema evolution). Proven experience with Kubernetes (EKS, on-premise clusters) and AWS cloud services (VPC, EC2, IAM, MSK, ElastiCache).

Job Summary We are seeking a CRM & Billing Technical Lead with expertise in Microsoft Dynamics 365 to drive the design, development, and implementation of enterprise CRM and billing solutions. This role requires strong leadership, hands-on technical skills, and the ability to guide teams in delivering scalable, high-performance solutions. Key Responsibilities •⁠ ⁠Lead the design, architecture, and implementation of Microsoft Dynamics 365 CRM and Billing solutions. •⁠ ⁠Oversee end-to-end integrations with ERP, payment gateways, customer portals, and other enterprise systems. •⁠ ⁠Provide technical leadership to development teams, ensuring best practices in coding, architecture, and performance optimization. •⁠ ⁠Manage customizations, configurations, workflows, and plugins within Dynamics 365. •⁠ ⁠Collaborate with business stakeholders to gather requirements, design solutions, and define roadmaps. •⁠ ⁠Ensure high availability, scalability, and security of CRM & Billing systems. •⁠ ⁠Troubleshoot performance issues and oversee system upgrades and patches. •⁠ ⁠Work with DevOps teams for CI/CD pipeline automation and deployment management. •⁠ ⁠Ensure compliance with regulatory, security, and data protection standards. Requirements Qualifications & Skills •⁠ ⁠Bachelor's or Master's in Computer Science, Information Technology, or related field. •⁠ ⁠8+ years of experience in Microsoft Dynamics 365 CRM & Billing solutions. •⁠ ⁠Strong hands-on experience with C#, .NET, JavaScript, SQL Server, and Azure. •⁠ ⁠Knowledge of billing models, invoicing processes, and subscription management. •⁠ ⁠Experience with RESTful APIs, SOAP, and integration patterns. •⁠ ⁠Familiarity with Agile methodologies (Scrum, SAFe) and DevOps practices. •⁠ ⁠Strong problem-solving and leadership skills.

We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. Data Entry Clerk Responsibilities: Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients. Scanning through information to identify pertinent information. Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing. Creating accurate spreadsheets. Entering and updating information into relevant databases. Ensuring data is backed up. Send CV to WhatsApp : 0504309181

Job Summary We are looking for a Senior Microsoft Dynamics 365 CRM Consultant to design, implement, and optimize CRM solutions that enhance customer engagement and business processes. The ideal candidate will have deep expertise in Microsoft Dynamics 365 Customer Engagement (CE), strong problem-solving skills, and the ability to work with cross-functional teams. Key Responsibilities •⁠ ⁠Lead the design and development of Microsoft Dynamics 365 CRM solutions to meet business needs. •⁠ ⁠Configure and customize Dynamics 365 modules (Sales, Customer Service, Marketing, Field Service). •⁠ ⁠Develop and optimize workflows, plugins, Power Automate flows, and custom applications. •⁠ ⁠Integrate Dynamics 365 CRM with other enterprise systems, ERP, and third-party applications. •⁠ ⁠Work closely with stakeholders to gather business requirements and translate them into technical solutions. •⁠ ⁠Perform data migration, system upgrades, and performance optimization. •⁠ ⁠Ensure CRM solutions are compliant with security, data governance, and regulatory requirements. •⁠ ⁠Troubleshoot and resolve CRM-related technical issues and provide support for end-users. •⁠ ⁠Stay updated on Microsoft Dynamics 365 and Power Platform advancements. •⁠ ⁠Provide guidance and mentorship to junior team members. Requirements Qualifications & Skills •⁠ ⁠Bachelor’s degree in Computer Science, Information Technology, or related field. •⁠ ⁠5+ years of hands-on experience with Microsoft Dynamics 365 CRM (Customer Engagement). •⁠ ⁠Strong proficiency in Power Platform, Power Automate, Power Apps, and Dataverse. •⁠ ⁠Expertise in customizing forms, entities, business rules, workflows, and security roles. •⁠ ⁠Proficiency in C#, JavaScript, .NET, and SQL Server. •⁠ ⁠Experience with REST/SOAP APIs and integrating Dynamics 365 with other enterprise systems. •⁠ ⁠Knowledge of Azure services (Logic Apps, Functions, DevOps) is a plus. •⁠ ⁠Familiarity with Agile (Scrum, SAFe) methodologies. •⁠ ⁠Excellent problem-solving and communication skills. •⁠ ⁠Microsoft certifications in Dynamics 365 CRM or Power Platform are highly preferred.