Negotiable Salary
Hashemizadeh Trading CO LLC
60 47th St - Nadd Al Hamar - Dubai - United Arab Emirates
Brief Description of the role: A Sales Supervisor is responsible for leading and managing a team of sales staff to ensure they meet sales targets and deliver exceptional customer service. This role involves coaching, training, and motivating employees, overseeing daily sales operations, and implementing effective sales strategies. Main Duties: 1. Team Management: Supervise, coach, and motivate the sales team. 2. Sales Targets: Ensure achievement of individual and team sales goals. 3. Customer Service: Oversee and enhance customer experience. 4. Operational Oversight: Manage inventory, merchandising, and daily sales floor operations. 5. Training & Development: Onboard new staff and facilitate ongoing skill development. 6. Performance Monitoring: Track KPIs, give feedback, and improve sales outcomes. 7. Budgeting: Occasionally involved in cost control and budgeting activities. 8. Retail: Coordinate sales staff, visual merchandising, cashier operations, and store presentation. 9. Non-Retail (e.g., wholesale, call centres): Focus on sales planning, team coordination, and customer issue resolution. 10. Conduct team meetings and training sessions. 11. Provide individual feedback and coaching. 12. Analyse sales data to identify trends and opportunities. 13. Resolve customer complaints and support purchase decisions. 14. Maintain a well-organized and stocked sales environment. Job Requirements: 1. Prior experience as a Sales Supervisor, preferably in the FMCG sector. 2. Experience working with key accounts 3. Excellent communication skills (fluent in spoken English). 4. Excellent interpersonal and analytical skills. 5. Candidate must be currently residing in Dubai. Qualifications: - Bachelor's degree in Business, Sales & Marketing, or a related field is preferred. - 5 years of experience in sales including some supervisory or leadership experience.