Freelance Luxury Brand Evaluators ( Secret Assessor)

CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Arabic Speaker Keen to detail Passion for luxury retail and customer experience Punctual & organized

「Key Responsibilities」 1. User Lifecycle Optimization. Design and optimize the full user conversion funnel from Registration → Activation → First Top-Up → Repeat Purchase Analyze user behavior and data to develop phase-based conversion strategies and implement them effectively 2. Activation & Engagement Campaigns. Plan and launch activation campaigns (e.g., newbie tasks, cashback incentives, time-limited missions) Develop user segmentation models (e.g., dormant, low-activity, non-paying users) and tailor activation strategies accordingly 3. Retention & Experience Improvement. Analyze user churn data and collaborate with product and customer service teams to enhance user experience Build a retention monitoring system, improve Day-7 / Day-30 retention, and strengthen platform stickiness 4. Data-Driven Growth Management. Assist in building user growth dashboards, track behavioral data, and funnel metrics Regularly generate actionable insights and lead optimization initiatives across departments. 5. Cross-Functional Growth Collaboration. Work closely with Product, Marketing, Business, Data, and Customer Support teams to form a unified growth force Lead and execute key growth initiatives, such as product onboarding, referral programs, channel-specific strategies, etc. 「Requirements」 · 3+ years of experience in user growth operations, product operations, or data-driven marketing. · Solid understanding of growth frameworks (e.g., AARRR model) and conversion funnel metrics. · Proficient in data analysis tools (Excel, Looker, DataStudio, or similar platforms). · Experience in designing user incentives and engagement campaigns. · Strong project management and cross-team coordination skills. · Background in fintech / crypto / digital cards / e-commerce / digital education is a plus. · Good command of English, capable of handling day-to-day communication and reporting. · Must be willing to work on-site in Dubai, able to adapt to a fast-paced, result-driven environment.

About the Role We’re looking for a Content & Social Media Specialist to drive engagement, growth, and localization for Traze MENA’s digital presence. In this role, you’ll be responsible for managing social media platforms, creating compelling content, and optimizing website and landing page materials for both English and Arabic-speaking audiences. This is an opportunity to shape the company’s online voice, build brand awareness, and drive audience engagement through strategic content marketing. Performance Profile Your success in this role will be defined by achieving these outcomes in the first 6-12 months: Social Media Growth & Engagement Successfully launch and manage Instagram, X (Twitter), and TikTok accounts. Develop and execute a content calendar that drives engagement, brand awareness, and follower growth. Track and analyze key performance metrics, optimizing content for better reach and interaction. Website & Landing Page Optimization Ensure website content aligns with the brand, is up to date, and optimized for SEO and user engagement. Develop landing pages that enhance conversion rates and localize content for both English and Arabic audiences. High-Impact Content Creation & Localization Create and localize high-quality text, visuals, and videos tailored to GCC & MENA markets. Work closely with the Creative Manager to ensure content aligns with branding and marketing goals. Influencer & Partnership Campaign Execution Establish and manage organic and paid collaborations with influencers and industry partners. Support Introducing Brokers (IBs) and partners with customized marketing content to enhance engagement and lead generation. Brand Storytelling & Cross-Team Collaboration Align content strategies with marketing campaigns and company-wide initiatives. Support internal teams in brand storytelling, event promotions, and social media amplification. Requirements Education & Experience: Bachelor’s degree in Marketing, Journalism, Communications, or related fields. 2-4 years of experience in content creation, social media management, or digital marketing (Forex/Financial industry preferred). Proven experience managing social media platforms and content strategies for a fast-growing brand. Skills & Competencies: Strong copywriting and storytelling skills, with the ability to create engaging content in both English and Arabic. Ability to analyze social media performance and optimize content accordingly. Proficiency in content scheduling tools (e.g., Hootsuite, Buffer) and CMS platforms for website updates. Excellent communication and collaboration skills to work effectively with cross-functional teams. Familiarity with SEO best practices, influencer marketing, and social media advertising. Ability to problem-solve and adapt in a fast-paced, digital-first environment. Preferred Qualifications: Experience in the Forex, financial markets, or trading industry. Prior work in localizing content for Arabic-speaking markets. Familiarity with graphic design and video editing tools to enhance content quality. Benefits 30 days annual leave + public holidays Health and optical cover Training opportunities Gym allowance Maternity and Paternity Leave Work from anywhere – up to 30 days Bonus structure in place

Location: Abu Dhabi, UAE We're a fast-paced, culturally-rooted creative agency partnering with some of the UAE’s most influential government and private sector entities. We're looking for a talented Senior Graphic Designer who’s passionate about storytelling, design, and purpose-driven creative work. Arabic fluency is highly valued, especially given the nature of our clients and projects in the UAE. Candidates with strong Arabic skills will have a distinct advantage. Experience in animation and video editing is highly preferred. We’re especially interested in candidates who can bring motion and storytelling to life through multimedia content. What You’ll Do: Lead the design and production of all online and offline marketing materials Develop and execute creative concepts for advertising campaigns Design and produce a wide range of visual assets across various platforms Contribute to and evolve the agency’s brand presence and design standards What We’re Looking For: Solid background in graphic design, with formal training or coursework in the field Advanced skills in Adobe InDesign (our top priority) 4+ years of proven experience in creative design roles Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator) Strong skills in animation and video editing are highly desirable (e.g., After Effects, Premiere Pro) Strong conceptual thinking, attention to detail, and ability to manage deadlines If you're ready to bring your creativity to meaningful projects and thrive in a collaborative environment, we’d love to hear from you.

CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for EMIRATI NATIONALS who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

I’m seeking a dynamic, creative, and highly organized individual to join my team as an assistant and strategist. This role is hands-on and will directly support the growth of my business and social media platforms. The ideal candidate is someone who can bring fresh ideas, streamline processes, and help execute strategies that drive visibility, engagement, and business flow.