Performance Management Specialist

At Papel Holdings, we’re not just another Fintech company. We’re on a mission to revolutionize the financial landscape. From innovative banking solutions to cutting-edge digital asset products, we’re transforming how people interact with money.    Careers at Papel suit those who want to have an impact, who are comfortable getting uncomfortable, willing to take risks and win big. We are brave, laser-focused and have high aptitude, with a little playfulness for good measure.  If you’re someone who thrives on high accountability, possesses a start-up spirit, and flair for industry-savvy solutions, you’ll fit right in.    If this resonates with you, you’ll have the opportunity to make a real impact and be part of something that’s changing how we interact with money and wealth. POSITION OBJECTIVE We are seeking a highly motivated and detail-oriented Financial Operations Specialist/Analyst to join our growing team. This role is critical to ensuring the smooth and accurate execution of our financial transactions, supporting our core business operations, and maintaining the integrity of our financial data. You will play a key role in optimizing our financial processes, collaborating with various internal teams, and contributing to the scalability of our financial infrastructure as we continue to grow. KEY RESPONSIBILITES Transaction Management: Oversee and execute daily financial operations, including payment processing, reconciliations, settlements, and disbursements across various payment rails and financial products. Monitor transaction flows to identify and resolve discrepancies, payment failures, and exceptions promptly. Manage chargebacks, refunds, and dispute resolution processes in accordance with company policies and regulatory requirements. Reconciliation & Reporting: Perform regular and complex reconciliations of bank accounts, payment gateways, ledger accounts, and internal systems to ensure accuracy and identify variances. Prepare daily, weekly, and monthly financial operations reports, highlighting key metrics, trends, and potential issues. Contribute to the development of enhanced reporting tools and dashboards. Process Optimization & Automation: Identify opportunities for process improvement, automation, and standardization within financial operations to increase efficiency and reduce manual effort. Collaborate with product, engineering, and data teams to implement new features, system enhancements, and automation initiatives related to financial flows. Document financial operations procedures and ensure adherence to best practices. Compliance & Risk Management: Ensure all financial operations activities comply with relevant financial regulations (e.g., AML, KYC), internal policies, and industry standards. Assist in internal and external audits by providing necessary documentation and explanations related to financial operations. Identify and mitigate operational risks within financial processes. Stakeholder Collaboration: Work closely with internal teams including Product, Engineering, Customer Support, and Finance to resolve issues, support new product launches, and improve customer experience. Communicate effectively with external partners, banks, and payment providers to resolve operational matters. Requirements Bachelor's degree in Finance, Accounting, Business Administration, or a related field. 3-5 years of experience in financial operations, payment operations, or a similar role, preferably within a FinTech company, e-commerce, or financial services. Strong understanding of payment ecosystems, transaction lifecycles, and financial reconciliation processes. Proficiency in financial software and accounting systems (e.g., NetSuite, Xero, SAP) and strong Excel skills (VLOOKUPs, pivot tables, advanced formulas). Experience with SQL or other data querying languages is a significant plus. Familiarity with regulatory requirements relevant to financial services (e.g., PCI DSS, AML/KYC) is a plus. Excellent analytical, problem-solving, and critical thinking skills with a keen eye for detail. Strong communication (written and verbal) and interpersonal skills. Bonus Points If You Have: Experience with high-volume transaction processing. Knowledge of specific payment methods relevant to our business (FX, digital assets) Proven track record of improving operational efficiency through automation or process re-engineering. Benefits Competitive pay Discretionary bonus Comprehensive Healthcare

Office Secretary required for a company based in Dubai with minimum 3 years experience in related field with good knowledge of Microsoft words and excel and with good communication in English.

The Support Services Assistant is responsible for ensuring the efficient operation of all support functions such as HR, Admin, Finance, Legal, Audit, IT etc by providing effective administrative support and professional secretarial services. Responsibilities and duties Arranging a variety of meetings and special events on behalf of the team Follow-up, ensuring specific issues receive immediate attention Dealing with incoming email, faxes and post, often corresponding on behalf of the support functions chiefs Maintains orderly files and accurate records, retrieving information as required Writing and keeping custody of minutes of meeting and all follow ups on action items. Producing documents, briefing papers, reports and presentations; Carrying out specific projects and research; Supporting the team and any projects or establishments that comes under the departments Perform other duties as assigned by Line Manager Translating documents Maintaining online records and systems as required for all departments Requirements High School Diploma essential; Bachelor’s Degree preferred A minimum of 7 years experience, reporting to a senior executive level position Competent computer literacy and the ability to use word processing and spreadsheet software packages in the Microsoft environment

A secretary and office manager is required for a contracting, general maintenance and investment company with at least 5 years of experience in the UAE (Arabic + English). Engineering qualifications are preferred

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for, webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA. Role Overview: We are seeking a proactive, highly organized, and resourceful Executive Assistant & Office Manager to support our COO and manage the administrative operations of our newly established Dubai office. This dual-role position is critical in ensuring operational efficiency, supporting executive priorities, and establishing a well-functioning and professional office environment as we scale into the region. Key Responsibilities: Executive Support (COO): Provide high-level administrative support to the COO, including calendar management, meeting coordination, travel arrangements, and expense tracking. Act as a gatekeeper and point of contact for internal and external stakeholders on behalf of the COO. Prepare reports, presentations, briefing documents, and meeting notes. Track key action items and ensure timely follow-up and execution across departments. Assist with COO’s project management needs, including tracking milestones for strategic initiatives and acquisitions. Office Management (Dubai Office): Own all administrative aspects of the Dubai office, including office supplies, facilities management, vendor relationships, and IT coordination. Support the setup and ongoing management of office systems, processes, and tools in line with regional compliance and global standards. Liaise with building management, utilities, and service providers to ensure smooth daily operations. Manage onboarding logistics for new hires in the Dubai office (workspace, access, equipment, etc.). Maintain an organized and welcoming office environment aligned with the company’s brand and culture. Requirements 5+ years’ experience in an Executive Assistant, Office Manager, or similar administrative role, ideally in a high-growth or international environment. Experience supporting C-level executives and managing office administration. Strong organizational skills, with the ability to multitask and prioritize in a fast-paced environment. Discretion and professionalism in handling sensitive information. Strong written and verbal communication skills in English; Arabic is a plus. Proficient in Google Workspace and Microsoft Office; experience with project management tools is a plus. Personal Attributes: Proactive and solutions-oriented with a "no task too small" attitude. Comfortable working independently and taking initiative in a startup-to-scale-up environment. High attention to detail and a sense of ownership. Strong interpersonal skills and a collaborative mindset. Adaptable and comfortable with ambiguity during periods of growth and change.

A Dubai based firm is looking for a FEMALE OFFICE ADMIN, with experience in customer service and administration. Should have expertise in Microsoft Office Skills especially MS Excel, MS word, PPT and social media marketing. Should be analytical, multi tasking with a keen eye for details. Should have excellent written & speaking communication skills and an upbeat aptitude and willingness to learn. Candidate should be able to assist clients with hospitality welcome & management by handling office admin tasks, providing polite and professional assistance and generally being a helpful and positive presence in the workplace. Arabic writing & speaking, Driving license (will be an added advantage).