Experience: 4+ Years Key Skills & Responsibilities -Strong experience in desk-side IT support -Hands-on expertise in Desktop Support, Asset Management & Patching -Good understanding of Networking (L1/L2 troubleshooting) -Experience in O365 operations (user management, mailbox support, license handling) -Ability to handle end-user issues, system setups, installations & configurations -Managing IT assets, inventory, and documentation -Providing on-site support for hardware, software, and network-related problems Additional Requirement -UAE Driver’s License (mandatory)