Captain - Restaurant

Apt Resources is seeking a talented and dynamic Restaurant Supervisor to join the team at an esteemed upmarket casual restaurant in Dubai. As a Restaurant Supervisor, you will be instrumental in delivering an exceptional dining experience while ensuring the efficient operation of the restaurant. If you have a passion for food, drink, and hospitality, and have a holistic understanding of customer satisfaction, we invite you to apply! Responsibilities Coordinate daily restaurant operations, ensuring a seamless service flow from the front-of-house to the kitchen. Supervise, train, and support the restaurant staff, inspiring them to provide top-notch service to guests. Manage scheduling, staff performance, and employee relations to cultivate a positive work environment. Monitor service standards and customer feedback, continually seeking ways to enhance the dining experience. Collaborate with the culinary team to develop menu offerings and specials that align with customer preferences. Oversee inventory management, including ordering supplies and minimizing waste. Ensure compliance with health and safety regulations, implementing best practices for sanitation. Handle guest inquiries and resolve complaints in a proactive manner, maintaining the restaurant’s reputation for excellence. Requirements Minimum of 3 years of experience in a supervisory role within the restaurant or hospitality industry. Strong knowledge of food and beverage operations, trends, and high standards of customer service. Exceptional leadership, interpersonal, and communication skills. Ability to work under pressure and demonstrate problem-solving capabilities. Proficient in restaurant management software and Microsoft Office Suite. Flexibility to work evenings, weekends, and holidays as required. Knowledge of health and safety regulations and commitment to maintaining standards. Benefits AED 3500 - 4700 basic salary range depending on the experience. Plus 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket (once every two years) + Paid leave as per UAE laws

Job description Clean and service bedrooms, bathrooms and associated areas to the standard of hygiene and cleanliness required by the hotel. Re-sheet all rooms daily with clean linen, ensuring creases are removed; dust all furniture; fully clean bathrooms; replenish all guest supplies and stationery; vacuum all rooms thoroughly. Record all serviced rooms on worksheet, report and record any rooms that cannot be serviced. Ensure that all VIP gifts are replenished daily. Assist Floor Supervisors in ensuring that guest room flowers and plants are watered and replenished as required. Dispose of all rubbish and dirty linen correctly. Ensure that all materials are used and stored correctly. Ensure that all equipment is maintained in a serviceable condition and report faults immediately. Create and maintain a personal respectful rapport with all guests. Deal with their requirements and enquiries. Handle guest complaints promptly and with thorough follow up, referring to others when necessary. Follow key signing procedures and take responsibility for assigned keys. Hand in all lost property to Director of Housekeeping or Manager in charge immediately and follow hotel policies and procedures. Assist in stocktaking as required. Qualifications Proven experience as a housekeeping attendant in 4-5 star hotel environment. One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel. Enter and locate work related information using computers and/or point of sale systems. Possess a gracious, friendly, and fun demeanor. Ability to multitask, work in a fast-paced environment and have a high level attention to detail. Strong verbal and written communication skills in English. Maintain positive and productive working relationships with other employees and departments. Ability to work independently and to partner with others to promote an environment of teamwork.

JOB DESCRIPTION At Hilton Dubai Palm Jumeirah, a General Technician is responsible for inspecting, diagnosing, maintaining and repairing electrical equipment to deliver an excellent Guest and Member experience. What will I be doing? As a General Technician, you are responsible for inspecting, diagnosing, maintaining and repairing electrical equipment to deliver an excellent Guest and Member experience. A General Technician will also be required to ensure work is done to code and provide assistance during emergencies. Specifically, you will be responsible for performing the following tasks to the highest standards: Assemble, install, test, and maintain electrical equipment Diagnose malfunctioning systems to locate the cause of a breakdown and correct the problem Inspect electrical equipment to ensure coding compliance Advise management on whether continued operation of equipment could be hazardous Repair or replace wiring, equipment, and fixtures using hand tools and power tools Provide assistance during emergencies by operating floodlights and generators, placing flares, and driving needed vehicles Ensure quality inspections are carried out in line with company standards Ensure good relationships are built with internal and external customers Perform special projects and other responsibilities as assigned What are we looking for? A General Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Knowledge and experience of electrical equipment Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Qualification in electrical field It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own Previous experience in a similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Waiters assist restaurant patrons by noting their order, serving tables their requested meals, and preparing bills at the end of the table's meal. Waiters are also responsible for asking customers if they are satisfied with their meal and providing any assistance should the customer not be satisfied. Waiter Responsibilities: Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisfied with their meal. Prepare the bill for tables when requested. Send CV TO : 0504309181

Apt Resources is seeking an experienced and dedicated Female Hospitality Supervisor to join the team at a prestigious Royal Palace in Abu Dhabi. In this role, you will be responsible for ensuring that the highest standards of service and hospitality are met for all guests and dignitaries visiting the palace. You will lead a team of hospitality staff and ensure that every aspect of the guest experience is exceptional. The ideal candidate will have a strong background in luxury hospitality, excellent communication skills, and a passion for delivering unparalleled service. If you have a proven track record in hospitality supervision and are ready to take on this unique opportunity, we encourage you to apply. Responsibilities: Oversee the daily operations of the hospitality team, ensuring full adherence to royal protocols and high service standards. Train, mentor, and motivate hospitality staff to deliver exceptional and consistent service to all guests. Collaborate effectively with various departments to ensure seamless service, communication, and coordination across the palace. Handle guest inquiries and resolve complaints promptly and professionally, maintaining a strong focus on guest satisfaction. Ensure all hospitality areas are impeccably maintained, meeting cleanliness and organization standards for a premium guest experience. Assist with the planning, coordination, and execution of special events and functions within the palace. Monitor inventory and manage supplies to ensure that all hospitality needs are met without interruption. Oversee front-of-house activities and events, ensuring smooth and efficient operations during service times. Host, manage, and assist with both internal and external events while supervising all aspects of the hospitality department, including guest services and housekeeping. Requirements Minimum of 5 years of experience in luxury hospitality, with at least 2 years in a supervisory or leadership role. Extensive knowledge of hospitality standards, royal protocols, and etiquette. Exceptional communication and interpersonal skills with the ability to work effectively with diverse teams and guests. Ability to perform well under pressure and multitask in a fast-paced, dynamic environment. Strong leadership capabilities, with a focus on motivating, developing, and managing staff performance. Fluency in English is required; knowledge of Arabic or additional languages is a plus. Proven ability to handle confidential information with discretion and professionalism. Flexibility to work varied hours, including evenings, weekends, and holidays. Experience in food and beverage service, particularly in overseeing front-of-house operations during events and peak service times. Must be in UAE Benefits The salary is AED 5000- AED 8000 basic salary plus free accommodation and food, and all other benefits as per UAE laws

The Travel Specialist is responsible for planning, booking, and managing travel arrangements tailored to client preferences, budgets, and schedules. This role requires excellent customer service skills, in-depth travel knowledge, and the ability to deliver exceptional and personalized travel experiences. Key Responsibilities: 1. Consult with clients to understand their travel needs, preferences, and budgets. 2. Answer calls and emails in a prompt manner while following SLA’s and KPI’s 3. Research, plan, and book domestic and international travel including flights, accommodations, transportation, and experiences. 4. Provide expert advice on destinations, travel regulations, weather conditions, currency exchange, and safety. 5. Coordinate travel documentation including visas, insurance, and itineraries when required/necessary. 6. Monitor proactively travel plans and proactively manage any disruptions, delays, or changes. 7. Offer 24/7 support during travel for VIP and high-value clients as needed. 8. Maintain relationships with travel vendors, airlines, hotels, and tour operators to access the best rates and exclusive offerings. 9. Ensure all bookings comply with company policies, budget limits, and client expectations. 10. Track travel expenses and provide accurate reports or invoices as needed. 11. Stay current on global travel trends, restrictions, and best practices. Requirements: 1. Proven experience in travel planning, reservations, or tourism (minimum 2–3 years preferred). 2. Strong knowledge of GDS systems (e.g., Sabre, Amadeus, Galileo) and booking platforms. 3. Excellent communication, problem-solving, and organizational skills. 4. High attention to detail and ability to multitask under pressure. 5. Familiarity with global destinations, travel trends, and luxury travel markets. 6. Customer-focused with a commitment to delivering outstanding service. 7. Flexible work schedule, including evenings, weekends, and availability for urgent requests. 8. Fluent in English, any additional language is an advantage 9. Discreet, professional, and client-service focused. 10. Experienced at working in a KPI working environment and target goaled. 11. Proficient in Microsoft Office Suite and any travel booking tools. 12. Familiar/experienced in CRM Preferred Qualifications: 1. Certification in Travel & Tourism (e.g., IATA, ASTA, CTA). 2. Experience working with luxury, corporate, or VIP travel clients. 3. Multilingual skills are a plus, fluent in English is a must. 4. CRM and itinerary management platform experience (e.g., Travefy, Axus). 5. Familiar in working in a fast pace CS environment