Sharjah Customer Service - Customer Facing Job Listings

Job Summary The cashier is responsible for managing all payment transactions related to vehicle servicing, parts sales, and showroom purchases in a professional and efficient manner. The cashier ensures accurate billing, customer satisfaction, and strict compliance with financial procedures. Area of Responsibility - Brief Description of Activities Customer Payment Processing Receive and process payments for vehicle servicing, parts, accessories, and sales. Accept cash, credit/debit cards, and other approved modes of payment. Issue invoices, receipts, and change accurately to customers. Billing & Invoice Verification Coordinate with service advisors and parts sales staff to confirm job orders and part prices before billing. Ensure all service orders and parts sales are billed correctly. Apply discounts, warranties, or promotional offers as per policy. Cash Handling & Reconciliation Maintain and reconcile daily cash float. Balance cash drawer at the start and end of each shift. Prepare daily transaction reports and submit deposits to the accounts department. Customer Service Provide courteous and efficient service at the payment counter. Address basic inquiries related to bills, payments, and refunds. Escalate any disputes or discrepancies to the appropriate team. Coordination & Compliance Coordinate with accounts, service, and parts departments for billing clarifications. Ensure all transactions comply with internal control policies. Support the audit process by providing necessary transaction records. Customer Payment Processing Issue gate pass for work completed and vehicle invoiced, or vehicle approved to release by service manager. Cash Handling & Reconciliation Custodian for petty cash, ensure cash desk cleared daily. Coordination & Compliance Request for invoice cancellation with proper justification if requested, follow up accounts receivable to ensure payment is done on time. Job Requirements To be a successful cashier, you should have strong attention to detail, excellent customer service skills, and the ability to manage billing and payment processes accurately in a fast-paced environment. Qualifications & Certifications & Experience (Mandatory & Preferred) High school diploma or a certificate in accounting, business, or a related field (preferred). 1u20133 years of experience as a cashier, preferably within the automotive industry. Familiarity with vehicle service and parts billing processes is an added advantage. Skills & Competencies (Technical, Behavioral, and Soft) Technical Skills Proficiency in Point of Sale (POS) systems and billing software (e.g., Dealer Management Systems). Basic accounting and cash handling skills, including daily reconciliation. Strong Microsoft Office skills (especially Excel and Word). Accurate data entry and attention to numerical detail. Effective verbal communication and customer handling. Behavioral Skills & Competencies Customer focus u2013 responds professionally and promptly to customer needs and concerns. Accountability & ownership u2013 meets deadlines and takes responsibility for accurate work. Agility & adaptability u2013 embraces changes in work processes or environments. Collaboration & influence u2013 works effectively within teams and maintains clear communication. Result orientation u2013 strives to complete tasks efficiently with high accuracy. Benefits In return, we offer you a path towards your most rewarding career and an opportunity to be part of one of the leading family groups within the UAE. Additionally, we provide a competitive benefits package for all successful candidates.

Negotiable Salary

Top Jobs in UAE & SA

Supermarket Cashier

Carrefour Hypermarket

Cashiers are responsible for processing customer transactions, handling payments, and providing excellent customer service at the checkout. Carrefour Supermarket Cashier Requires: Limited quota * Male/Female * Age 21 - 55 * Honest, diligent, and disciplined * Clean and neat appearance * Good and friendly communication and interaction * Salary 4500-8000 AED If you are interested in working in the company, please send your CV to: graceshi@ok.com

Negotiable Salary

Top Jobs in UAE & SA

Supermarket Staff

West Zone Fresh Supermarket -Al Shafar Tower | Business Bay

About West Zone Supermarket Founded by Naresh Bhawnani in 2005, West Zone Supermarket has emerged as one of the fastest-growing supermarket chains in the UAE. Through its customer-centric services, a wide range of product quality, and great-value offers to help people save tons of money on shopping, West Zone Supermarket is paving its path to glory, taking its annual revenue to billions even before complete g two decades in this domain. With all that, today, West Zone is present all across the UAE with over 150 supermarkets. In addition, they have expanded their portfolio in different domains, such as hotels and hospitality, building contracting, real estate and fashion wear, malls, food and beverage, and many more. Requirements For West Zone Supermarket Jobs West Zone Supermarket presents a broad spectrum of employment prospects, each with a particular set of skills. In order to provide you with a rough sense of what’s required for you to submit applications to West Zone Supermarket, below is a list of requirements: - Should carry a customer-centric approach - Prior experience in an apphlied position - Should be available to join immediately - Must carry a positive attitude - Should know how to read, write, and do basic math - Relevant degree or diploma -Should have retail sales experience (may vary) -Male & Famale applicants -20-45 years old -All nationalities are welcome -Immediate hiring for various positions

The Specialty Waiter/Waitress provides exceptional service in a specialized dining environment, where the focus is on a particular cuisine, type of service, or guest experience. This role requires extensive knowledge of the menu, specialized dishes, beverages, and potentially the art of pairing wines or cocktails. A Specialty Waiter/Waitress must be well-versed in the finer details of the dining experience and be able to offer expert recommendations, handle special requests, and ensure a memorable experience for guests. Responsibilities Greet guests warmly and professionally, offering them a personalized dining experience based on the restaurant's specialty or theme (e.g., fine dining, molecular gastronomy, seafood, vegan cuisine, wine-focused menus, etc.). Engage with guests to understand their preferences and provide tailored menu recommendations, including specialty dishes, drinks, and wine or beverage pairings. Answer detailed questions about the menu, ingredients, preparation methods, dietary restrictions, and allergens with expertise. Provide a high level of service, ensuring guests feel valued and their dining experience is exceptional from start to finish. Ensure that guests are comfortable, checking on their satisfaction throughout their meal, and addressing any concerns promptly and professionally. Possess in-depth knowledge of the restaurant's specialized menu, including preparation methods, unique ingredients, and the story behind certain dishes or beverages. Be able to recommend wine, cocktail, or non-alcoholic drink pairings based on the menu items, or offer advice on specific dietary needs (e.g., gluten-free, vegan, low-sodium). Keep updated with any seasonal menu changes, new specialty dishes, or drinks, and communicate these to guests. Explain the preparation or presentation of unique dishes and beverages, sharing insights to enhance the dining experience. Take accurate orders from guests and enter them into the POS system with precision, ensuring the kitchen and bar are aware of any special requests or dietary restrictions. Serve food and beverages in a professional and efficient manner, maintaining attention to detail and ensuring the presentation aligns with the restaurant's standards. Coordinate with kitchen team to ensure that orders are prepared according to the guests' preferences and delivered in a timely manner. Monitor guest satisfaction throughout the meal, offering refills, additional menu items, or assistance as necessary. Upsell specialty items (e.g., premium wines, appetizers, desserts, or exclusive dishes) and suggest additional courses or beverages that complement the meal. Utilize knowledge of the restaurant's unique offerings to provide an upscale experience for guests, enhancing their overall enjoyment. Ensure the cleanliness and proper organization of the dining area, including resetting tables for the next guests, organizing utensils, glassware, and condiments. Provide guests with their bill at the end of the meal, explaining any charges related to specialty items or services. Handle payments accurately using cash, credit cards, or other forms of payment. Ensure the proper handling of tips in line with restaurant policies. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. Qualifications Proven experience as a waiter/waitress, with prior experience in a specialty restaurant or similar environment. Deep knowledge of the restaurant's specialized menu, including a detailed understanding of ingredients, preparation methods, or drink pairings. Strong communication and interpersonal skills, with the ability to engage and assist guests with confidence and professionalism. Ability to memorize and explain menu items in detail, providing guests with an educational and enriching dining experience. Ability to work efficiently in a fast-paced, high-pressure environment while maintaining attention to detail. Strong customer service skills and a passion for delivering high-quality experiences.

Job description Execute the daily functions of arrival and departure for guests in a manner keeping with the Fairmont Service Promise and the guests. Adhere to and execute all job task checklist points. Perform registration process by obtaining data from guest and by observing the established guidelines. Review all group resumes, VIP reports, daily business reports. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag while working. Comply at all times with Accor standards and regulations to encourage safe and efficient hotel operations which include but are not limited to front office policies and accounting policies. Cash handling and credit processing as required, to include gift card redemption. Support the concierge or telephone operator as required. Resolve guest complaints or otherwise follow up with manager. Review room queue and work with housekeeping to expedite turnover. Reach out to guests to communicate room is ready and coordinate luggage delivery with guest services if luggage has been stored. Handle due-out and discrepancy updating in communication with the housekeeping department. Post applicable charges for late check-out requests. Perform daily "bucket check report" against guest folio ensuring that charges are accurately posted and support receipts are properly filed and attached. Ensure that one's cash report is balanced and closed at the end of the shift with remittance envelope dropped in the cash vault. Ensure the strict control of room keys. Enforce the key handling procedures ensuring maximum security. Ensure proper handling and documentation of guest's valuables being secured in hotel safe deposit box. Drive and champion all loyalty program. Drive FO up selling program. Be familiar with hotel services and promotions and promote them. Use Royal Service Manager as the main method of communication throughout the department as required for communication. Take and deliver accurate and timely guest messages. Respond to queries positively. Follow department policies, procedures and service standards, including all safety policies. Other tasks as assigned. Qualifications Passion for guest service. Excellent written and verbal communication, interpersonal and leadership skills. Highly organized, results-oriented with the ability to be flexible and work well under pressure. Degree or diploma in hospitality management is an asset. Fluency in English, and at least one additional language. Minimum of 1 year previous hotel experience is an asset. Must have the ability to handle a multitude of tasks and guest requests. Knowledge of property management system such as Opera is an asset. Ability to work independently and prioritize responsibilities. Experience with a hotel loyalty program is an asset. Computer proficiency in a Windows environment (Word, Excel, PowerPoint).

Negotiable Salary

Customer Service Representative63426834797571115

ENOC(Emirates National Oil Company)

Customer Service Representative

Dubai

Job Purpose The Customer Service Representative is responsible for the proper data entry (from the customer's documents), at check-in point/at the counter, issuetest result certificate, collect cash for tests conducted and registration of vehicleand guides the customer correctly. In case of vehicle failure he/she should explain thefailure points to the customer, if possible, or guide him/her to the Supervisor or Site manager on duty Principal Accountabilities Site Level: Responsible for correct data entry from Customers' Documents. To ensure that the correct information required by RTA is also entered in thesystem for proper processing for testing and registration purpose. Cash Handling: Responsible for all cash transactions at the counter, where applicable, and tallying of cash with the system printouts at the end of the shift and safe handing over of the same to Site Manager. Customer Service: To maintain a high standard of customer service at the site and deal with all the customer is a highly professional and cordial manner. To ensure that the customer leaves the counter with all his transactions completed and that he/she is correctly guided to proceed to other depts. Site Image: To behave confidently and ensure the proper projection of company's image to the customers. To keep the counter uncluttered and clean and to give top priority to the work, take short breaks and attend all site meetings. To maintain good relations with any RTA staff on duty. Additional Principal Accountabilities Experience Should be holding a passed certificate from a recognized Higher Secondary School or Minimum 1 or 2 years of work experience in a similar position. Should be computer literate and fluent in spoken and written Arabic. Should be able to speak in basic English. Should be well-groomed, well mannered and cordial with customers of all nationalities

Negotiable Salary

Assistant Operations Manager63369914710914116

Workable

Assistant Operations Manager

Dubai - United Arab Emirates

Reinventing Short-Term Renting At SmartStay, we’re redefining hospitality in Dubai with our exceptional approach to managing luxury holiday homes. Our mission is to create unforgettable guest experiences, ensuring seamless stays that result in glowing reviews and loyal returning guests. As we continue to grow, we are now looking for an Assistant Operations Manager to support and drive our day-to-day operations, while ensuring consistently high guest satisfaction. The Role: Assistant Operations Manager As Assistant Operations Manager, you will assist in the operations of our growing portfolio of luxury holiday homes. You will play an essential role in driving operational efficiency, managing apartment and client onboarding, housekeeping and maintenance processes, and ensuring that our luxury apartments are always ready for guests. Reporting to the Operations Manager, you will assist in managing daily workflows, guest interactions, apartment readiness, and service quality. This role requires a sharp operational mind and a hospitality-first approach. You will help ensure both the efficiency of internal teams and the 5-star satisfaction of our guests. Responsibilities: Act as the primary point of contact in the absence of the Operations Manager, ensuring seamless decision-making and operational continuity. Oversee and coordinate internal workflows related to guest relations, housekeeping, maintenance, inventory, procurement, and property readiness. Maintain and update Standard Operating Procedures (SOPs) for all operational departments. Participate in strategic planning sessions and support the execution of company-wide initiatives. Train, mentor, and schedule operational and support staff to ensure effective coverage and consistent performance. Foster a culture of proactive service, continuous improvement, and cross-departmental teamwork. Lead quality assurance initiatives including SOP compliance, internal audits, and operational reporting using tools like Monday.com and Breezeway. Conduct routine and random property inspections to ensure apartments meet SmartStay’s quality and readiness standards. Drive project-based initiatives such as process improvements, vendor assessments, and technology implementation. Assist in the onboarding of new apartments, ensuring timely launches with complete documentation and operational readiness. Collaborate with maintenance and housekeeping teams to manage both preventive and corrective tasks efficiently. Supervise guest check-ins and check-outs to ensure a smooth experience for guests. Resolve guest complaints or escalations in a timely and empathetic manner, ensuring service recovery and satisfaction. Ensure compliance with local regulations, including DTCM and Sakani guest registration processes. Monitor guest reviews, operational reports, and KPIs; identify trends and recommend improvements to the Operations Manager. Identify inefficiencies in daily operations and support the implementation of systems and solutions to enhance overall performance. Work closely with the team to ensure every guest experience exceeds expectations. Qualifications: 3-5 years of experience in a Guest Relations, Front Office, or Customer Service managerial role within a 5-star hotel or luxury holiday home in Dubai A valid UAE driving license is required. Proven leadership experience, with the ability to train, mentor, and manage a team to deliver high-quality guest experiences. Strong problem-solving and decision-making skills, with a proactive approach to guest concerns and service improvements. Excellent communication and interpersonal skills, with a guest-first mindset and the ability to build lasting relationships. Hands-on experience with guest management, escalations, and complaint resolution in a fast-paced hospitality environment. Proficiency in using property management tools such as HostAway, Breezeway, and guest registration platforms like Sakani and DTCM portals. Ability to multitask, prioritize, and work under pressure, ensuring seamless operations during peak periods. What We Offer: Competitive salary package. A leadership role with flexibility based on responsibilities rather than fixed working hours. A dynamic workplace culture that values innovation, efficiency, and collaboration. Healthcare insurance and employment visa. Job Type: Full-time Location: Dubai How to Apply: Applications are considered on a first-come basis. We look forward to discussing how you can contribute to our team and help us achieve new heights!

Negotiable Salary

Yacht Masseur and beautician63369921045761117

Workable

Yacht Masseur and beautician

Dubai - United Arab Emirates

AHS, a prestigious real estate company, is seeking a skilled and experienced Yacht Masseur and Beautician Expert to join our team. As a Yacht Masseur and Beautician Expert, you will have the opportunity to provide top-quality spa and beauty treatments to the guests onboard our luxury yachts. This is an exciting role that requires exceptional skills in massage therapy and beauty services, as well as a passion for delivering exceptional wellness experiences. Responsibilities Provide a wide range of spa and beauty treatments, such as massages, facials, manicures, pedicures, and hair styling Assess clients' needs and preferences, recommending appropriate treatments and products Create a relaxing and soothing atmosphere for guests during their spa experience Maintain cleanliness and organization of the spa area and equipment Ensure guest satisfaction by providing personalized and attentive service Adhere to health, safety, and hygiene regulations Stay updated on the latest trends and techniques in massage therapy and beauty services Requirements Proven experience as a Masseur and Beautician Expert, preferably in a luxury spa or wellness setting Extensive knowledge and experience in a variety of massage techniques and beauty treatments Valid certification in massage therapy and relevant beauty certifications Excellent communication and interpersonal skills Passion for providing exceptional guest experiences Ability to work well in a team and under pressure Flexibility to work irregular hours and travel as required Proficiency in additional languages is a plus

Negotiable Salary

3267-Director Customer Success (UAE)63370709299073118

Workable

3267-Director Customer Success (UAE)

Dubai - United Arab Emirates

About the Role As Director – Customer Success for the GCC region, you’ll serve as the regional custodian of outcomes for our customers. This is not a generic account management role, it’s about co-owning healthcare transformation with national and enterprise stakeholders across the region. You'll be the strategic and operational lead for some of the region’s most impactful digital health programs, supporting our customers in ministries, payer organizations, and health clusters. You’ll guide customers across every phase - from onboarding and implementation to activation, scale-up, and impact realization, ensuring they achieve measurable ROI and long-term success. This role is ideal for someone who Has worked in the GCC healthcare sector and knows how to navigate public-private partnerships, large-scale digital programs, and procurement frameworks. Understands the urgency of achieving Vision 2030 goals in KSA, We the UAE 2031, and similar national mandates. Thrives in building trusted relationships with senior executives, program leaders, and delivery teams across cultures and languages. Is comfortable working across ministry-led engagements, payer transformation programs, and operational rollouts across hospital groups. A Day in the Life Be the strategic advisor to key accounts—ranging from Ministries of Health to national insurance players and large hospital networks. Lead end-to-end program execution including charter definition, platform rollout, data onboarding, solution design, adoption management, and ROI tracking. Engage with C-level leadership, clinical teams, and operational stakeholders to align Innovaccer solutions with national health priorities and customer KPIs. Proactively identify opportunities to expand value within accounts—whether through additional modules, AI-enabled insights, or custom workflows. Serve as the voice of the customer internally—working with product, engineering, and leadership to evolve Innovaccer’s offerings for regional needs. Orchestrate business reviews, executive updates, and performance reporting to maintain transparency and trust. Manage delivery pods comprising platform engineers, data analysts, QA specialists, and designers—ensuring project milestones are met with high quality. What You Need 10+ years of experience in customer success, strategic account management, consulting, or digital delivery within healthcare and/or enterprise tech. Deep understanding of healthcare operations, payer dynamics, and regulatory landscape in the GCC—especially KSA, UAE, or Qatar. Proven ability to manage multi-stakeholder engagements across government bodies, provider networks, and insurance entities. Technical background in Engineering, Computer Science, Health Informatics, or equivalent. Strong track record of delivering technology programs—ideally involving data integration, care management, VBC, or population health. Executive presence with fluency in stakeholder engagement and business communication across Arabic and English contexts. Willingness to travel 50–60% across GCC countries as needed. Why Innovaccer Shape the region’s health transformation agenda alongside national leaders. Deliver impact on real-world challenges like chronic care, cost containment, and citizen access to care. Work at the frontier of health data, cloud transformation, and AI-driven operations. Be part of a mission-first team with a fast-growing regional footprint and ambitious plans for 2025 and beyond. Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details. About Innovaccer Innovaccer is powering healthcare transformation across the GCC by helping government bodies, payers, and providers unlock the full value of their health data. Through our unified data platform and modular solutions, we enable ministries, insurance companies, and healthcare delivery systems to drive outcomes in Population Health, Value-Based Care, Patient Experience, and AI-powered intelligence. https://innovaccer.com/middle-east Check us out on YouTube, Glassdoor, LinkedIn, Instagram.

Negotiable Salary

Tenant Experience Manager63360126498049119

Workable

Tenant Experience Manager

Dubai - United Arab Emirates

Job Summary: We are seeking a proactive Tenant Experience Manager to oversee and enhance the day-to-day experience of tenants across our residential, commercial, or mixed-use properties. This role ensures high standards of hygiene, safety, and service quality, acting as the primary liaison between tenants, vendors, and internal teams to deliver a safe, compliant, and tenant-focused environment. Key Responsibilities: Serve as the main point of contact for tenant concerns and feedback Implement and maintain hygiene and cleanliness protocols across all common areas Supervise third-party service providers (cleaning, pest control, maintenance) Conduct regular property inspections to ensure quality and compliance Ensure adherence to health, safety, and environmental regulations Coordinate preventive maintenance with internal teams Promote sustainability initiatives (waste management, recycling, energy use) Maintain documentation and report on property conditions and service performance Support tenant engagement and community-building initiatives Requirements Degree or diploma in Property Management, Facilities Management, Hospitality, or a related field. Minimum 5 years of experience in tenant relations, facilities oversight, or property operations. Strong knowledge of health and safety standards and property regulations. Excellent interpersonal, communication, and conflict-resolution skills. Proven experience managing third-party service providers. Highly organized, with the ability to manage multiple tasks and priorities. A proactive, service-oriented mindset with a commitment to excellence. Benefits Opportunities for career development and advancement Competitive salary and benefits package A chance to positively impact tenant wellbeing and satisfaction

Negotiable Salary

Digital Marketing Executive633699049127701110

Workable

Digital Marketing Executive

Dubai - United Arab Emirates

OnTime Group, located in Dubai, has been in operation for over 21 years, offering various services to simplify the lives of businesses and individuals in the UAE. They are pioneers in offering government services through the private sector, serving over 1 million clients annually. The company upholds values of expertise, speed of service delivery, international standards, and professionalism. Role Description The Digital Marketing Executive is responsible to handle the marketing & planning programs for social media platforms, advertisements, exhibitions, events, market research, customer surveys & corporate communications. Qualifications Conduct market research to determine market requirements for existing and future products. Organize and run all social media channels and event. Produce and distribute email newsletters on behalf of the full social media and event portfolio. Identify social media advertising and promotional trends and opportunities, monitoring their success and ROI. Track, monitor and create timely reports that include analysis and tracking across the social media and digital portfolio. Monitor competitor social media, websites and email newsletters and keep best practice updated and on file. Manage and coordinate all branding, advertising and promotional staff and activities with key focus on branding. Develop and implement an annual events plan. Organize corporate events and exhibitions. Develop promotional materials and advertising programs. Liaise with media and advertising partners and vendors. Oversee the creation of all promotional materials of the company. Perform other marketing-related functions which may be assigned from time to time. Experience Bachelor’s Degree in Marketing or Advertising Knowledge of Social Media trends, reports, analytics & marketing promotions 2-4 years in similar role Experience in handling concurrent multiple projects Knowledgeable in Computer application and operation Strong commercial awareness Excellent attention to details Excellent time management skills Exceptional communications skills Industry Government Relations Services

Negotiable Salary

Global Director of Customer Service633707088928021111

Workable

Global Director of Customer Service

Dubai - United Arab Emirates

About Coin Factory Coin Factory, headquartered in Switzerland, is a global leader in cryptocurrency and blockchain innovation, specializing in asset tokenization, decentralized finance, and gamification-as-a-service (GMaaS). Managing over $5B of digital assets, we empower startups, enterprises, and investors through tokens like MGC (Meta Games Coin), RZUSD, RealEstate, and products like CoinLoan, CoinMiner, and RankingGame. We’re seeking a Global Director of Customer Service to deliver world-class support and enhance customer experiences worldwide. Role Overview Reporting to Chief Product Officer, the Global Director of Customer Service will lead Coin Factory’s global customer service strategy, ensuring exceptional support for our diverse client base, including crypto enthusiasts, gamers, and institutional investors. You’ll build and manage a high-performing, multilingual service team to support our token portfolio and products, driving customer satisfaction and loyalty in a fast-paced crypto environment. Requirements Responsibilities Develop and execute a global customer service strategy to support users of Coin Factory’s tokens (e.g., MGC, RZUSD) and products like GMaaS and CoinLoan. Build and lead a distributed, multilingual customer service team to provide 24/7 support via email, chat, and community platforms (e.g., Discord, Telegram). Implement scalable support processes and tools (e.g., Zendesk, Intercom) to handle inquiries related to token transactions, gaming integrations, and DeFi services. Collaborate with product and marketing teams to align support with user needs and brand messaging. Analyze customer feedback and service metrics to drive continuous improvement in user experience. Ensure compliance with global crypto regulations, including KYC/AML, in customer interactions. Foster a customer-centric culture, training teams to handle complex blockchain and gaming-related queries. Qualifications 7+ years of customer service leadership experience, with 2+ years in cryptocurrency, blockchain, or fintech. Proven track record of building global support teams that achieve 90%+ customer satisfaction scores. Expertise in customer service platforms (e.g., Zendesk, Salesforce Service Cloud) and community management tools (e.g., Discord). Strong understanding of crypto markets, tokenomics, and blockchain gaming ecosystems (e.g., play-to-earn). Experience managing multilingual teams in high-growth, tech-driven environments. Exceptional leadership, communication, and problem-solving skills. Bachelor’s degree in Business, Communications, or related field; advanced degree or relevant certifications preferred. Benefits Why Join Us? Competitive package (Base, bonuses, equity options). Lead customer experience for a leading crypto and blockchain innovator. Flexible remote work or join our dynamic team in Zug, Switzerland. Collaborate with a global, passionate team revolutionizing finance and gaming. Comprehensive benefits, including health coverage and professional development support. How to Apply Click "Apply Now" on LinkedIn and submit your resume, LinkedIn profile, and a cover letter detailing your experience in customer service leadership and passion for Coin Factory’s mission. We’re excited to meet leaders dedicated to delivering exceptional crypto support! Coin Factory is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace.

Negotiable Salary

Customer Success Specialist633707091564821112

Workable

Customer Success Specialist

Dubai - United Arab Emirates

Who Are We❓ We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. The Job in a Nutshell💡 We are looking to hire a Customer Success Specialist in UAE to help provide our clients with the smoothest experience! This person will be handling accounts, supporting with the on-boarding process working hand-in-hand with the Onboarding team. As well as have working closely with a wide collection of tech-driven F&B outlets all over UAE. What Will You Do❓ Responsible for the smooth on boarding of the client, on boarding ‘is making sure customer went live successfully with Foodics. Responsible for the product know-how and training needs of the client upon the assignment from the professional services. Responsible for educating the client on company activities and initiatives and how to utilize it the best way based on certain processes and SLA’s Acting as the client advocate and consultant during the customer journey, to be the voice of the customer. Responsible for making sure agreed ‘quarterly’ activities are being applied based on time frames related to customer stage during the customer journey resulting in increasing system usage & dependency, all to secure the renewals and increase the customer life time value with Foodics. Escalate to direct manager & related units any issues that might be alarming or require upper management interference. Assist Finance department with renewals, outstanding balances for assigned clients where needed and as per scope. Make sure that customer details & contacts data is always up to date on our CRM. Report potential churn cases in details to management in order to align IT, Finance & sales as well and seek remedies to avoid and eliminate churn. Taking thru any assignment from customer success management that might relate to the customer success program and the well-being of Foodics (exhibitions, client meetings, new initiatives, special client & product projects) Sharing business requirements (functionalities / features) in a clear manner explaining the objective and the added value to the business along with other clients with our Success Management to share with IT. Responsible for self-continuous Foodics knowledge, reviewing and testing updates as early as possible to always be the anchor for the customer aligning them on new features that might be on their requirements list. Handling up selling tasks with the customer and on our CRM to increase the customer life time value and promote all of Foodics apps/services/3rd party integrations. What Are We Looking For❓ Holder of Diploma or Bachelor's Degree in Business Administration, Computer Information System, Computer Science Knowledge in Cloud POS / ERP systems preferable Should have excellent communication skills (English is a Must) Multi-tasking capabilities Ability & desire to work in a fast paced, fun & demanding environment Self-starter with ability to work independently across functional groups and on multiple initiatives simultaneously. Who Will Excel❓ Knowledge in Cloud POS / ERP systems. Previous experience in SaaS/ F&B industry. What We Offer You❗ We believe you will love working at Foodics! We offer highly competitive compensation packages, including bonuses and the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.

Negotiable Salary

Guest Relations Officer633707091416351113

Workable

Guest Relations Officer

Dubai - United Arab Emirates

Reinventing Short-Term Renting At SmartStay, we’re changing the game in Dubai’s hospitality scene with our exceptional approach to managing holiday homes. Our focus is on providing 5-star guest experiences and ensuring every stay is unforgettable. We believe that delivering outstanding service leads to glowing reviews and, most importantly, keeps guests coming back. The Role: Guest Relations Officer We are looking for a proactive Guest Relations Officer to join our growing team at SmartStay. In this role, you will be the face of our brand, greeting guests upon arrival, ensuring a smooth check-in, and making them feel at home from the moment they walk through the door. Your focus will be on creating exceptional guest experiences, encouraging returning guests, and securing positive reviews that help drive our reputation. This is a fantastic opportunity for someone with experience in hospitality, particularly in 5-star hotels or holiday homes in Dubai. You will work independently but collaborate closely with the team to ensure smooth operations and a consistent guest experience. If you're passionate about delivering exceptional service and have a desire to grow with a fast-paced, dynamic company, this is the role for you. Responsibilities: Welcome guests personally, ensuring a smooth check-in and providing a warm, friendly greeting. Conduct property walkthroughs to ensure everything is perfect for their stay. Implement strategies during check-in to build rapport with guests, encouraging them to leave five-star reviews and return for future stays. Work closely with the team to maintain a seamless operation, making sure everything runs smoothly from check-in to check-out. Ensure all guest requests and operational issues are handled effectively by coordinating with housekeeping, maintenance, and suppliers. Use property management tools like Hostaway and Breezeway to manage both guest interactions and property tasks, ensuring efficiency and quality in everything we do. Be flexible and available to work night shifts to accommodate late-night check-ins. Apply Now If you’re passionate about providing exceptional guest experiences and are ready to be part of a fast-growing company, we want to hear from you. Applications are reviewed on a rolling basis, so don’t delay. Join us to shape the future of hospitality! Requirements Proven experience as a Guest Relations Officer, ideally in 5-star hotels or holiday homes in Dubai, with a focus on in-person interactions and making guests feel special. Experience handling guest interactions that lead to positive reviews and returning guests. Exceptional communication skills in English, with the ability to provide outstanding service and create lasting relationships with guests. Comfortable working independently and taking ownership of your tasks while being part of a team. Flexible and able to work night shifts to accommodate late check-ins and ensure a smooth experience for guests. Familiarity with property management tools like Hostaway and Breezeway, which help with both reservation management and property maintenance, is a plus. Experience with building management tools like Sakani and using the DTCM portal for guest registration and compliance is a plus. Benefits Competitive salary with performance-based bonuses and rapid growth opportunities. Full residency sponsorship and comprehensive healthcare coverage with no co-pay. Opportunities to develop professionally and grow within a fast-growing company. A dynamic and collaborative work environment where your contributions directly influence the guest experience. A chance to directly influence the growth and quality level of SmartStay, making a meaningful impact on the future of hospitality in Dubai.

Negotiable Salary

Patient Affairs Specialist - Healthcare (Al Barsha 2 - Grove Mall)633601209515531114

Workable

Patient Affairs Specialist - Healthcare (Al Barsha 2 - Grove Mall)

Dubai - United Arab Emirates

Location: Al Barsha 2 - Grove Mall Start date: 1st August 2025 Job Summary: The Patient Affairs Specialist will be the first point of contact for patients, ensuring smooth and efficient front-desk and CRM operations. This role involves welcoming and assisting patients, managing appointments, handling inquiries, supporting the Contact Center as required, and coordinating with medical teams to provide seamless care. The ideal candidate has a strong customer service background, preferably in healthcare or hospitality, with excellent communication and organizational skills. Duties and Responsibilities: 1. Front Desk & Patient Reception Welcome, greet, and assist patients with a warm and professional approach. Manage patient check-ins and check-outs, ensuring a smooth and efficient experience. Provide essential information about the clinic’s services, policies, and procedures. 2. Appointment & Scheduling Management Coordinate patient appointments, ensuring optimal scheduling for doctors and specialists. Manage appointment confirmations, reminders, and follow-ups to minimize no-shows. Update and maintain accurate patient records in the electronic medical records (EMR) system. 3. Patient Experience & Support Serve as the primary contact for patient inquiries, concerns, and requests. Assist patients with insurance verification and billing inquiries. Provide clear guidance on clinic workflows, procedures, and digital health tools. 4. CRM Management & Contact Center Support Oversee CRM (Customer Relationship Management) system operations, ensuring accurate data entry and follow-ups. Support the Contact Center when required, ensuring efficient patient communication and inquiry handling. Help implement and enhance CRM workflows to improve patient engagement and satisfaction. 5. Administrative & Operational Support Maintain front-desk efficiency by managing daily administrative tasks. Ensure a tidy, organized, and welcoming reception area. Collaborate with medical and operations teams to optimize patient flow and minimize wait times. 6. Coordination & Communication Act as a liaison between patients, healthcare providers, and administrative teams. Ensure effective internal communication to support seamless patient care. Handle confidential patient information in compliance with data protection regulations. Understand, follow, and support all hospital infection control programs. Requirements Bachelor’s degree in Healthcare Administration, Business, Hospitality, or a related field is preferred. 2+ years of experience in a front-desk, patient affairs, or customer service role (preferably in healthcare or hospitality). Excellent communication and interpersonal skills, with a patient-first mindset. Strong organizational and multitasking abilities in a fast-paced environment. Proficiency in electronic medical records (EMR) systems, CRM software, and appointment scheduling tools. Fluency in English (Arabic is an advantage).

Negotiable Salary

Operations Support Executive633699224273951115

Workable

Operations Support Executive

Dubai - United Arab Emirates

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs. As an Operations Support Executive, you will be responsible for managing customer queries and complaints and providing product support and information to the clients. You will also process contracts and legal documents, making modifications on the client packages/order and escalate complaints across a number of communication channels. In this role, you will: Communicating with clients through various channels providing product and service information and resolving product and service problems. Resolve product or service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Processing contracts and legal documents. Keeping record of customer interactions, transactions, comments and complaints. Ensure customer satisfaction and provide professional customer support. Requirements A minimum of secondary education Preferably Undergraduate in business At least 1-2 years of experience in a Customer Support role Knowledge of ticketing systems and Customer support practices Excellent verbal and written communication skills Strong organization skills Problem-solving and multi-tasking skills Patient Flexible Enthusiastic Empathy/Compassion Benefits A fast paced, high performing team. Multicultural environment with over 60 different nationalities Competitive Tax-free Salary Comprehensive Health insurance Annual Air Ticket Allowance Employee discounts at multiple vendors across the emirates Rewards & Recognitions Learning & Development Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #UAEdubizzle

Negotiable Salary

Captain - for Award winning Restaurant633704257694751116

Workable

Captain - for Award winning Restaurant

Dubai - United Arab Emirates

Apt Resources is seeking a skilled and knowledgeable Restaurant Captain for their client's team for an award-winning Restaurant. As a Restaurant Captain, you will be responsible for overseeing the dining area and ensuring a high level of service is provided to our guests. In this role, you will coordinate and guide the waitstaff team, ensuring that they are knowledgeable about the menu and able to deliver exceptional service. You will also be responsible for handling guest queries and concerns, as well as handling any issues that may arise during service. To be successful in this role, you should have prior experience as a Restaurant Captain in a restaurant setting. You should have a strong understanding of dining etiquette, as well as excellent communication and leadership skills. If you are passionate about providing a memorable dining experience and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities Supervise and guide the waitstaff team to ensure smooth service Ensure that waitstaff are knowledgeable about the menu and can provide accurate descriptions and recommendations to guests Handle guest queries and concerns in a professional and timely manner Monitor the dining area and ensure cleanliness and organization Coordinate with the kitchen staff to ensure timely delivery of food Maintain a high level of customer service and guest satisfaction Train and mentor new waitstaff members Handle any issues that may arise during service, ensuring quick resolution Requirements Prior experience as a Restaurant Captain in a restaurant setting Excellent communication and leadership skills Customer service-oriented mindset Ability to handle high-pressure situations and multitask Strong attention to detail Fluency in English and additional languages is a plus Benefits AED 3000 to 3400 + 400 Food allowance + 250 to 450 (Service charge Avg) + 1200 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws

Negotiable Salary

Dutch Speaking Jobs In Bangkok, Thailand - Fully Paid Relocation633705825373451117

Workable

Dutch Speaking Jobs In Bangkok, Thailand - Fully Paid Relocation

Dubai - United Arab Emirates

Patrique Mercier Recruitment is excited to present an incredible opportunity for Dutch Speaking professionals looking to work in Bangkok, Thailand! This role offers a fully paid relocation package, allowing you to embark on a new adventure while joining a prestigious company. As a Dutch Speaking Consultant, you will engage with clients, provide exceptional service, and contribute to the success of a renowned luxury brand. If you are enthusiastic about delivering high-quality customer experiences and are ready for a change of scenery, we encourage you to apply! Responsibilities Provide outstanding customer service in Dutch to clients of a prestigious luxury brand. Effectively communicate brand stories and product information to enhance customer engagement. Manage client inquiries, process orders, and deliver comprehensive after-sales support. Handle customer complaints and concerns professionally and efficiently. Work collaboratively with the sales team to build strong customer relationships and promote brand loyalty. Stay updated on luxury market trends and new product offerings to provide valuable insights to customers. Requirements Fluency in Dutch and English; knowledge of additional languages is a plus. A valid EU passport. Experience in luxury retail or customer service is a significant advantage. Excellent communication and interpersonal skills focused on customer satisfaction. Able to thrive in a fast-paced, dynamic environment. Genuine enthusiasm for luxury brands and a solid understanding of the luxury retail landscape. Willingness to relocate and work flexible hours to meet business requirements. Benefits Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel )

Negotiable Salary

Guest Relations Manager633601021626891118

Workable

Guest Relations Manager

Dubai - United Arab Emirates

Reinventing Short-Term Renting At SmartStay, we’re redefining hospitality in Dubai with our exceptional approach to managing luxury holiday homes. Our mission is to create unforgettable guest experiences, ensuring seamless stays that result in glowing reviews and loyal returning guests. As we continue to grow, we are now looking for an Guest Relations Manager to support and drive our day-to-day operations, while ensuring consistently high guest satisfaction. The Role: Guest Relations Manager As Guest Relations Manager you will assist in the operations of our growing portfolio of luxury holiday homes. You will play an essential role in driving operational efficiency, managing apartment and client onboarding, housekeeping and maintenance processes, and ensuring that our luxury apartments are always ready for guests. Reporting to the Operations Manager, you will assist in managing daily workflows, guest interactions, apartment readiness, and service quality. This role requires a sharp operational mind and a hospitality-first approach. You will help ensure both the efficiency of internal teams and the 5-star satisfaction of our guests. Responsibilities: Act as the primary point of contact in the absence of the Operations Manager, ensuring seamless decision-making and operational continuity. Oversee and coordinate internal workflows related to guest relations, housekeeping, maintenance, inventory, procurement, and property readiness. Maintain and update Standard Operating Procedures (SOPs) for all operational departments. Participate in strategic planning sessions and support the execution of company-wide initiatives. Train, mentor, and schedule operational and support staff to ensure effective coverage and consistent performance. Foster a culture of proactive service, continuous improvement, and cross-departmental teamwork. Lead quality assurance initiatives including SOP compliance, internal audits, and operational reporting using tools like Monday.com and Breezeway. Conduct routine and random property inspections to ensure apartments meet SmartStay’s quality and readiness standards. Drive project-based initiatives such as process improvements, vendor assessments, and technology implementation. Assist in the onboarding of new apartments, ensuring timely launches with complete documentation and operational readiness. Collaborate with maintenance and housekeeping teams to manage both preventive and corrective tasks efficiently. Supervise guest check-ins and check-outs to ensure a smooth experience for guests. Resolve guest complaints or escalations in a timely and empathetic manner, ensuring service recovery and satisfaction. Ensure compliance with local regulations, including DTCM and Sakani guest registration processes. Monitor guest reviews, operational reports, and KPIs; identify trends and recommend improvements to the Operations Manager. Identify inefficiencies in daily operations and support the implementation of systems and solutions to enhance overall performance. Work closely with the team to ensure every guest experience exceeds expectations. Qualifications: 3-5 years of experience in a Guest Relations, Front Office, or Customer Service managerial role within a 5-star hotel or luxury holiday home in Dubai A valid UAE driving license is required. Proven leadership experience, with the ability to train, mentor, and manage a team to deliver high-quality guest experiences. Strong problem-solving and decision-making skills, with a proactive approach to guest concerns and service improvements. Excellent communication and interpersonal skills, with a guest-first mindset and the ability to build lasting relationships. Hands-on experience with guest management, escalations, and complaint resolution in a fast-paced hospitality environment. Proficiency in using property management tools such as HostAway, Breezeway, and guest registration platforms like Sakani and DTCM portals. Ability to multitask, prioritize, and work under pressure, ensuring seamless operations during peak periods. What We Offer: Competitive salary package. A leadership role with flexibility based on responsibilities rather than fixed working hours. A dynamic workplace culture that values innovation, efficiency, and collaboration. Healthcare insurance and employment visa. Job Type: Full-time Location: Dubai How to Apply: Applications are considered on a first-come basis. We look forward to discussing how you can contribute to our team and help us achieve new heights!

Negotiable Salary

Workable

Driver

Dubai - United Arab Emirates

Reinventing Short-Term Renting SmartStay is a holiday homes company that offers luxury furnished apartments in prime locations like Downtown Dubai. At SmartStay, we pride ourselves on delivering exceptional service and reliability to our clients. As we continue to grow, we are looking for a dedicated and responsible driver to join our team, who will play a crucial role in maintaining our commitment to excellence and guest satisfaction. The Role: Driver The primary responsibility of the driver is to ensure the safe and punctual transportation of our housekeeping team and/or goods to various apartments across Dubai. This role is crucial in maintaining our high standards, ensuring that all apartments are prepared and ready for guest check-ins every day. Responsibilities: Safely operate minivan and follow all traffic laws and regulations. Transport passengers/goods to designated locations in a timely manner. Maintain the vehicle in a clean and safe condition. Keep accurate records of trips, including mileage and fuel consumption. Conduct regular vehicle inspections and report any maintenance needs. Assist with loading and unloading goods, if applicable. Be presentable and professional when interacting with guests, especially during the delivery of goods or any guest-facing tasks. Qualifications: Valid driver’s license with a clean driving record. Type of license: Manual license for light vehicles (heavy vehicles is a plus). Minimum 2 years of professional driving experience required. Excellent navigation skills and knowledge of local roads. Strong communication and interpersonal skills. Ability to handle stressful situations calmly and effectively. What We Offer: Competitive salary package. A role that is based on responsibility rather than fixed working hours. A dynamic workplace culture that values innovation, efficiency, and collaboration. Healthcare insurance and employment visa (if needed). How to Apply: Applications are considered on a first-come basis. We look forward to discussing how you can contribute to our team and help us achieve new heights!

Negotiable Salary

Yacht Senior Stewardess633600668526111120

Workable

Yacht Senior Stewardess

Dubai - United Arab Emirates

AHS, a renowned real estate company, is seeking a skilled and experienced Yacht Senior Stewardess to join our team. As a Yacht Senior Stewardess, you will be responsible for providing exceptional service and ensuring the comfort and satisfaction of our esteemed guests onboard our luxury yachts. This is a dynamic and fast-paced role that requires a high level of professionalism, excellent organizational skills, and a passion for delivering extraordinary experiences. Responsibilities Supervise and train the stewardess team, ensuring a high standard of service and professionalism Coordinate and execute the daily interior operations of the yacht, including housekeeping, food and beverage service, and guest activities Manage inventory and ordering of supplies to ensure seamless operations Assist with the planning and execution of special events and guest activities Maintain exceptional cleanliness and presentation of all guest areas onboard Provide personalized service to guests, including serving meals and beverages, and attending to special requests and preferences Ensure compliance with relevant safety, security, and environmental regulations Requirements Proven experience as a Senior Stewardess on luxury yachts Excellent knowledge of yacht etiquette, service standards, and housekeeping practices Strong leadership and team management skills Exceptional attention to detail and organizational abilities Excellent communication and interpersonal skills Flexibility to work long hours and travel as required Proficiency in Microsoft Office and other relevant software Valid STCW certification and ENG1 medical certificate

Negotiable Salary

Russian Speaking GSA Recreation- for Luxurious Hotel633698112906251121

Workable

Russian Speaking GSA Recreation- for Luxurious Hotel

Dubai - United Arab Emirates

Apt Resources is looking for a dynamic and customer-oriented Russian-Speaking Guest Service Agent (GSA) for the Recreation department at a luxurious hotel. In this role, you will be responsible for ensuring that all guests enjoy a seamless and enjoyable recreational experience while attending to their needs and inquiries. Your excellent communication skills and strong commitment to service will play a key role in enhancing guest satisfaction. Responsibilities Welcome guests and provide them with information regarding the hotel's recreational facilities and services. Assist guests with reservations, inquiries about activities, and provide personalized recommendations for a memorable experience. Ensure proper handling of guest requests, concerns, and feedback in a timely and professional manner. Maintain a high level of cleanliness and order in all recreational areas. Collaborate with other departments to enhance guest services and resolve issues effectively. Assist in promoting recreational activities, programs, and memberships to drive engagement. Work closely with team members to develop a positive and engaging atmosphere for guests. Requirements Previous experience in a guest service role within a luxury hotel or resort environment is preferred. Fluent in Russian and English; proficiency in additional languages is a plus. Strong interpersonal and communication skills. Passion for hospitality and delivering outstanding guest experiences. Ability to multitask and work effectively in a fast-paced environment. Positive attitude with a willingness to go above and beyond for guests. Flexible schedule, including availability on weekends and holidays. Strong problem-solving skills and attention to detail. Must be in UAE. Benefits The salary is AED 2000, plus AED 500 service charge, accommodation, food, and other benefits as per UAE labour laws

Negotiable Salary

German Speaking Recruiter - No Experience Needed - Work Remote Worldwide633705807366411122

Workable

German Speaking Recruiter - No Experience Needed - Work Remote Worldwide

Dubai - United Arab Emirates

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a German Speaking Recruiter, where no prior experience is required! This fully remote position allows you to work from anywhere around the globe. In this role, you will be pivotal in connecting talented candidates with outstanding job opportunities while building a rewarding career in recruitment. If you are fluent in German, willing to learn, and enthusiastic about helping others, we encourage you to apply! Responsibilities Collaborate with hiring managers to comprehend their recruitment needs and job specifications. Source candidates through various platforms, including job boards, social media, and networking. Review resumes and conduct preliminary interviews to assess candidate qualifications. Organize and coordinate interview schedules between candidates and hiring teams. Maintain accurate records of candidate interactions and recruitment activities. Ensure a positive candidate experience throughout the hiring process. Requirements Fluency in German and English is mandatory; knowledge of additional languages is a bonus. No prior experience in recruitment is necessary; full training will be provided. Strong communication and interpersonal skills, with a desire to support candidates. Familiarity with online recruitment tools and platforms is advantageous. Self-motivated and capable of working independently in a remote environment. A passion for starting a career in recruitment and a commitment to connecting talent with opportunities. Benefits Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel ) And more....

Negotiable Salary

Workable

Captain - Restaurant

Dubai - United Arab Emirates

Welcome to Apt Resources, a renowned recruitment company that puts its clients and candidates first. We are currently seeking a friendly and professional Restaurant Captains to join the team of our client who run a group of award winning restaurants in Dubai, and help create a memorable dining experience for their guests. In this role, you will have the opportunity to showcase your leadership skills and contribute to the success of our restaurant. Responsibilities Create a warm and welcoming environment for guests Train, supervise and mentor Restaurant staff Manage inventory and order supplies when necessary Maintain a clean and organized Restaurant Monitor guest satisfaction and address any issues Ensure compliance with local health and safety regulations Conduct performance evaluations for restaurant staff Requirements Diploma in Hospitality Management or related At least 5 years of experience in the hospitality industry Experience in a leadership role In-depth knowledge of food and beverage service Excellent communication and interpersonal skills Ability to multitask and work well under pressure Strong problem-solving skills Flexibility to work weekends and holidays when necessary Benefits AED 3000 to 3400 + 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws

Negotiable Salary

Customer Service Representative - Emirati Talent633600883473931124

Workable

Customer Service Representative - Emirati Talent

Dubai - United Arab Emirates

KAIZEN Asset Management Services, a premier property management firm based in Dubai, is committed to excellence in service and client satisfaction. We are currently seeking a highly skilled and motivated Customer Service Representative, specifically targeting Emirati talent, to enhance our team's capability in providing outstanding customer support. This role will be instrumental in maintaining and improving the relationship between our company and our clients by providing exemplary service. The successful candidate will demonstrate professionalism, cultural knowledge, and a commitment to delivering the highest standards of customer service. Responsibilities Respond to customer inquiries promptly and professionally through various communication channels, including phone and email. Provide detailed information about our property management services, leasing options, and amenities. Address customer concerns and resolve issues effectively, ensuring a high level of customer satisfaction. Maintain accurate records of customer interactions and update the CRM system as needed. Collaborate with other departments to ensure customer requests are met in a timely manner. Provide feedback on customer interactions to improve service delivery and customer experience. Conduct follow-ups to ensure that customers are satisfied with the resolution of their inquiries. Assist in developing and implementing customer service initiatives to enhance overall customer engagement. Stay informed about industry trends and developments to better assist customers. Requirements Education & Nationality: Bachelor's degree in a relevant field. Must be an Emirati National with a Family Book. Experience: Customer service experience (real estate/property management preferred). Skills: Proficient in Arabic and English (written and spoken). Good with Microsoft Office (especially Excel) and CRM software. Strong organizational, problem-solving, and interpersonal skills. Qualities: Self-motivated team player interested in new technology. Able to work well in a fast-paced environment, anticipate issues, and offer solutions. Detail-oriented and professional. CAN JOIN IMMEDIATELY.

Negotiable Salary

Door Lady for Luxurious Hotel633705870251541125

Workable

Door Lady for Luxurious Hotel

Dubai - United Arab Emirates

Apt Resources is seeking a professional and friendly Door Lady to join their client's team at a luxurious Hotel. As a Door Lady, you will be responsible for warmly welcoming guests, providing assistance with luggage, opening doors, and ensuring a smooth and pleasant arrival and departure experience. Your role will also involve assisting with guest inquiries and coordinating with other hotel staff to meet guest needs. The ideal candidate will have a friendly and welcoming demeanor, possess excellent communication skills, and be able to provide exceptional customer service. Requirements Prior experience as a Door Lady or in a similar role Strong customer service skills Ability to lift and carry heavy luggage Friendly and welcoming personality Excellent communication and interpersonal skills Professional appearance and demeanor Benefits AED 2000 basic salary plus a service charge of AED 500 plus 500 allowance and all other benefits as per UAE labour laws.

Negotiable Salary

Captain - for upmarket casual dining restaurant - 1633600843279391126

Workable

Captain - for upmarket casual dining restaurant - 1

Dubai - United Arab Emirates

Apt Resources is on the lookout for an experienced Captain to join a leading upmarket casual dining restaurant. As a Captain, you will provide exceptional service and enhance the dining experience for our discerning guests. This role requires strong leadership skills, attention to detail, and a passion for hospitality. In this position, you will coordinate the front-of-house operations, manage a team of servers, and ensure that guests receive high-quality meals and attentive service. You will also play a crucial role in creating a warm and inviting atmosphere that reflects the restaurant's brand. Join us to be a part of an exciting dining experience where you can showcase your skills and help elevate our service standards! Responsibilities Warmly greet and seat guests upon arrival, ensuring a welcoming atmosphere Provide menu recommendations and answer guest inquiries regarding food and beverage selections Take and manage reservations and guest orders accurately and promptly Oversee and coordinate the flow of service, ensuring timely delivery of food and beverage Train and guide team members in service standards and procedures Maintain cleanliness and organization of the dining area, ensuring compliance with health and safety regulations Address guest feedback and resolve any issues or concerns with professionalism Support restaurant management in various operational tasks as needed Requirements Minimum of 2 years of experience as a Captain in a casual or fine dining restaurant Solid understanding of food and beverage service Exceptional customer service and communication skills Strong leadership abilities and team collaboration skills Ability to perform well under pressure in a fast-paced environment Proficiency in restaurant management software and POS systems Flexible schedule including evenings and weekends Benefits AED 3000 to 3400 + 400 Food allowance + 250 to 450 (Service charge Avg) + 1200 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws

Negotiable Salary

Dutch Speaking Recruiter - No Experience Needed - Work Remote Worldwide633705819485461127

Workable

Dutch Speaking Recruiter - No Experience Needed - Work Remote Worldwide

Dubai - United Arab Emirates

Patrique Mercier Recruitment is thrilled to invite applications for the position of Dutch Speaking Recruiter, with no experience required! This remote role gives you the flexibility to work from anywhere in the world while starting an exciting career in recruitment. You will be crucial in matching talented candidates with outstanding job opportunities. If you are fluent in Dutch, eager to learn, and passionate about helping others, this position is perfect for you! Responsibilities Collaborate with hiring managers to understand their specific recruitment needs and job descriptions. Source candidates using various methods, including social media and online job platforms. Review resumes and conduct initial interviews to evaluate candidate qualifications. Organize and schedule interviews between candidates and hiring teams. Keep detailed records of all candidate interactions and maintain recruitment databases. Ensure a positive candidate experience throughout the recruitment process. Requirements Fluency in Dutch and English is essential. No prior recruitment experience is necessary; full training will be provided. Strong communication and interpersonal skills; a passion for helping others is a must. Familiarity with online recruitment tools and systems is beneficial. Self-motivated and able to work independently in a remote environment. A desire to build a rewarding career in recruitment and to make a difference in candidates' lives. Benefits Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel ) And more....

Negotiable Salary

Customer Service Excellence Representative - UAE National only633705955475211128

Workable

Customer Service Excellence Representative - UAE National only

Dubai - United Arab Emirates

Job Summary: GluCare Integrated Diabetes Center is seeking a dedicated and customer-focused Customer Service Excellence Representative - UAE National only passionate about delivering excellent patient care and thriving in a dynamic healthcare setting, to join our team. The ideal candidate will serve as the first point of contact for patients, providing exceptional service through phone, email, and other communication channels. This role requires strong interpersonal skills, a patient-centered approach, and the ability to handle inquiries efficiently in a fast-paced healthcare environment. Key Responsibilities: Patient Communication: Respond promptly and professionally to patient inquiries via phone, email, and other channels. Provide accurate information about clinic services, appointments, and care protocols. Appointment Coordination: Schedule, reschedule, and confirm patient appointments in coordination with clinic operations. Proactively manage cancellations and follow-ups to optimize clinic schedules. Problem Resolution: Address and resolve patient concerns or escalate complex issues to the appropriate department. Ensure all interactions are logged and tracked in the clinic's CRM system for follow-up and reporting. Patient Experience: Uphold the highest standards of customer service, ensuring a seamless and positive experience for all patients. Solicit feedback from patients to identify areas for service improvement. Administrative Support: Maintain up-to-date records in the patient management system. Assist in generating and distributing patient-related communications, including reminders and follow-up notices. Requirements Key Competencies: UAE National with a Family Book - A MUST Exceptional communication and interpersonal skills. Ability to empathize with patients and resolve issues effectively. Strong organizational and time management abilities. Proficiency in CRM systems and basic IT skills. Fluent in English Qualifications: Bachelor’s degree Prior experience in customer service, preferably in a healthcare or call center environment Knowledge of healthcare processes and patient care is an advantage

Negotiable Salary

Senior Collection Agents633600758257951129

Workable

Senior Collection Agents

Dubai - United Arab Emirates

Apt Resources is seeking experienced and driven Senior Collection Agents to join our client's esteemed team. In this pivotal role, you will lead efforts to collect outstanding debts, manage customer accounts, and develop effective strategies to improve collections while maintaining excellent customer relationships. You will also play a key role in mentoring junior staff and shaping the success of the collections department. Responsibilities Conduct timely follow-ups with customers on overdue accounts through calls, emails, or correspondence. Negotiate payment plans and resolve payment disputes effectively. Review and analyze delinquent accounts and develop strategies for collection. Maintain accurate and detailed records of communications and transactions with clients. Collaborate with internal teams to address customer issues and ensure a seamless invoicing process. Train, mentor, and support junior collection agents in best practices and strategies for effective collections. Prepare weekly and monthly reports on collections performance and trends. Ensure compliance with company policies and legal regulations when executing collection strategies. Requirements Minimum of 3 to 5 years of experience in debt collection or accounts receivable. Strong negotiation skills, with a proven track record of achieving collection targets. Excellent communication and interpersonal skills. Solid understanding of debt collection laws and compliance regulations. Ability to lead and mentor junior team members. Strong analytical and problem-solving skills. Proficiency in collection software, CRM systems, and Microsoft Office applications. Strong organizational skills and attention to detail. Ability to work effectively in a fast-paced, results-oriented environment. Must be based in UAE. Benefits Salary: 7000 AED to 8000 AED (basic and allowances) – negotiable depending on experience Performance Incentive: From 3000 AED and more Work Hours: 9 AM to 6 PM with a 1 hour break ; 6 days a week Benefits as per the UAE Labor Law

Negotiable Salary