Senior CRM Consultant - Microsoft Dynamics 365

We are seeking an experienced and highly skilled Finacle Core Banking Finance Consultant/Developer with a strong background in both technical and functional domains. The ideal candidate will have a strong understanding of banking operations, accounting principles, and overall Finacle architecture, with the ability to bridge the gap between technical teams and finance users. Key Responsibilities: a.      Functional:   Demonstrate deep expertise in Finacle Core Banking Finance stream. Implement, configure, and maintain GL module settings, Chart of Accounts, posting rules, and automated entries. Work with stakeholders to gather and document business requirements, finalize deliverables, and conduct gap analysis. Participate in discovery sessions to understand existing business processes and recommend optimal configurations. Conduct user training sessions using hands-on methodology and develop relevant training materials. Support SIT/UAT and assist users with business handholding and process validation.   b.     Technical:   Good understanding of Finacle Product Architecture & Customization layers. Finacle customization flow understanding (New custom menu, Reports - MRT & Jasper, Batch job, Product menu customization, FI, EOD-BOD process and debugging) Strong experience with Oracle (SQL, PL/SQL, Stored Procedures, Triggers, Functions) related to Finacle application. Experience in Finacle scripting, Unix shell scripting and Report designing. Good understanding of Finacle Integrator and feasible enhancements will be added advantage Experience & Qualifications: Bachelor's degree in,  Information Technology, or related field. 5+ years of experience working with Finacle Core Banking – with at least 3 years in the General Ledger module. Strong understanding of double-entry accounting, financial reporting, and banking processes. Experience in techno-functional roles—capable of both functional analysis and basic technical tasks (queries, report development, scripting, etc.). Familiarity with Finacle scripting, APIs, COBOL (if applicable), SQL, and PL/SQL. Experience with GL mapping, reconciliation tools, and automated posting logic in Finacle. Exposure to end-of-day (EOD)/end-of-month (EOM) processes and accounting schedules. Excellent communication, stakeholder management, and problem-solving skills. Benefits Opportunity to work with a leading bank in the UAE Competitive compensation package Exposure to cutting-edge banking technologies and digital transformation initiatives Collaborative work environment with cross-functional teams Long-term project stability and career growth opportunities

Job Summary We are looking for a Senior Microsoft Dynamics 365 Billing Consultant to design, implement, and optimize billing and invoicing solutions using Microsoft Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE). The ideal candidate will have deep expertise in billing, invoicing, subscription management, and financial transactions within Dynamics 365. Key Responsibilities •⁠ ⁠Design, configure, and implement Microsoft Dynamics 365 Billing & Invoicing solutions. •⁠ ⁠Customize and optimize billing models, pricing structures, and payment processing in Dynamics 365 Finance & Operations (F&O) and Dynamics 365 Customer Engagement (CE). •⁠ ⁠Ensure seamless integration between CRM, ERP, financial systems, and payment gateways. •⁠ ⁠Develop automated workflows for billing cycles, recurring invoices, and financial reconciliation. •⁠ ⁠Support subscription-based, consumption-based, and contract-based billing models. •⁠ ⁠⁠Work closely with business teams to gather requirements and provide technical solutions for billing automation, tax calculations, and revenue recognition. •⁠ ⁠Ensure compliance with financial regulations, tax policies, and security standards. •⁠ ⁠Troubleshoot and resolve billing-related issues, performance bottlenecks, and data inconsistencies. •⁠ ⁠Assist in system upgrades, migrations, and custom reporting for financial analytics. •⁠ ⁠Provide guidance and mentorship to junior consultants and support teams. Requirements Qualifications & Skills •⁠ ⁠Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field. •⁠ ⁠5+ years of experience in Microsoft Dynamics 365 Finance & Operations (F&O) or Customer Engagement (CE) with a focus on billing and invoicing. •⁠ ⁠Strong knowledge of financial processes, accounts receivable, revenue recognition, and payment processing. •⁠ ⁠Expertise in Power Platform, Power Automate, and Dataverse for billing automation. •⁠ ⁠Proficiency in C#, JavaScript, .NET, and SQL Server for customizations and integrations. •⁠ ⁠Experience integrating Dynamics 365 with payment gateways, ERP, and third-party financial systems. •⁠ ⁠Understanding of REST/SOAP APIs, Azure Functions, and Logic Apps. •⁠ ⁠Familiarity with subscription-based business models and financial regulations (IFRS, GAAP, VAT, tax policies, etc.). •⁠ ⁠Strong problem-solving and analytical skills. •⁠ ⁠Microsoft Dynamics 365 certifications in Finance & Operations or Customer Engagement are a plus.

We're Hiring: Power BI Specialist / Data Analyst (AI-Driven Data Management Focus – Hybrid Work) Location: Dubai (Hybrid – Work from home & office) Job Type: Full-Time Are you passionate about transforming raw real estate data into actionable insights? Do you excel at leveraging Power BI, AI tools, and advanced analytics to uncover market trends, forecast challenges, and drive brokerage decisions in a dynamic environment? We’re seeking a Power BI Specialist / Data Analyst to manage and analyze data from Dubai's real estate market, including property listings, sales transactions, rental yields, investor behaviors, and market research from sources like Bayut and Property Finder. This role is crucial for interpreting data, identifying trends such as the 8-12% growth in prime residential segments and off-plan booms, and addressing challenges like potential supply surges (up to 210,000 units in 2025-2026) and price moderations, while embracing future trends in sustainable developments, PropTech integrations, and smart home analytics. Advanced Power BI expertise and AI-driven tools are essential for handling large datasets and providing predictive insights in this thriving yet volatile market. What You’ll Do: • Analyze large datasets from real estate sources (e.g., sales volumes, rental trends, investor surveys) to spot patterns like rising demand in luxury and affordable segments amid limited supply in 2025. • Clean, validate, and structure data using AI-powered tools for automation, error detection, and enrichment to ensure accuracy in forecasting challenges like delivery peaks and potential 5-10% price corrections. • Build advanced Power BI dashboards with AI features (e.g., anomaly detection, key influencers, natural language querying) for interactive reporting on market trends, such as off-plan investments and sustainable property growth. • Generate visual summaries, predictive trend analyses, and actionable recommendations using AI for scenario modeling (e.g., impacts of global interest rates on borrowing and market stability). • Collaborate with brokerage and strategy teams to align data needs with future PropTech trends, like AI valuations and smart city integrations. • Assist in quality checks, data integrity, and AI-automated workflows throughout the analysis process to support resilient decision-making in a market projected for stable returns through 2025. What We’re Looking For: • Proven experience as a Power BI Specialist or Data Analyst (preferably in real estate, PropTech, or market analytics environments). • Mastery of Power BI for AI-enhanced visualization, data modeling (DAX, Power Query), and integrations; advanced Excel skills are a must – pivot tables, nested formulas, data visualization, error tracing, VBA is a plus. • Expertise in AI-driven tools for data management, cleaning, and analysis, such as Azure AI for predictive modeling, Python/R in Power BI for custom ML, anomaly detection tools for market shifts, and PropTech-specific platforms (e.g., for valuation and trend tracking) to address Dubai's challenges like supply surges and interest rate impacts. • Strong analytical thinking, attention to detail, and knowledge of Dubai's real estate ecosystem, including current trends (e.g., strong Q2 2025 growth, luxury boom, affordable housing focus) and future challenges (e.g., 2026 delivery peaks, moderation in price growth). • Ability to work with large datasets, draw insights on investor trends (e.g., foreign demand from global sources), and forecast opportunities in sustainable and tech-integrated properties. • Comfortable working independently in a hybrid setup (home and office); experience with SPSS, Tableau, or GIS tools for location-based real estate analytics is a plus. What We Offer: • Flexible hybrid working model. • Exposure to diverse real estate projects in Dubai's booming market. • Opportunity to influence brokerage decisions with AI-driven, data-backed insights. • Collaborative and supportive team environment. • Room to grow within a dynamic, agile brokerage firm. Ready to apply? Send your CV and a brief note highlighting your Power BI and AI tool experience. Note: Only apply if you have advanced Power BI and Excel skills. Shortlisted candidates will sit for a skills assessment in Power BI and data analysis. or send What'sapp +971551045207 for google meet to fix an appointment for online interview.

As a GoLang Consultant, he will be responsible for designing, developing, and optimizing software applications using Go.   Responsibilities: Design, develop, and maintain software applications using Go programming language. Collaborate with cross-functional teams to define project requirements and deliver high-quality solutions. Write clean, efficient, and well-documented code that meets project requirements and industry best practices. Optimize application performance, scalability, and reliability through code refactoring, performance tuning, and system architecture design. Conduct code reviews, provide constructive feedback, and mentor junior developers to ensure code quality and consistency. Troubleshoot and debug software issues, identify root causes, and implement effective solutions in a timely manner. Stay up-to-date with the latest trends, technologies, and best practices in Go programming and software development. Participate in Agile development processes, including sprint planning, stand-up meetings, and retrospectives.     Requirements Bachelor's degree in Computer Science, Engineering, or a related field. Master's degree preferred. Proven experience as a software developer with a focus on Go programming language. Strong understanding of data structures, algorithms, and software design principles. Proficiency in GoLang, including concurrency, channels, and goroutines. Experience with web development frameworks such as Gin, Echo, or Buffalo. Familiarity with microservices architecture and containerization technologies (Docker, Kubernetes). Knowledge of cloud platforms (AWS, GCP, Azure) and experience with cloud-native development practices. Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Certifications in Go programming or relevant technologies are a plus.

Key Responsibilities • Infrastructure & Network Management Manage secure and scalable IT infrastructure (LAN/WAN, servers, firewalls). Implement high-availability systems for critical platforms. Attendance Systems + CCTV + Emirates ID readers / scanners • Cybersecurity & Compliance Ensure compliance with UAE Central Bank regulations and AML/KYC policies. Investigate and Respond to the Central Bank notices Conduct regular IT audits, vulnerability assessments, and penetration testing. Oversee data protection, access control, and incident response procedures. • Application & Vendor Oversight Administer and support both in-house and third-party applications, including Exchange House software and compliance systems. Collaborate with third-party vendors for procurement of new solutions, ensuring alignment with operational and regulatory needs. Liaise with application providers to define new requirements, address system bugs, and implement issue resolutions in a timely manner. Coordinate with telecommunications providers to manage and maintain internet connectivity and service reliability. • Disaster Recovery & Business Continuity Develop and periodically test disaster recovery and business continuity plans. Ensure minimal downtime during system failures or cyber incidents. • Innovation & Optimization Identify and implement new technologies to improve customer experience and operational efficiency. Support digital onboarding, mobile app development, and payment gateway integrations. • Team Leadership & Training Supervise IT staff, foster skill development, and encourage a culture of innovation. Deliver regular cybersecurity awareness programs for employees. Skills & Experience Type Requirements Experience 5+ years experience in Exchange House out of which 3+ years in IT management role within financial services preferably in Exchange House Education Bachelor’s in Information Technology, Computer Science, or related field Certifications CCNA certification CISSP, CISA preferred Technical Skills Implementing Security Projects such as NAC, PAM, IAM etc. Preparing Network Diagrams, Network administration of Cisco Firewalls, WIFI Access points. Hands-on experience with Exchange House applications such as SYMEX, CASMEX etc. is an advantage Analytical Skills Strong problem-solving and strategic planning ability Communication Skills Professional written and verbal English; Arabic is a plus Regulatory Considerations Must be familiar with UAE Central Bank Standards and Regulations

In this role you will serve as a key liaison between our customers and internal teams, ensuring seamless technical integration and support. You will build and maintain strong relationships with customers, helping them achieve their technical objectives while proactively addressing any challenges. In this role, you will oversee the end-to-end technical delivery process by collaborating closely with technical and product teams. Additionally, you will ensure providing the appropriate technical guidance during presales process. By fully owning the technical presales phase and delivering ongoing technical excellence, the TAM role ensures a seamless customer journey from presales to post-sales success. Fully own the technical presales phase, leading discovery sessions, product demonstrations, and solution alignment with potential customers.  Develop and maintain strong, long-lasting relationships with assigned customer accounts.  Act as the primary technical point of contact, addressing inquiries, escalations, and solution recommendations.  Align our solutions with the customer’s business objectives to ensure long-term success.  Develop an in-depth understanding of Mondia products, integrations, and functionalities to provide expert guidance.  Stay updated on industry trends, emerging technologies, and competitive landscapes.  Offer insights to clients and partners on how to best utilize new and existing product features to maximize value.  Identify and drive expansion opportunities within existing customer accounts.  Work closely with technical delivery and planning teams to execute the commercial roadmap.  Identify potential risks early and develop mitigation strategies to keep projects on track.  Monitor service performance and proactively address technical issues, working closely with internal teams to resolve them efficiently.  Track support requests to detect recurring issues and recommend product/service improvements.  Track SLAs and act as focal point of escalation for any SLA breach for post live tickets  Ensure clear and transparent communication with internal and external stakeholders regarding project status, updates, and potential roadblocks.  Provide clients with periodic performance reviews/reporting to track and monitor service performance.  Goven sign-off process before any service launch  Maintain comprehensive documentation of requirements, technical solutions, and best practices.  Identify and implement internal process improvements to enhance efficiency and service quality.  Analyse customer product usage and performance metrics to identify optimization opportunities.  Requirements Bachelor’s degree in a relevant field (e.g., Computer Science, information technology, Engineering).  Proven experience in technical account management, customer success, or technical operations.  Proven experience in managing external customers, matching the client’s business requirements with product capabilities. Deep understanding of alternative payment methods and mobile carrier billing space, with prior experience working on such products.  Full understanding of APIs with proven working experience in designing or Implementing APIs.  Solid technical knowledge for different database types, database design experience, complex query building.  Ability to work independently and as part of a cross-functional team.  Project management certificate Is a plus Capable of working with Figma and similar tools to create mockups when needed.