Senior Billing Consultant - Microsoft Dynamics 365

Job Summary We are looking for a Senior Microsoft Dynamics 365 CRM Consultant to design, implement, and optimize CRM solutions that enhance customer engagement and business processes. The ideal candidate will have deep expertise in Microsoft Dynamics 365 Customer Engagement (CE), strong problem-solving skills, and the ability to work with cross-functional teams. Key Responsibilities •⁠ ⁠Lead the design and development of Microsoft Dynamics 365 CRM solutions to meet business needs. •⁠ ⁠Configure and customize Dynamics 365 modules (Sales, Customer Service, Marketing, Field Service). •⁠ ⁠Develop and optimize workflows, plugins, Power Automate flows, and custom applications. •⁠ ⁠Integrate Dynamics 365 CRM with other enterprise systems, ERP, and third-party applications. •⁠ ⁠Work closely with stakeholders to gather business requirements and translate them into technical solutions. •⁠ ⁠Perform data migration, system upgrades, and performance optimization. •⁠ ⁠Ensure CRM solutions are compliant with security, data governance, and regulatory requirements. •⁠ ⁠Troubleshoot and resolve CRM-related technical issues and provide support for end-users. •⁠ ⁠Stay updated on Microsoft Dynamics 365 and Power Platform advancements. •⁠ ⁠Provide guidance and mentorship to junior team members. Requirements Qualifications & Skills •⁠ ⁠Bachelor’s degree in Computer Science, Information Technology, or related field. •⁠ ⁠5+ years of hands-on experience with Microsoft Dynamics 365 CRM (Customer Engagement). •⁠ ⁠Strong proficiency in Power Platform, Power Automate, Power Apps, and Dataverse. •⁠ ⁠Expertise in customizing forms, entities, business rules, workflows, and security roles. •⁠ ⁠Proficiency in C#, JavaScript, .NET, and SQL Server. •⁠ ⁠Experience with REST/SOAP APIs and integrating Dynamics 365 with other enterprise systems. •⁠ ⁠Knowledge of Azure services (Logic Apps, Functions, DevOps) is a plus. •⁠ ⁠Familiarity with Agile (Scrum, SAFe) methodologies. •⁠ ⁠Excellent problem-solving and communication skills. •⁠ ⁠Microsoft certifications in Dynamics 365 CRM or Power Platform are highly preferred.

We are looking for a Document Controller to prepare, manage and file documents for our projects. Responsibilities Copy, scan and store documents Check for accuracy and edit files, like contracts Review and update technical documents (e.g. manuals and workflows) Distribute project-related copies to internal teams File documents in physical and digital records Create templates for future use Retrieve files as requested by employees and clients Manage the flow of documentation within the organization. Send CV to WhatsApp : ,0504496707

As a GoLang Consultant, he will be responsible for designing, developing, and optimizing software applications using Go.   Responsibilities: Design, develop, and maintain software applications using Go programming language. Collaborate with cross-functional teams to define project requirements and deliver high-quality solutions. Write clean, efficient, and well-documented code that meets project requirements and industry best practices. Optimize application performance, scalability, and reliability through code refactoring, performance tuning, and system architecture design. Conduct code reviews, provide constructive feedback, and mentor junior developers to ensure code quality and consistency. Troubleshoot and debug software issues, identify root causes, and implement effective solutions in a timely manner. Stay up-to-date with the latest trends, technologies, and best practices in Go programming and software development. Participate in Agile development processes, including sprint planning, stand-up meetings, and retrospectives.     Requirements Bachelor's degree in Computer Science, Engineering, or a related field. Master's degree preferred. Proven experience as a software developer with a focus on Go programming language. Strong understanding of data structures, algorithms, and software design principles. Proficiency in GoLang, including concurrency, channels, and goroutines. Experience with web development frameworks such as Gin, Echo, or Buffalo. Familiarity with microservices architecture and containerization technologies (Docker, Kubernetes). Knowledge of cloud platforms (AWS, GCP, Azure) and experience with cloud-native development practices. Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Certifications in Go programming or relevant technologies are a plus.

*. IT Technical support person - Male. *. Minimum 2 Years Experience *. Good knowledge of Work station network configuration, Ms Outlook Configuration & Email Management, Windows 10 OS, Backup Software Management, Router configuration, Firewall Configuration. *. O365 Admin Mgmt, End point Threat Security App Mgmt and Windows server admin knowledge will be added advantage *. Fluent in English communication. *. Willingness to learn new technology and IT solution. ------------------------------------------------------------------------------------------------------ *. Working hours 9AM - 6PM or 8AM - 5PM [Monday to Saturday]. *. Salary Dhs.3000 + Work Transportation + Bonus + Other allowances. Job Type: Full-time

In this role you will serve as a key liaison between our customers and internal teams, ensuring seamless technical integration and support. You will build and maintain strong relationships with customers, helping them achieve their technical objectives while proactively addressing any challenges. In this role, you will oversee the end-to-end technical delivery process by collaborating closely with technical and product teams. Additionally, you will ensure providing the appropriate technical guidance during presales process. By fully owning the technical presales phase and delivering ongoing technical excellence, the TAM role ensures a seamless customer journey from presales to post-sales success. Fully own the technical presales phase, leading discovery sessions, product demonstrations, and solution alignment with potential customers.  Develop and maintain strong, long-lasting relationships with assigned customer accounts.  Act as the primary technical point of contact, addressing inquiries, escalations, and solution recommendations.  Align our solutions with the customer’s business objectives to ensure long-term success.  Develop an in-depth understanding of Mondia products, integrations, and functionalities to provide expert guidance.  Stay updated on industry trends, emerging technologies, and competitive landscapes.  Offer insights to clients and partners on how to best utilize new and existing product features to maximize value.  Identify and drive expansion opportunities within existing customer accounts.  Work closely with technical delivery and planning teams to execute the commercial roadmap.  Identify potential risks early and develop mitigation strategies to keep projects on track.  Monitor service performance and proactively address technical issues, working closely with internal teams to resolve them efficiently.  Track support requests to detect recurring issues and recommend product/service improvements.  Track SLAs and act as focal point of escalation for any SLA breach for post live tickets  Ensure clear and transparent communication with internal and external stakeholders regarding project status, updates, and potential roadblocks.  Provide clients with periodic performance reviews/reporting to track and monitor service performance.  Goven sign-off process before any service launch  Maintain comprehensive documentation of requirements, technical solutions, and best practices.  Identify and implement internal process improvements to enhance efficiency and service quality.  Analyse customer product usage and performance metrics to identify optimization opportunities.  Requirements Bachelor’s degree in a relevant field (e.g., Computer Science, information technology, Engineering).  Proven experience in technical account management, customer success, or technical operations.  Proven experience in managing external customers, matching the client’s business requirements with product capabilities. Deep understanding of alternative payment methods and mobile carrier billing space, with prior experience working on such products.  Full understanding of APIs with proven working experience in designing or Implementing APIs.  Solid technical knowledge for different database types, database design experience, complex query building.  Ability to work independently and as part of a cross-functional team.  Project management certificate Is a plus Capable of working with Figma and similar tools to create mockups when needed. 

We are looking for a skilled Typist/Data Entry Executive with experience in handling UAE government transactions and document clearance. The ideal candidate must be accurate, detail-oriented, and able to manage official paperwork efficiently.