Browse
···
Log in / Register

Senior CRM Consultant - Microsoft Dynamics 365

Negotiable Salary

SWATX

Dubai - United Arab Emirates

Favourites
Share

Description

Job Summary We are looking for a Senior Microsoft Dynamics 365 CRM Consultant to design, implement, and optimize CRM solutions that enhance customer engagement and business processes. The ideal candidate will have deep expertise in Microsoft Dynamics 365 Customer Engagement (CE), strong problem-solving skills, and the ability to work with cross-functional teams. Key Responsibilities •⁠ ⁠Lead the design and development of Microsoft Dynamics 365 CRM solutions to meet business needs. •⁠ ⁠Configure and customize Dynamics 365 modules (Sales, Customer Service, Marketing, Field Service). •⁠ ⁠Develop and optimize workflows, plugins, Power Automate flows, and custom applications. •⁠ ⁠Integrate Dynamics 365 CRM with other enterprise systems, ERP, and third-party applications. •⁠ ⁠Work closely with stakeholders to gather business requirements and translate them into technical solutions. •⁠ ⁠Perform data migration, system upgrades, and performance optimization. •⁠ ⁠Ensure CRM solutions are compliant with security, data governance, and regulatory requirements. •⁠ ⁠Troubleshoot and resolve CRM-related technical issues and provide support for end-users. •⁠ ⁠Stay updated on Microsoft Dynamics 365 and Power Platform advancements. •⁠ ⁠Provide guidance and mentorship to junior team members. Requirements Qualifications & Skills •⁠ ⁠Bachelor’s degree in Computer Science, Information Technology, or related field. •⁠ ⁠5+ years of hands-on experience with Microsoft Dynamics 365 CRM (Customer Engagement). •⁠ ⁠Strong proficiency in Power Platform, Power Automate, Power Apps, and Dataverse. •⁠ ⁠Expertise in customizing forms, entities, business rules, workflows, and security roles. •⁠ ⁠Proficiency in C#, JavaScript, .NET, and SQL Server. •⁠ ⁠Experience with REST/SOAP APIs and integrating Dynamics 365 with other enterprise systems. •⁠ ⁠Knowledge of Azure services (Logic Apps, Functions, DevOps) is a plus. •⁠ ⁠Familiarity with Agile (Scrum, SAFe) methodologies. •⁠ ⁠Excellent problem-solving and communication skills. •⁠ ⁠Microsoft certifications in Dynamics 365 CRM or Power Platform are highly preferred.


Location
Dubai - United Arab Emirates
Show Map

Workable
3,441listings

You may also like

Workable
Senior Billing Consultant - Microsoft Dynamics 365
Dubai - United Arab Emirates
Job Summary We are looking for a Senior Microsoft Dynamics 365 Billing Consultant to design, implement, and optimize billing and invoicing solutions using Microsoft Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE). The ideal candidate will have deep expertise in billing, invoicing, subscription management, and financial transactions within Dynamics 365. Key Responsibilities •⁠ ⁠Design, configure, and implement Microsoft Dynamics 365 Billing & Invoicing solutions. •⁠ ⁠Customize and optimize billing models, pricing structures, and payment processing in Dynamics 365 Finance & Operations (F&O) and Dynamics 365 Customer Engagement (CE). •⁠ ⁠Ensure seamless integration between CRM, ERP, financial systems, and payment gateways. •⁠ ⁠Develop automated workflows for billing cycles, recurring invoices, and financial reconciliation. •⁠ ⁠Support subscription-based, consumption-based, and contract-based billing models. •⁠ ⁠⁠Work closely with business teams to gather requirements and provide technical solutions for billing automation, tax calculations, and revenue recognition. •⁠ ⁠Ensure compliance with financial regulations, tax policies, and security standards. •⁠ ⁠Troubleshoot and resolve billing-related issues, performance bottlenecks, and data inconsistencies. •⁠ ⁠Assist in system upgrades, migrations, and custom reporting for financial analytics. •⁠ ⁠Provide guidance and mentorship to junior consultants and support teams. Requirements Qualifications & Skills •⁠ ⁠Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field. •⁠ ⁠5+ years of experience in Microsoft Dynamics 365 Finance & Operations (F&O) or Customer Engagement (CE) with a focus on billing and invoicing. •⁠ ⁠Strong knowledge of financial processes, accounts receivable, revenue recognition, and payment processing. •⁠ ⁠Expertise in Power Platform, Power Automate, and Dataverse for billing automation. •⁠ ⁠Proficiency in C#, JavaScript, .NET, and SQL Server for customizations and integrations. •⁠ ⁠Experience integrating Dynamics 365 with payment gateways, ERP, and third-party financial systems. •⁠ ⁠Understanding of REST/SOAP APIs, Azure Functions, and Logic Apps. •⁠ ⁠Familiarity with subscription-based business models and financial regulations (IFRS, GAAP, VAT, tax policies, etc.). •⁠ ⁠Strong problem-solving and analytical skills. •⁠ ⁠Microsoft Dynamics 365 certifications in Finance & Operations or Customer Engagement are a plus.
Negotiable Salary
Dubizzle
Technical Leader
The Pinnacle Bldg - دبي مارينا - دبي - United Arab Emirates
We are seeking a Technical Lead from 6 years of experience. Responsibility Lead the design and implementation of distributed backend services in Golang. Define and evolve system architecture for multi-region, highly available deployments across AWS and on-premise infrastructure. Deliver performant APIs and control systems for secure, large-scale connectivity and real-time workloads. Design for high Concurrent User (CCU) loads, focusing on throughput, latency reduction, and horizontal scalability. Leverage Redis for caching, distributed coordination, and Pub/Sub messaging. Use Kafka for scalable event streaming, log aggregation, and operational analytics. Conduct performance tuning, load testing, and fault injection to validate system resilience. Embed strong cryptographic and secure communication practices (key exchange, rotation, encryption in transit and at rest). Collaborate with security stakeholders to align with compliance standards (SOC2, ISO 27001, GDPR). Implement CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and GitOps workflows. Manage Kubernetes clusters (AWS EKS and on-prem) for containerized workloads, ensuring scalability and high availability. Drive observability with metrics, logs, and traces (Prometheus, Grafana, OpenTelemetry). Requirements Expertise in Golang, including concurrency, networking, and performance profiling. Strong understanding of WireGuard protocol and modern secure networking approaches. Advanced experience with Redis (caching, Pub/Sub, clustering, distributed locks). In-depth knowledge of Kafka (streaming pipelines, consumer group management, schema evolution). Proven experience with Kubernetes (EKS, on-premise clusters) and AWS cloud services (VPC, EC2, IAM, MSK, ElastiCache).
Negotiable Salary
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.