Customer Service

Touchworld Technology L.L.C is a leading provider of GPS tracking systems and telematics solutions, committed to delivering exceptional customer service and innovative solutions. We are seeking a talented Female Customer Service Executive to join our team and ensure excellent service delivery to our valued clients. Key Responsibilities: • Handle customer inquiries, complaints, and feedback promptly and professionally via phone, email, and chat. • Resolve customer issues and provide accurate information about products and services. • Maintain a high level of customer satisfaction by ensuring a positive and seamless experience. • Keep detailed records of customer interactions and update CRM systems regularly. • Coordinate with internal teams to ensure timely resolution of customer concerns. • Identify and escalate complex issues to the appropriate departments for resolution. • Proactively follow up with customers to ensure their issues are resolved to their satisfaction. Qualifications and Requirements: • Prior experience in customer service, client relations, or a related role (preferred). • Excellent communication skills in English, Hindi or Urdu. • Strong problem-solving and multitasking abilities. • Proficient in using CRM software, Microsoft Office Suite, and other customer support tools. • A positive attitude, patience, and the ability to remain calm under pressure. • Self-motivated and eager to learn about the company’s products and services. What We Offer: • Competitive salary with performance-based bonuses. • Comprehensive training to familiarize you with our products and services. • Opportunities for career growth within a supportive work environment. • A dynamic and inclusive workplace that values your contributions. Join us in creating outstanding experiences for our customers and shaping the future of customer service excellence.

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs We are looking for a proactive and organized Telesales Executive to support our automotive value-added services (VAS) sales operations. This role is key in enabling the field sales team by scheduling dealer meetings, generating new orders through consistent dealer engagement, and helping process key services such as car buyer documents for financing, insurance, and bank evaluations. In this role, you will: Call car dealerships to introduce our suite of value-added services (e.g., car inspection, insurance, finance, bank evaluations). Schedule face-to-face meetings for the field sales team with interested dealers. Maintain an accurate calendar of appointments and update the CRM system regularly. Conduct regular follow-up calls to existing dealer partners to generate repeat business and secure new VAS orders. Share updated product details, pricing, and promotions with dealers as needed. Ensure dealer satisfaction through professional communication and timely responses.\ Collect and process required documents from car buyers for insurance, finance, and bank evaluation services. Coordinate with internal processing teams to ensure timely and accurate delivery of services. Maintain accurate records of all dealer and buyer documentation submitted Requirements Bachelor’s Degree (preferred). Minimum 2 years of experience in auto loan sales, banking, or auto finance — preferably via telesales. Prior experience in high-volume inside sales or call centre environments. Experience in using CRM Software/Apps. Familiarity with the UAE automotive market and bank finance processes. Understanding of value-added services like insurance, warranty, and registration support. Excellent written and verbal communication skills in English, any other language is a plus preferably Arabic. Strong negotiation and closing skills; Ability to multitask, prioritise, and manage pipeline and time effectively & efficiently. Ability to work independently and meet targets under minimal supervision. Target-oriented and strong closer; Team player; Confident under pressure with aggressive follow-up and time management; Strong customer service attitude, work ethic, and a drive for success. Have a passion for helping others. Benefits A fast paced, high performing team. Multicultural environment with over 60 different nationalities Competitive Tax-free Salary Comprehensive Health Insurance Annual Air Ticket Allowance Employee discounts at multiple vendors across the emirates Rewards & Recognitions Learning & Development opportunities Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #UAEdubizzle

We are looking to hire an experienced or fresher, customer-oriented tele sales executive to utilize inbound and outbound telephone calls to achieve sales targets. The tele sales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints. To be successful as a tele sales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing tele sales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills. Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers’ purchase orders. Processing all customer purchases accordingly. Using sales scripts proffered by the company to drive sales and respond to customer rejections. Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. Company was built to provide an improved customer experience and high-quality Centers services. There are many Call Centers with professional call agents offering great solutions, however, WE try to find a company with your similar values, enthusiasm and a competitive for company, It's more than just business, It's about a relationship, with a Call Center network around the globe our commitment to clients is evident in everything we do. With our proactive team, entrepreneurial spirit, and personal communication, we are more than just a Call Center.

Apt Resources is looking for a dynamic and customer-oriented Russian-Speaking Guest Service Agent (GSA) for the Recreation department at a luxurious hotel. In this role, you will be responsible for ensuring that all guests enjoy a seamless and enjoyable recreational experience while attending to their needs and inquiries. Your excellent communication skills and strong commitment to service will play a key role in enhancing guest satisfaction. Responsibilities Welcome guests and provide them with information regarding the hotel's recreational facilities and services. Assist guests with reservations, inquiries about activities, and provide personalized recommendations for a memorable experience. Ensure proper handling of guest requests, concerns, and feedback in a timely and professional manner. Maintain a high level of cleanliness and order in all recreational areas. Collaborate with other departments to enhance guest services and resolve issues effectively. Assist in promoting recreational activities, programs, and memberships to drive engagement. Work closely with team members to develop a positive and engaging atmosphere for guests. Requirements Previous experience in a guest service role within a luxury hotel or resort environment is preferred. Fluent in Russian and English; proficiency in additional languages is a plus. Strong interpersonal and communication skills. Passion for hospitality and delivering outstanding guest experiences. Ability to multitask and work effectively in a fast-paced environment. Positive attitude with a willingness to go above and beyond for guests. Flexible schedule, including availability on weekends and holidays. Strong problem-solving skills and attention to detail. Must be in UAE. Benefits The salary is AED 2000, plus AED 500 service charge, accommodation, food, and other benefits as per UAE labour laws

We are looking to hire an experienced or fresher, customer-oriented tele sales executive to utilize inbound and outbound telephone calls to achieve sales targets. The tele sales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints. To be successful as a tele sales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing tele sales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills. Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers’ purchase orders. Processing all customer purchases accordingly. Using sales scripts proffered by the company to drive sales and respond to customer rejections. Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. The Company was built to provide an improved customer experience and high-quality Centers services. There are many Call Centers with professional call agents offering great solutions, however, WE try to find a company with your similar values, enthusiasm and a competitive, It's more than just business, It's about a relationship. Being in this business for over two decades with a Call Center network around the globe our commitment to clients is evident in everything we do. With our proactive team, entrepreneurial spirit, and personal communication, we are more than just a Call Center. Important note: WE OFFER BASIC SALARY AND HIGH COMMISSIONS AND INCENTIVES. Skills Excellent Communication Skills, Excellent Sales Skills, Confidence, Self-Motivation

Job Summary: We are seeking a proactive Tenant Experience Manager to oversee and enhance the day-to-day experience of tenants across our residential, commercial, or mixed-use properties. This role ensures high standards of hygiene, safety, and service quality, acting as the primary liaison between tenants, vendors, and internal teams to deliver a safe, compliant, and tenant-focused environment. Key Responsibilities: Serve as the main point of contact for tenant concerns and feedback Implement and maintain hygiene and cleanliness protocols across all common areas Supervise third-party service providers (cleaning, pest control, maintenance) Conduct regular property inspections to ensure quality and compliance Ensure adherence to health, safety, and environmental regulations Coordinate preventive maintenance with internal teams Promote sustainability initiatives (waste management, recycling, energy use) Maintain documentation and report on property conditions and service performance Support tenant engagement and community-building initiatives Requirements Degree or diploma in Property Management, Facilities Management, Hospitality, or a related field. Minimum 5 years of experience in tenant relations, facilities oversight, or property operations. Strong knowledge of health and safety standards and property regulations. Excellent interpersonal, communication, and conflict-resolution skills. Proven experience managing third-party service providers. Highly organized, with the ability to manage multiple tasks and priorities. A proactive, service-oriented mindset with a commitment to excellence. Benefits Opportunities for career development and advancement Competitive salary and benefits package A chance to positively impact tenant wellbeing and satisfaction