Customer service

Position: Social Media & Customer Engagement Specialist About the Role: We are seeking a dedicated and passionate team member to manage our social media presence and engage with our valued customers. This role is perfect for someone creative, detail-oriented, and committed to delivering excellent communication and visual content. Key Responsibilities: Manage and update our social media pages with engaging content. Respond promptly and professionally to customer inquiries and feedback. Capture high-quality photos and videos that align with our brand. Edit videos and photos for posting across different platforms. Collaborate with the team to plan and execute marketing campaigns. Qualifications & Skills: Proficiency in both Tagalog and English (required). Photography skills (basic to advanced). Video editing skills. Strong communication and customer service abilities. Ability to work independently and as part of a team. Commitment to giving your time, focus, and dedication to the role. What We’re Looking For: We value creativity, reliability, and a genuine passion for connecting with people online. If you are ready to bring fresh ideas, create engaging content, and represent our brand with professionalism, we’d love to meet you.

OnTime Group, located in Dubai, has been in operation for over 21 years, offering various services to simplify the lives of businesses and individuals in the UAE. They are pioneers in offering government services through the private sector, serving over 1 million clients annually. The company upholds values of expertise, speed of service delivery, international standards, and professionalism. Role Description The Digital Marketing Executive is responsible to handle the marketing & planning programs for social media platforms, advertisements, exhibitions, events, market research, customer surveys & corporate communications. Qualifications Conduct market research to determine market requirements for existing and future products. Organize and run all social media channels and event. Produce and distribute email newsletters on behalf of the full social media and event portfolio. Identify social media advertising and promotional trends and opportunities, monitoring their success and ROI. Track, monitor and create timely reports that include analysis and tracking across the social media and digital portfolio. Monitor competitor social media, websites and email newsletters and keep best practice updated and on file. Manage and coordinate all branding, advertising and promotional staff and activities with key focus on branding. Develop and implement an annual events plan. Organize corporate events and exhibitions. Develop promotional materials and advertising programs. Liaise with media and advertising partners and vendors. Oversee the creation of all promotional materials of the company. Perform other marketing-related functions which may be assigned from time to time. Experience Bachelor’s Degree in Marketing or Advertising Knowledge of Social Media trends, reports, analytics & marketing promotions 2-4 years in similar role Experience in handling concurrent multiple projects Knowledgeable in Computer application and operation Strong commercial awareness Excellent attention to details Excellent time management skills Exceptional communications skills Industry Government Relations Services

Job Description We are looking for an enthusiastic and goal-driven Telesales Executive to join our team. The candidate will be responsible for making outbound calls to potential customers, promoting our products/services, and closing sales. Requirements: Proven experience in telesales, telemarketing, or a similar role (preferred). Excellent communication and persuasive skills. Ability to handle rejections positively. Goal-oriented with a strong sales drive. Basic computer knowledge (MS Office, CRM software). Fluency in [English/Hindi/Kannda,Telegu – as per requirement]. Benefits: Attractive salary + incentives/commissions. Training and career development opportunities. Supportive and professional work environment. Benefits: Attractive salary + incentives/commissions. Training and career development opportunities. Supportive and professional work environment.

Ontime Group is looking for a dynamic and experienced Telesales Representative with a background in aesthetic clinics to join our vibrant sales team. In this position, you will leverage your industry expertise to connect with potential clients, promote our aesthetic services, and drive sales through exceptional customer engagement. Responsibilities: Conduct outbound telesales calls to potential clients seeking aesthetic services such as skin treatments, cosmetic procedures, and consultations. Use your knowledge of aesthetic services to articulate the benefits and answer client inquiries effectively. Build and maintain strong relationships with clients to ensure repeat business and referrals. Document client interactions and manage leads through our CRM system. Collaborate with marketing teams to optimize lead generation strategies and provide insights on customer preferences. Meet and exceed sales targets while maintaining high standards of service quality. Stay updated on trends in the aesthetic industry and associated products. Provide feedback to management on market conditions and client's needs. Requirements Proven experience as a Telesales Representative, preferably with aesthetic clinic experience. Strong understanding of aesthetic services and products. Exceptional communication, negotiation, and presentation skills. Ability to build rapport and trust with clients over the phone. Proficient in CRM software and standard office applications. Track record of achieving or exceeding sales goals. Self-motivated with a results-driven approach. Fluency in English; knowledge of additional languages is an advantage. Benefits Salary + Benefits

*Job Title:* Outbound Telesales Representative (Female) *Job Summary:* We are seeking a results-driven and customer-focused Outbound Telesales Representative to join our team in the automotive industry. As a Telesales Representative, you will be responsible for contacting potential customers who have expressed interest in selling their vehicles, and booking appointments for them to bring in their cars. *Key Responsibilities:* - Dial customer leads generated from Google inquiries - Contact customers, introduce yourself and our services, and book appointments for them to bring in their vehicles for sale - Follow up with customers to confirm appointments and answer any questions they may have - Meet or exceed monthly appointment booking targets - Document customer interactions and feedback *Requirements:* - High school diploma or equivalent required - Excellent communication and interpersonal skills - Ability to work in a fast-paced call center environment - Basic knowledge of automotive industry is a plus - Ability to work rotating shifts, including evenings and weekends *What We Offer:* - Competitive salary and incentives package - Opportunity to work in a dynamic and growing company - Professional development and training opportunities - Collaborative and supportive team environment *How to Apply:* If you are a motivated and customer-focused individual with excellent communication skills, please submit your resume and cover letter to

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs. As a Sales Executive - Inside Sales, you will play a pivotal role in maintaining strong relationships with customers while leveraging your sales expertise to upsell dubizzle car services. You will understand customer needs, offer tailored solutions, and consistently exceed sales targets mostly through telephonic interactions and field visits where required. In this role, you will: Drive the full sales cycle from prospecting to closing, ensuring a seamless customer experience. Effectively identify and qualify prospects using a variety of lead sources, including cold, warm, and hot leads. Consult with customers to understand their needs and recommend the best value-added services and packages. Present tailored proposals and maintain professional communication through emails and calls and text messaging. Build and maintain strong, long-lasting customer relationships. Ensure customers are offered the best deals by understanding their specific needs and preferences. Serve as a trusted advisor to clients, providing ongoing support and solutions. Consistently meet and exceed individual and team sales targets. Maintain detailed and accurate records of interactions, opportunities, and sales outcomes in CRM. Provide actionable feedback to sales management to enhance the sales cycle, improve offerings, and strengthen the company’s market presence. Stay updated on market trends, customer preferences, and competitors’ offerings. Act as a positive representative of the Dubizzle Cars brand, upholding the company’s reputation in all interactions. Conduct sales activities with the highest levels of professionalism and integrity. Requirements High school diploma or equivalent (Bachelor’s degree preferred). 4 to 5 years of proven experience in a similar inside sales or telesales role. Experience in selling used cars, car insurances, service/warranties, insurance and car financing is a plus. Proficient in CRM platforms Familiarity with the automotive market and value-added services (e.g., car insurance, warranties) Strong communication and persuasive skills with a knack for closing deals. Excellent negotiation and objection-handling skills to maximize sales outcomes. Highly organized with aggressive follow-up capabilities to meet deadlines and targets. Ability to manage and maintain high call volumes and closures. Benefits A fast paced, high performing team. Multicultural environment with over 60 different nationalities Competitive Tax-free Salary Comprehensive Health Insurance Annual Air Ticket Allowance Employee discounts at multiple vendors across the emirates Rewards & Recognitions Learning & Development Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #UAEdubizzle