Customer Chat Support

About Us We are a growing furniture e-commerce company dedicated to delivering stylish, high-quality products and exceptional customer experiences. As we expand, we are looking for a motivated and detail-oriented Customer Service Agent to join our team. ⸻ Role Overview The Customer Service Agent will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring every customer receives a smooth and positive shopping experience. The ideal candidate will be fluent in English, professional, and able to thrive in a fast-paced online retail environment. ⸻ Key Responsibilities • Respond promptly to customer inquiries via phone, email, live chat, and social media. • Provide accurate product information, order updates, and after-sales support. • Assist customers with returns, exchanges, and warranty claims. • Resolve complaints efficiently, escalating to management when necessary. • Coordinate with the warehouse and logistics teams to ensure smooth delivery and order fulfillment. • Maintain records of customer interactions, transactions, and feedback. • Identify opportunities to improve processes and enhance the overall customer experience. ⸻ Requirements • Fluent in English (spoken and written). • Previous experience in customer service, preferably in e-commerce or retail. • Excellent communication and problem-solving skills. • Strong attention to detail and ability to multitask. • Competent in using CRM systems, order management platforms, and Microsoft Office/Google Workspace. • Ability to remain calm and professional under pressure. • Flexible to work shifts, weekends, or holidays if required.

Welcome to Apt Resources, a renowned recruitment company that puts its clients and candidates first. We are currently seeking a friendly and professional Restaurant Captains to join the team of our client who run a group of award winning restaurants in Dubai, and help create a memorable dining experience for their guests. In this role, you will have the opportunity to showcase your leadership skills and contribute to the success of our restaurant. Responsibilities Create a warm and welcoming environment for guests Train, supervise and mentor Restaurant staff Manage inventory and order supplies when necessary Maintain a clean and organized Restaurant Monitor guest satisfaction and address any issues Ensure compliance with local health and safety regulations Conduct performance evaluations for restaurant staff Requirements Diploma in Hospitality Management or related At least 5 years of experience in the hospitality industry Experience in a leadership role In-depth knowledge of food and beverage service Excellent communication and interpersonal skills Ability to multitask and work well under pressure Strong problem-solving skills Flexibility to work weekends and holidays when necessary Benefits AED 3000 to 3400 + 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws

Job Description: We are looking for energetic and results-driven Telesales Executives to join our growing team in Dubai. The ideal candidate will have strong communication skills, a confident phone presence, and the drive to consistently achieve sales targets. Key Responsibilities: Make outbound calls to potential and existing customers. Present products and services clearly and persuasively. Meet and exceed daily, weekly, and monthly sales targets. Maintain accurate customer and sales records. Build and nurture customer relationships. Requirements: Proven telesales or call center experience (preferred). Excellent verbal communication and persuasion skills. Fluency in English; knowledge of Arabic/Hindi/Urdu is an advantage. Target-driven, self-motivated, and resilient. Ability to work under pressure in a fast-paced environment. Basic computer knowledge (CRM experience is a plus). What We Offer: Competitive salary + attractive commission structure. Bonuses and performance incentives. Full training and career development opportunities. A supportive and energetic team environment. How to Apply: Submit your CV through Dubizzle to be considered.

KAIZEN Asset Management Services, a premier property management firm based in Dubai, is committed to excellence in service and client satisfaction. We are currently seeking a highly skilled and motivated Customer Service Representative, specifically targeting Emirati talent, to enhance our team's capability in providing outstanding customer support. This role will be instrumental in maintaining and improving the relationship between our company and our clients by providing exemplary service. The successful candidate will demonstrate professionalism, cultural knowledge, and a commitment to delivering the highest standards of customer service. Responsibilities Respond to customer inquiries promptly and professionally through various communication channels, including phone and email. Provide detailed information about our property management services, leasing options, and amenities. Address customer concerns and resolve issues effectively, ensuring a high level of customer satisfaction. Maintain accurate records of customer interactions and update the CRM system as needed. Collaborate with other departments to ensure customer requests are met in a timely manner. Provide feedback on customer interactions to improve service delivery and customer experience. Conduct follow-ups to ensure that customers are satisfied with the resolution of their inquiries. Assist in developing and implementing customer service initiatives to enhance overall customer engagement. Stay informed about industry trends and developments to better assist customers. Requirements Education & Nationality: Bachelor's degree in a relevant field. Must be an Emirati National with a Family Book. Experience: Customer service experience (real estate/property management preferred). Skills: Proficient in Arabic and English (written and spoken). Good with Microsoft Office (especially Excel) and CRM software. Strong organizational, problem-solving, and interpersonal skills. Qualities: Self-motivated team player interested in new technology. Able to work well in a fast-paced environment, anticipate issues, and offer solutions. Detail-oriented and professional. CAN JOIN IMMEDIATELY.

Job Vacancy: Customer Care Executive Location: Dubai, UAE We are hiring Customer Care Executives to join our growing team. Responsibilities: Handle inbound & outbound calls, emails, and chats. Assist customers with inquiries, complaints, and product information. Maintain accurate records and ensure excellent customer service. Coordinate with internal departments for issue resolution. Requirements: High school/diploma or above. Strong communication skills in English (Arabic/Hindi/Urdu is a plus). Basic computer knowledge (MS Office, email, CRM tools). Freshers are welcome to apply. Willing to work in shifts. We Offer: Attractive salary + benefits as per UAE labour law. Accommodation, transportation, and visa provided by company. Training and career growth opportunities. Apply now by sending your CV via WhatsApp or Email

Apt Resources is on the lookout for an experienced Captain to join a leading upmarket casual dining restaurant. As a Captain, you will provide exceptional service and enhance the dining experience for our discerning guests. This role requires strong leadership skills, attention to detail, and a passion for hospitality. In this position, you will coordinate the front-of-house operations, manage a team of servers, and ensure that guests receive high-quality meals and attentive service. You will also play a crucial role in creating a warm and inviting atmosphere that reflects the restaurant's brand. Join us to be a part of an exciting dining experience where you can showcase your skills and help elevate our service standards! Responsibilities Warmly greet and seat guests upon arrival, ensuring a welcoming atmosphere Provide menu recommendations and answer guest inquiries regarding food and beverage selections Take and manage reservations and guest orders accurately and promptly Oversee and coordinate the flow of service, ensuring timely delivery of food and beverage Train and guide team members in service standards and procedures Maintain cleanliness and organization of the dining area, ensuring compliance with health and safety regulations Address guest feedback and resolve any issues or concerns with professionalism Support restaurant management in various operational tasks as needed Requirements Minimum of 2 years of experience as a Captain in a casual or fine dining restaurant Solid understanding of food and beverage service Exceptional customer service and communication skills Strong leadership abilities and team collaboration skills Ability to perform well under pressure in a fast-paced environment Proficiency in restaurant management software and POS systems Flexible schedule including evenings and weekends Benefits AED 3000 to 3400 + 400 Food allowance + 250 to 450 (Service charge Avg) + 1200 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws