Telesales executives

Description We are looking for a motivated and results-driven Telesales Specialist to join our sales team. In this role, you will be responsible for making outbound calls to potential and existing customers, promoting products or services, and closing sales. The ideal candidate has excellent communication skills, a persuasive attitude, and a passion for achieving sales targets. Key Responsibilities: Make outbound calls to prospective customers to generate leads and close sales Present and explain products or services in a clear and compelling manner Handle customer inquiries, objections, and follow-ups professionally Maintain and update customer database (CRM) with accurate information Meet or exceed daily/weekly/monthly sales targets Collaborate with the sales team to share feedback and strategies for improvement. Requirements: Proven experience in telesales, telemarketing, or a similar sales role Strong communication and negotiation skills Goal-oriented with a positive and energetic attitude Ability to handle rejections and remain resilient under pressure Familiarity with CRM software is a plus High school diploma or equivalent; a degree in business or related field is a plus Benefits: Competitive salary and commission structure. Opportunity to work in a fast-growing and dynamic environment. Professional development and growth opportunities working in multi-cultural team. Comprehensive benefits package.

The Specialty Waiter/Waitress provides exceptional service in a specialized dining environment, where the focus is on a particular cuisine, type of service, or guest experience. This role requires extensive knowledge of the menu, specialized dishes, beverages, and potentially the art of pairing wines or cocktails. A Specialty Waiter/Waitress must be well-versed in the finer details of the dining experience and be able to offer expert recommendations, handle special requests, and ensure a memorable experience for guests. Responsibilities Greet guests warmly and professionally, offering them a personalized dining experience based on the restaurant's specialty or theme (e.g., fine dining, molecular gastronomy, seafood, vegan cuisine, wine-focused menus, etc.). Engage with guests to understand their preferences and provide tailored menu recommendations, including specialty dishes, drinks, and wine or beverage pairings. Answer detailed questions about the menu, ingredients, preparation methods, dietary restrictions, and allergens with expertise. Provide a high level of service, ensuring guests feel valued and their dining experience is exceptional from start to finish. Ensure that guests are comfortable, checking on their satisfaction throughout their meal, and addressing any concerns promptly and professionally. Possess in-depth knowledge of the restaurant's specialized menu, including preparation methods, unique ingredients, and the story behind certain dishes or beverages. Be able to recommend wine, cocktail, or non-alcoholic drink pairings based on the menu items, or offer advice on specific dietary needs (e.g., gluten-free, vegan, low-sodium). Keep updated with any seasonal menu changes, new specialty dishes, or drinks, and communicate these to guests. Explain the preparation or presentation of unique dishes and beverages, sharing insights to enhance the dining experience. Take accurate orders from guests and enter them into the POS system with precision, ensuring the kitchen and bar are aware of any special requests or dietary restrictions. Serve food and beverages in a professional and efficient manner, maintaining attention to detail and ensuring the presentation aligns with the restaurant's standards. Coordinate with kitchen team to ensure that orders are prepared according to the guests' preferences and delivered in a timely manner. Monitor guest satisfaction throughout the meal, offering refills, additional menu items, or assistance as necessary. Upsell specialty items (e.g., premium wines, appetizers, desserts, or exclusive dishes) and suggest additional courses or beverages that complement the meal. Utilize knowledge of the restaurant's unique offerings to provide an upscale experience for guests, enhancing their overall enjoyment. Ensure the cleanliness and proper organization of the dining area, including resetting tables for the next guests, organizing utensils, glassware, and condiments. Provide guests with their bill at the end of the meal, explaining any charges related to specialty items or services. Handle payments accurately using cash, credit cards, or other forms of payment. Ensure the proper handling of tips in line with restaurant policies. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. Qualifications Proven experience as a waiter/waitress, with prior experience in a specialty restaurant or similar environment. Deep knowledge of the restaurant's specialized menu, including a detailed understanding of ingredients, preparation methods, or drink pairings. Strong communication and interpersonal skills, with the ability to engage and assist guests with confidence and professionalism. Ability to memorize and explain menu items in detail, providing guests with an educational and enriching dining experience. Ability to work efficiently in a fast-paced, high-pressure environment while maintaining attention to detail. Strong customer service skills and a passion for delivering high-quality experiences.

About Coin Factory  Coin Factory, headquartered in Switzerland, is a global leader in cryptocurrency and blockchain innovation, specializing in asset tokenization, decentralized finance, and gamification-as-a-service (GMaaS). Managing over $5B of digital assets, we empower startups, enterprises, and investors through tokens like MGC (Meta Games Coin), RZUSD, RealEstate, and products like CoinLoan, CoinMiner, and RankingGame. We’re seeking a Global Director of Customer Service to deliver world-class support and enhance customer experiences worldwide.  Role Overview  Reporting to Chief Product Officer, the Global Director of Customer Service will lead Coin Factory’s global customer service strategy, ensuring exceptional support for our diverse client base, including crypto enthusiasts, gamers, and institutional investors. You’ll build and manage a high-performing, multilingual service team to support our token portfolio and products, driving customer satisfaction and loyalty in a fast-paced crypto environment.  Requirements Responsibilities  Develop and execute a global customer service strategy to support users of Coin Factory’s tokens (e.g., MGC, RZUSD) and products like GMaaS and CoinLoan.  Build and lead a distributed, multilingual customer service team to provide 24/7 support via email, chat, and community platforms (e.g., Discord, Telegram).  Implement scalable support processes and tools (e.g., Zendesk, Intercom) to handle inquiries related to token transactions, gaming integrations, and DeFi services.  Collaborate with product and marketing teams to align support with user needs and brand messaging.  Analyze customer feedback and service metrics to drive continuous improvement in user experience.  Ensure compliance with global crypto regulations, including KYC/AML, in customer interactions.  Foster a customer-centric culture, training teams to handle complex blockchain and gaming-related queries.  Qualifications  7+ years of customer service leadership experience, with 2+ years in cryptocurrency, blockchain, or fintech.  Proven track record of building global support teams that achieve 90%+ customer satisfaction scores.  Expertise in customer service platforms (e.g., Zendesk, Salesforce Service Cloud) and community management tools (e.g., Discord).  Strong understanding of crypto markets, tokenomics, and blockchain gaming ecosystems (e.g., play-to-earn).  Experience managing multilingual teams in high-growth, tech-driven environments.  Exceptional leadership, communication, and problem-solving skills.  Bachelor’s degree in Business, Communications, or related field; advanced degree or relevant certifications preferred.  Benefits Why Join Us?  Competitive package (Base, bonuses, equity options).  Lead customer experience for a leading crypto and blockchain innovator.  Flexible remote work or join our dynamic team in Zug, Switzerland.  Collaborate with a global, passionate team revolutionizing finance and gaming.  Comprehensive benefits, including health coverage and professional development support.  How to Apply  Click "Apply Now" on LinkedIn and submit your resume, LinkedIn profile, and a cover letter detailing your experience in customer service leadership and passion for Coin Factory’s mission. We’re excited to meet leaders dedicated to delivering exceptional crypto support!  Coin Factory is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace. 

We are looking for a Customer Service Representative to join our team. The role involves assisting customers, resolving their inquiries, and ensuring a positive customer experience at all times. Key Responsibilities: Handle incoming calls, emails, and customer inquiries in a professional manner. Provide accurate information about products, services, and policies. Resolve customer complaints and issues promptly and efficiently. Maintain records of customer interactions and transactions. Coordinate with internal departments to ensure smooth service delivery. Follow up with customers to ensure satisfaction. Requirements: Previous experience in customer service or call center is an advantage. Excellent communication and problem-solving skills. Strong interpersonal skills with a customer-focused attitude. Ability to handle stressful situations calmly and professionally. Basic computer knowledge and typing skills. High school diploma or equivalent. Benefits: Competitive salary package. Company benefits as per UAE labor law. Growth and career development opportunities. Interested Applicants: Send your CV by WhatsApp: +971 544948954

We are seeking a talented and energetic Bartender to join our vibrant hospitality team in Dubai. If you have a flair for mixology, a passion for customer service, and the ability to create memorable guest experiences with every pour and conversation, we’d love to meet you. You'll be responsible for crafting beverages, engaging with guests, and keeping the bar atmosphere upbeat and welcoming. Key Responsibilities: • Assist in setting up the bar area, ensuring that all necessary equipment, glassware, liquor, and garnishes are stocked and properly arranged. • Provide excellent customer service by engaging with guests, taking orders, and preparing beverages quickly and efficiently. • Assist in training bar staff on proper service standards, drink preparation, and hygiene practices. • Mix drinks, cocktails and other bar beverages as ordered and in compliance with the standard drink recipes. • Arrange bottles and glasses to make attractive displays. • Managed bar inventory, restocked supplies, and ensured cleanliness of the bar area. • Follows health, safety and sanitation guidelines in the workplace and for all products. • To handle guest enquiries in a friendly, courteous, and efficient manner. • To be fully knowledgeable about all bar products, wine, and cocktail recipes. Requirements: • Candidate should be in the UAE. • Minimum 2 years of experience working as a bartender, ideally in Pub/Bar or Hospitality background. • Must have strong knowledge of mixology, bartending techniques, and drink presentation • Flexibility to work shifts, weekends, and holidays. • Good communication skills in English. • Preference will be given to those available immediately.

Job Summary: GluCare Integrated Diabetes Center is seeking a dedicated and customer-focused Customer Service Excellence Representative - UAE National only passionate about delivering excellent patient care and thriving in a dynamic healthcare setting, to join our team. The ideal candidate will serve as the first point of contact for patients, providing exceptional service through phone, email, and other communication channels. This role requires strong interpersonal skills, a patient-centered approach, and the ability to handle inquiries efficiently in a fast-paced healthcare environment. Key Responsibilities: Patient Communication: Respond promptly and professionally to patient inquiries via phone, email, and other channels. Provide accurate information about clinic services, appointments, and care protocols. Appointment Coordination: Schedule, reschedule, and confirm patient appointments in coordination with clinic operations. Proactively manage cancellations and follow-ups to optimize clinic schedules. Problem Resolution: Address and resolve patient concerns or escalate complex issues to the appropriate department. Ensure all interactions are logged and tracked in the clinic's CRM system for follow-up and reporting. Patient Experience: Uphold the highest standards of customer service, ensuring a seamless and positive experience for all patients. Solicit feedback from patients to identify areas for service improvement. Administrative Support: Maintain up-to-date records in the patient management system. Assist in generating and distributing patient-related communications, including reminders and follow-up notices. Requirements Key Competencies: UAE National with a Family Book - A MUST Exceptional communication and interpersonal skills. Ability to empathize with patients and resolve issues effectively. Strong organizational and time management abilities. Proficiency in CRM systems and basic IT skills. Fluent in English Qualifications: Bachelor’s degree Prior experience in customer service, preferably in a healthcare or call center environment Knowledge of healthcare processes and patient care is an advantage