Data Analyst - Intern

The Business Analyst II plays a key role in analyzing business needs and supporting product development through comprehensive documentation. The role involves gathering requirements, conducting gap analyses, and preparing clear, actionable documentation to support solution delivery. Key Responsibilities Conduct requirement-gathering sessions, interviews, and workshops. Analyze and document current and future business processes using BPMN. Create BRDs, FRDs, use cases, user stories, and acceptance criteria. Design wireframes, mockups, and user flows to visualize features. Define MVP scopes and break down epics into backlog items. Collaborate with developers to clarify business logic and constraints. Review test cases and support UAT, defect tracking, and validation. Manage requirement changes and maintain version control. Lead stakeholder walkthroughs and demos to confirm requirement fulfillment. Prepare SOPs, user manuals, and onboarding materials. Contribute to RFPs, RFQs, and bid evaluations. Ensure consistent communication with stakeholders and project teams. Participate in Agile ceremonies and support cross-functional alignment. May mentor junior analysts. Requirements Bachelor’s degree in a relevant field. Business Analysis certification (e.g., CCBA, BPMN); Scrum certification is a plus. 2–5 years in business analysis with exposure to Agile practices. Strong analytical, communication, and documentation skills. Proficiency in Jira, MS Office, Visio, and understanding of SDLC. Detail-oriented, adaptable, and team-focused. Fluent in English (written and spoken).

Key Responsibilities • Infrastructure & Network Management Manage secure and scalable IT infrastructure (LAN/WAN, servers, firewalls). Implement high-availability systems for critical platforms. Attendance Systems + CCTV + Emirates ID readers / scanners • Cybersecurity & Compliance Ensure compliance with UAE Central Bank regulations and AML/KYC policies. Investigate and Respond to the Central Bank notices Conduct regular IT audits, vulnerability assessments, and penetration testing. Oversee data protection, access control, and incident response procedures. • Application & Vendor Oversight Administer and support both in-house and third-party applications, including Exchange House software and compliance systems. Collaborate with third-party vendors for procurement of new solutions, ensuring alignment with operational and regulatory needs. Liaise with application providers to define new requirements, address system bugs, and implement issue resolutions in a timely manner. Coordinate with telecommunications providers to manage and maintain internet connectivity and service reliability. • Disaster Recovery & Business Continuity Develop and periodically test disaster recovery and business continuity plans. Ensure minimal downtime during system failures or cyber incidents. • Innovation & Optimization Identify and implement new technologies to improve customer experience and operational efficiency. Support digital onboarding, mobile app development, and payment gateway integrations. • Team Leadership & Training Supervise IT staff, foster skill development, and encourage a culture of innovation. Deliver regular cybersecurity awareness programs for employees. Skills & Experience Type Requirements Experience 5+ years experience in Exchange House out of which 3+ years in IT management role within financial services preferably in Exchange House Education Bachelor’s in Information Technology, Computer Science, or related field Certifications CCNA certification CISSP, CISA preferred Technical Skills Implementing Security Projects such as NAC, PAM, IAM etc. Preparing Network Diagrams, Network administration of Cisco Firewalls, WIFI Access points. Hands-on experience with Exchange House applications such as SYMEX, CASMEX etc. is an advantage Analytical Skills Strong problem-solving and strategic planning ability Communication Skills Professional written and verbal English; Arabic is a plus Regulatory Considerations Must be familiar with UAE Central Bank Standards and Regulations

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Data Analyst – Contractor   Can be based in Dubai or UK – remote   At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals, and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design, and technology together to arrive at solutions that set the bar higher for everyone.  We use these values to fuel superior results:  Lock arms  We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.  Show hustle  We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves, and find ways to execute the exceptional.  Embrace change  From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next.  Elevate empathy  We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.  Never settle  We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.    But enough about us. Let’s talk about you.  We’re looking for a Data Analyst who brings precision, curiosity, and a problem-solving mindset to every engagement. You’ll be instrumental in surfacing insights that fuel our digital experiences — and guide our clients toward smarter, data-backed decisions.  What you’ll be doing:  Gather, clean, and interpret large volumes of data across web, campaign, and product analytics  Develop dashboards and reports using Power BI, GA4, and Looker Studio  Work closely with stakeholders to identify performance trends and opportunities across digital platforms  Implement and manage Google Tag Manager (GTM) and DataLayer structures to ensure robust data collection  Collaborate with strategy, design, and tech teams to measure the effectiveness of digital experiences  Translate complex datasets into clear and actionable insights for internal and external stakeholders  Continuously improve tracking accuracy, analytics workflows, and campaign tagging processes  What you bring to the table:  2–4 years of experience in a data analyst or digital analytics role  Proficiency in Google Analytics (GA4), GTM, Power BI, and strong Excel/Sheets knowledge  Experience working with websites and CMS platforms, with an understanding of front-end code (HTML, CSS, JS) a plus  Hands-on experience building and managing GTM containers and custom DataLayers  Experience with ad tracking, media performance analysis, and optimization (DV360, Meta Ads, Google Ads)  Strong communication skills and the ability to explain complex findings in simple terms  Detail-oriented, curious, and comfortable managing multiple tasks in a fast-paced environment  Bonus: Familiarity with SQL, Python scripting for automation, or experience developing dashboards for marketing teams 

About the Role: - We are looking for a skilled Full-Stack Developer to design, develop, and maintain web applications using React.js on the frontend and .NET Core on the backend. - You will work with PostgreSQL for data storage, deploy applications on Azure AKS (Kubernetes), and build scalable microservices-based architectures. Key Responsibilities: - Develop and maintain scalable web applications using .NET Core and React.js. - Design, develop, and maintain microservices for modular and scalable backend systems. - Design and manage PostgreSQL databases, write efficient queries, and optimize performance. - Deploy and manage applications in Azure AKS. - Collaborate with cross-functional teams to define, design, and ship new features. - Troubleshoot, test, and maintain the core product software to ensure strong optimization and functionality. - Participate in code reviews and maintain best practices for code quality, security, and performance. Required Skills: - Strong experience with React.js for building responsive, user-friendly interfaces. - Proficient in .NET Core for building backend APIs and services. - Hands-on experience designing and implementing microservices architectures. - Experience with PostgreSQL or other relational databases. - Knowledge of Azure AKS and cloud-native deployment practices. - Familiarity with RESTful APIs, authentication, and authorization mechanisms. - Experience with CI/CD pipelines and automated testing. - Familiarity with containerization (Docker) and microservices orchestration. - Knowledge of Azure services beyond AKS (App Service, Blob Storage, Functions). - Familiarity with version control systems (Git) and agile development practices. Education & Experience: - Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience. - 4+ years of experience in full-stack development (React.js + .NET Core) preferred.

Job Requirements: 1. Maintenance of water and electricity equipment in dormitories and companies, and assistance with administrative chores. Requires basic knowledge of water and electricity equipment, air conditioners, refrigerators, and freezers; 2. Can speaker English 3. Have Dubai driving license. Welfare treatment; 1. Free transportation; 2. Annual leave allowance, airfare allowance; 3. Work visa; 4. Medical Insurance