Finance Agent - VAS C2C

Company Description FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, agility, and differentiation, FAB is committed to fostering growth. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.  Job Description The role will primarily focus on managing and growing portfolio revenue and income from both borrowing and non-borrowing customers under the Virtual Relationship Unit within the CMB segment. Additionally, the role emphasizes building and maintaining strong customer relationships, ensuring personalized service, and contributing to the overall profitability and long-term sustainability of the bank’s portfolio Financials Manage portfolio of 400-500 customers comprising of customers primarily non borrowing customers Achieve monthly& annual KPI objectives (Portfolio, Revenue, X-sell and Activations) Cross sell bank products (New accounts, Assets, Trade, FX and Bancassurance) to increase product penetration across customer portfolio. Refer and upgrade customers to other units within the CMB segment (POS, MBBF, TWC and cash Management related products) Ensure penetration in the market through focus on New to Bank referrals from existing customers. Focus on activation and management of dormant/inactive customers. Maintain Daily Sales Reports on business performance for review. Customers Serve as the primary point of contact for clients, providing timely support and expert advice to address their banking needs. Engage with clients regularly to update them on new products, services, and market opportunities. Maintain consistent and proactive communication to anticipate client needs and address concerns. Collaborate with internal teams to implement changes based on feedback, showcasing a commitment to client satisfaction. Identify opportunities to introduce clients to relevant banking products that align with their financial goals, thereby adding value and enhancing customer loyalty. Actively contribute to initiatives aimed at improving NPS, including quality of service, turnaround times, and problem resolution. Maintain accurate records of client interactions, preferences, and feedback to support personalized engagement and targeted solutions. Compliance Ensuring the remediation of all KYC expired cases Ensure clients comply with the bank’s policies and procedures related to AML, sanctions, and other regulatory guidelines. Monitor ongoing transactions and flag any suspicious or unusual activity for further investigation. Collaborate with the Compliance and Risk departments to ensure adherence to evolving regulatory requirements. Conduct customer due diligence (CDD) and enhanced due diligence (EDD) based on client risk profiles. Regularly update and review KYC information for both new and existing clients, ensuring all information is accurate and up to date. Learning & Growth: Participate in the assigned People Development and Learning & Development programes. Take accountability for own development by active enrolment and participation with close coordination with respective Unit Manager To ensure participation in assigned training, Learning & Development programes. Awareness to competition offerings and offer suggestions to line manager to improve product/ processes. Propose and recommend decisions as per the approved authorization matrix. Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks Qualifications Minimum Qualification Bachelor’s Degree in Business Administration, Finance, Banking or a related major field of study is preferred Minimum Experience 3 years’ relevant experience in the Corporate, Commercial or Business Banking in similar positions of managing customer base in the identified target segment Application Link: https://jobs.smartrecruiters.com/FirstAbuDhabiBank/744000075498896-virtual-relationship-officer-emiratized-role

The Partnership Officer will play a key role in expanding our business by cultivating and managing relationships with a diverse range of partners. This role requires a highly organized and motivated individual with excellent relationship management skills and the ability to manage multiple projects simultaneously. Responsibilities Create a systematic, process-driven approach for partner outreach and relationship management. Develop an on-boarding plan and certification program to the partners to be completed following the enablement and orientation sessions. Collaborate with internal teams to develop and implement joint marketing, sales, and support initiatives. Collaborate with senior management, Business Development teams, and Strategy Manager to align our internal goals with new and existing partner relationships in MENA. Represent ProgressSoft at industry events, conferences, and networking opportunities to promote brand awareness and build strategic relationships. Negotiate partnership agreements and contracts, ensuring terms are mutually beneficial and aligned with ProgressSoft´s objectives. Develop a “Partner Kit” and collaborate with the marketing team to ensure partners receive the appropriate materials including branding guidelines, product summaries and presentations as applicable. Work in liaison with the Business Development member handling the assigned territory to align on partnership agreement scopes, quotas, products covered, exclusivity, etc... Maintain an ongoing relationship with current partners and offer new ways to grow the partnership. Build and maintain strong relationships with key decision-makers at partner organizations. Collaborate cross-functionally with internal teams, including Business Development, Marketing, strategy, Product Development, and Operations, to support partnership initiatives and drive results. Identify and source partnership opportunities through inbound lead follow-up and outbound cold calls, emails, and client visits in MENA Proactively seek out new partnership opportunities that align with the company’s strategic goals, Business Development team’s needs, and potentially complimentary products. Analyze potential partnerships to assess strategic fit, value proposition, and potential ROI. Stay up to date on industry trends, competitor activities, and identify emerging technologies and partners. Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships. Analyze partnership performance, challenges, and opportunities to provide regular reports and insights to internal stakeholders. Requirements Possesses 3-5 years of experience in partnership management.  Experienced in the IT and banking industry best practices, with a strong understanding of emerging technologies and their impact on financial services.  Excellent knowledge of local MENA payments infrastructure & industry. Proven track record of successfully developing and managing partnerships. Ability to track and analyze partnership performance.  Ability to evolve in a complex environment. Ability to operate with complete independence and autonomy. Excellent communication, presentation, and interpersonal skills. Excellent negotiation and strategic thinking skills.  Proficiency in written and verbal communication in English is a must.

About Us Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Job Description KEY RESPONSIBILITY -Prepare detailed financial models and feasibility studies for BTS proposals and assist in cost estimation, budgeting, and evaluation of investment returns (IRR, ROI etc.). -Prepare and evaluate commercial proposals, lease structures, and investment returns for BTS projects. Assess CAPEX and OPEX impacts; -oversee cost benchmarking and coordinate with finance and business teams to structure financially sustainable BTS and other development projects & deals -To support in the technical assessment and coordination of BTS projects. This includes assisting in site due diligence and coordinating with internal design, engineering, and project management teams to ensure the proposed developments are technically feasible and aligned with client requirements. -Assist in negotiations on contracts, including lease terms, project scope, and timelines, while collaborating with legal, finance, and project teams to ensure contracts and financial structures are aligned with business goals and project feasibility. -Ensure effective coordination and communication among various internal and external stakeholders involved in the project lifecycle. This includes working closely with design, project management, legal, finance, and business development teams to facilitate seamless information flow and timely decision-making. -To prepare project trackers, status reports, meeting minutes, and presentation materials to keep all stakeholders informed. Strong interpersonal and organizational skills are essential, as the role requires balancing multiple tasks while maintaining clarity and alignment across functions. -To support the business development and sales functions by contributing to the end-to-end process of client engagement and deal structuring. This includes assisting in the preparation of customized BTS proposals and presentations tailored to client requirements. -Assist in managing the PMO function, including the implementation of best practices, processes, and frameworks to support project management activities. -Ensure the implementation of the key project management duties including overseeing the portfolio of existing projects as well as new projects, alignment of the projects with business goals, tracking the progress of the projects, monitoring deadlines for tasks, reviewing documentation for project creation, analyzing financial data and creating reports for the management and stakeholders. TECHNICAL COMPETENCIES Knowledge of industrial / logistics / real estate development, funding, and financing. Conceptualization skills and in-depth knowledge of presenting the concepts in plans and proposals. Build, understand and evaluate complex financial models to determine the accuracy of projections and potential value of a project. Project management skills. Commercial awareness of local and international real estate market and development trends. General understanding of legal process. Knowledge of free zone operations, and related industries / customers located in the free zone. FUNCTIONAL RELATIONSHIPS To interact with the following departments: Business Development Sales Group Planning & Project Management Asset & Property Management NIP Sales & Customer Service Corporate Legal & Company Secretariat Finance Application Link: https://ehpv.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/19433?location=United+Arab+Emirates&locationId=300000000273649&locationLevel=country&mode=location

About Us Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Job Description 1. Direct and develop the overall strategy of the lease and License function of the company and its alignment to the overall business strategies. And enhance the customer satisfaction with simplification of processes and rapid execution. 2. Perform as an approval authority in the lease and license transactions in order to ensure that they are processed in line with the relevant delegation of authority. And act on behalf of the Registrar of the Authority. 3. Maintains the financial performance of the business by continuously monitoring the resources allocation and achieving the approved budgeted targets. 4. Manages the effective achievement of departmental accountabilities through the achievement of its targets and objectives as per its alignment to the organization’s objectives; plans execution, reporting standards and lead/manage/execute the planning, development and implementation of overall plans and programs in accordance with the department strategy. 5. To mitigate company risk through due diligence, constant vigilant assessments, and audits of each Leasing & Licensing transactions. Ensures full governance and licensing compliance with the UAE Federal Law, company policy & procedure and industry standards. 6. Direct, motivate and develop the team to attain excellence in the performance of service delivery that impacts profitability to the organization. 7. Act as the top advisor/subject matter expert of the function in order to provide with solutions and recommendations for sound business decisions. 8. Handles the highest level (complexity) of cases and situations and ensures solution and settlement are achieved in the most possible achievement of a “win-win” situation. Application Link: https://ehpv.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/19330?location=United+Arab+Emirates&locationId=300000000273649&locationLevel=country&mode=location

Company Description Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting & dynamic industry. Job Description JOB PURPOSE: The job role forms key part of PB Credit by recommending new credit and extensions of credit facilities through analysis of financial documents and provides support to the UAE branches and DSF, key accountabilities include credit review of mortgage loans. KEY ACCOUNTABILITIES: Core responsibilities ▪ Develops Proposal Related to Credit Transactions and Risks based on Clients Financial information reviewed through related documents ▪ Evaluates Clients Credit Data and information and financial statement in order to determine the degree of risk associated with the account and facilitate the decision making process based on credit worthiness ▪ Ensure that the credit documentation is complete for the purpose of facilitating the application process and ensures approvals on the same are obtained from delegated authority. ▪ Manages the exception level (insufficient/deferred security documents, and exception reports) efficiently and within the specified standards and timelines. ▪ Ensure timely and accurate Productivity reports are maintained and forwarded on timely basis to reporting Manager. Policies, Systems, Processes, & Procedures ▪ Ensures to comply with audit requirements, internal and external reporting obligations in line with the policy guidelines, to ensure high standards of uniformity and consistency across FAB. Adherence to policies, processes and procedures of FAB along with Central Bank Regulations Self- Management Responsibilities ▪ Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year. ▪ Identifies training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended. ▪ Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role. ▪ Keeps abreast of professional developments, new techniques and current issues through related trainings. People ▪ Maintain professionalism and effective communication with colleagues within the Unit and all other Departments ▪ Adhere to your individual duties and responsibilities at all times Job Context: Specific Accountability ▪ Analyse client’s financial statements – Bank Statements & or / Audited Statements and review client’s credit history to meet bank’s lending standards. ▪ Ensure completeness and correctness of documentation in order to avoid fraud. ▪ Minimize risk by maintaining underwriting quality and ensure that proposed amount is in line with the Bank policy. ▪ Highlight credit risks / mitigants and ensure deviations are captured as per policy while recommending proposals for approval to the Line Manager. ▪ Ensure all system checks are performed correctly and reviewed as per process. ▪ Ensure information is correctly reflected in CAS before changing the stage to the next level for approval. ▪ Ensure to process applications within agreed timelines. ▪ Perform EV, CPV where applicable. ▪ Execute any other responsibilities entrusted by the Line Manager. Qualifications Minimum Qualification ▪ Bachelor’s degree in Business Administration, Management, Banking or any related discipline. Minimum Experience ▪ 3 years’ relevant experience, including 1 year in similar role Application Link: https://jobs.smartrecruiters.com/FirstAbuDhabiBank/744000071954526-specialist-credit-mortgages

Dear Applicant, We are hiring a finance and accounting professional. We seek candidates with strong experience in bookkeeping, financial finalization, and VAT and corporate tax regulations, who can demonstrate a proven track record. Ideal candidates will hold an M.Com degree, be CA Inter qualified, or have CMA, ACCA, MBA, or equivalent professional qualifications. Please highlight your relevant expertise and how your skills align with these requirements.