Freelance Luxury Brand Evaluators - UAE Nationals

CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for EMIRATI NATIONALS who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Job Description: We are seeking a motivated and detail-oriented Sales Associate to join our team. The ideal candidate will excel in managing store operations, maintaining customer relationships, and driving sales while ensuring a high level of service and store presentation. Key Responsibilities: Store Management: Clean and maintain store hygiene daily. Keep displays neat and organized to ensure a great shopping experience. Inventory and Pricing Management: Review inventory and price lists daily. Sell products according to the latest price list. Verify and send invoice details to the warehouse only after confirmation. Ensure customers check product quantity and quality upon delivery. Customer Relationship Maintenance: Contact customers daily to follow up on inquiries, recommend products, update samples, and collect feedback. Regularly update the customer list and ratings. Social Media Promotion: Post clear, appealing product and installation images daily on Instagram and Facebook to boost brand visibility. Transportation Service Coordination: Offer paid transportation services, communicate costs, confirm delivery details, and share transportation information with customers. Order Management: Confirm order details, collect deposits, and send orders to relevant departments. Track order progress to ensure timely delivery. After-Sales Service: Address after-sales requests patiently. Resolve issues related to product quality, transportation, or installation, and ensure customer satisfaction.

The Office Assistant plays a key role in maintaining five-star operational standards for Cloud Spaces and its clients. This role requires a proactive, detail-oriented professional who ensures seamless daily operations, delivers exceptional customer service, and contributes positively to the team culture. Key Responsibilities Daily Operations • Open boardrooms, meeting rooms, and studios by 8:15 am. • Monitor and manage room bookings via Essensys Operate system; prepare rooms with required setups and refreshments. • Ensure coffee stations and supplies are fully stocked and presented impeccably. • Maintain photocopier supplies and coordinate stationery orders when necessary. • Time-stamp and distribute incoming mail promptly; arrange outgoing postage and couriers. • Conduct daily floor walks with the Manager to identify and address maintenance needs. • Clear used cups/glasses from client desks daily and assist with client office setups. Client Support • Deliver outstanding customer service, anticipating and responding to client needs. • Handle client requests professionally, notifying the secretarial team as needed. • Maintain confidentiality and build a friendly, professional rapport with clients. • Assist in organizing Cloud Spaces and client events. Reception Support (as required) • Answer calls promptly and direct appropriately. • Greet visitors warmly and manage reception area presentation. • Organize security passes, office keys, and visitor follow-ups. • Record all leads and ensure client queries are handled efficiently. IT & Equipment Familiarity • Operate systems including Essensys / OPERATE, Cloud Spaces Online Portal/App, Cisco IP Phones & Call Manager, IMAGICLE. • Manage photocopiers, video conferencing tools, and AV equipment per Cloud Spaces guidelines. Team Contribution • Liaise with Maintenance and Cleaning teams to maintain floor standards. • Inform the Manager promptly of conflicts or uncompleted tasks. • Maintain a professional appearance and positive energy at all times. Growth Path • Performance-based growth opportunities aligned with individual strengths and contributions. Requirements: • Attitude: Positive, enthusiastic, confident, honest, sincere, approachable, with a great smile. • Communication Skills: Clear and articulate speaker; courteous; diligent in follow-up communication. • Customer Service Orientation: Proactive in assisting clients, attentive listener, and genuinely interested in helping. • Problem-Solving Ability: Logical thinker who provides practical solutions. • Attention to Detail: Meticulous in maintaining five-star standards. • Flexibility: Comfortable adapting to varying client needs and dynamic daily tasks. • Cultural Fit: Brings positive energy, adds value, and contributes to a supportive team environment. Technical Skills • Familiarity with Essensys Operate system, Cisco IP Phones, and general office equipment. • Ability to quickly learn and use company-specific systems and manuals. Work Ethics • Professional, honest, discreet, and dependable. • Takes ownership of tasks and signs work with excellence. • Respects confidentiality and maintains professional boundaries. Personal Presentation • Well-groomed, professional attire suited to a premium workspace environment. • Friendly, approachable demeanor; a team player who supports colleagues.

Objective of the Role: The Receptionist & Guest Relations role serves as the front face of Cloud Spaces and its clients’ businesses. The role is central to delivering state-of-the-art services, managing client interactions, handling reception duties, and supporting client operations with professionalism, positivity, and efficiency. Key Responsibilities: Client & Guest Interaction: • Greet all clients and visitors according to Cloud Spaces standards. • Ensure everyone entering the reception area is welcomed professionally and with a smile. • Provide excellent customer service, proactively offering assistance to clients. • Educate clients on Cloud System functionalities and other business services. • Provide local/tourist information to clients and guests (restaurants, hotels, events). Reception & Administrative Duties: • Manage incoming calls professionally (all calls answered within 4 rings). • Direct sales calls to the Manager promptly (within 30 seconds). • Register all walk-in leads and ensure adequate marketing material is available. • Monitor boardrooms, meeting rooms, video conferencing, and office bookings. • Manage incoming and outgoing couriers, deliveries, and mail with proper documentation and notifications. • Maintain the reception and secretarial areas in a tidy and presentable state. • Liaise with 3rd parties for maintenance (air conditioning, lighting, cleaning). • Organize travel, hotel, and leisure bookings for clients. New Client Onboarding: • Allocate phone numbers and set up communication systems for new clients. • Record welcome messages, voicemails, and ensure all systems are operational before client arrival. • Learn and understand each client’s business to provide tailored reception support. IT & Equipment Management: • Operate and manage IP Phones, video conferencing, interactive screens, photocopiers, printers, and other office equipment. • Update reception screens and communication setups as required. • Utilize internal systems: Essensys / OPERATE, Cloud Spaces Online Portal/App, Cisco IP Phones, IMAGICLE. Team & Reporting: • Communicate regularly with the Manager about workload, achievements, and client updates. • Participate in team meetings, networking events, and internal training. • Support team members and contribute positively to the work environment. Key Performance Indicators (KPI): • Achieve proficiency in all systems, tools, and equipment within 3 months. • Meet minimum Junior Secretarial skills and support services chargeable potential. • Add value to Cloud Spaces and its clients by providing exceptional service and support. Requirements: • Prior experience in reception, guest relations, or customer service roles is preferred. • Experience with office administration and client-facing roles. • Familiarity with IT and communication systems (IP phones, video conferencing, booking systems). Skills & Attributes: • Attitude: Positive, confident, enthusiastic, friendly, honest, and approachable. • Communication: - Articulate, courteous, and professional. - Excellent spoken and written English; Arabic is an asset. - Ability to follow up and keep stakeholders informed. • Customer Service Focus: - Proactive, solution-oriented, and client-focused. - Capable of building rapport while maintaining professional boundaries. • Work Ethic & Professionalism: - Punctual, reliable, and not a “clock watcher.” - Works well under pressure and remains calm in dynamic environments. • Attention to Detail: - High level of awareness and ability to anticipate client needs. - Maintains organized records and ensures accuracy in tasks. • Flexibility & Culture Fit: - Adaptable to varying client needs and daily tasks. - Energetic, collaborative, and committed to adding value to the team. • Technical Proficiency: - Comfortable with office IT equipment, communication systems, and software tools. Personal Attributes: • Professional grooming and presentation aligned with Cloud Spaces’ brand standards. • Strong integrity and respect for confidentiality. • Willingness to learn, ask questions, and contribute to team success. • A positive attitude with a genuine smile and passion for helping clients.

Job Title: Full-Time Chef / Cook Location: Ras Al Khaimah, United Arab Emirates Schedule: • Full-time position • 1 day off per week • Stay-in or live-out (to be discussed) Benefits: • Competitive salary (based on experience and skills) • Free food and accommodation if stay-in • Basic medical insurance provided • 1 return flight ticket home after 1 year of service Job Responsibilities: • Prepare and cook daily meals according to the family’s preferences • Plan menus and maintain variety in healthy, balanced meals • Handle grocery shopping and ensure all ingredients are stocked and fresh • Keep the kitchen clean, hygienic, and well-organized at all times • Properly store food items and manage inventory to avoid waste • Maintain kitchen appliances and utensils in good condition • Assist with serving food when needed • Be proactive in suggesting new dishes and improving kitchen organization Requirements: • Male or Female • Must speak and understand English • Previous experience as a cook or chef in a private household or hospitality setting • Knowledge of different cuisines preferred • Honest, reliable, and detail-oriented • Clean and organized working style • Able to manage kitchen and groceries independently

Job Title: Personal Driver / Family Driver Location: Ras Al Khaimah, United Arab Emirates Schedule: • Full-time position • 1 day off per week • Stay-in or live-out (to be discussed) Benefits: • Competitive salary (based on experience) • Car provided for work use • Free accommodation and food if stay-in • Basic medical insurance • 1 return flight ticket home after 1 year of service (if applicable) Job Responsibilities: • Safely drive employer and family members to destinations within the UAE • Maintain cleanliness and good condition of the vehicle at all times • Monitor and handle basic car maintenance (oil, tire pressure, fuel, servicing, etc.) • Ensure vehicle registration, insurance, and servicing are always up to date • Run errands or assist with daily tasks when needed • Be punctual, professional, and proactive in planning routes and schedules Requirements: • Male • Must hold a valid UAE driver’s license • Minimum 3 years of driving experience in the UAE • Familiar with routes in Ras Al Khaimah, Dubai, and other Emirates • Must speak and understand English • Honest, reliable, and well-presented • Knows basic car maintenance and care • Proactive and responsible attitude