Description

We are looking for a male candidate who having experience in B to B debt collection, recovery. Responsibilities Contact Debtors via phone and email to collect outstanding debts, plan, strategy and coordinate with different departments, if required, to collect debts. Oversee skip tracing activities to locate defaulters who have defaulted their payment Negotiate / take payment plans and repayment schedules with Debtors. Resolve disputes or conflicts related to payments and resolve issues in this regard, if any. Maintain accurate records of Debtors interactions and transactions Provide regular reports on collection activities and outstanding debts to the clients and management Visit clients to collect outstanding payments after fixing meetings. Ensure compliance with company policies and regulations and strict compliance of local regulations. Identify and flag problematic accounts needing further action Update to client on regular basis on their query and on developments Skills Clear communication and interpersonal Negotiation and persuasion Problem-solving and conflict resolution Knowledge of lead debt collection laws and regulations, preferable To use collection software and CRM systems