Description
Summary:
Seeking an engineer to support client's Red Hat OpenShift Container Platform adoption, improvement, and operation, providing expertise, troubleshooting, and knowledge transfer.
Highlights:
1. Support Red Hat OpenShift Container Platform operations
2. Perform administration, patching, and security updates
3. Provide expert knowledge transfer and documentation
SWATX is seeking an engineer to support the client environment, facilitating the client's adoption, ongoing improvement, and operation of the Red Hat OpenShift Container Platform (OCP) for a duration of six (6) months, extendable up to one (1) year.
Resident engineer responsibilities:
One engineer will work on the client environment
Level 1 support for troubleshooting and fixing issues
On 8x5 mode during official working hours for 5 days/week
Perform daily operation and administration tasks
Perform configuration changes
Apply patches and security updates
Perform periodical Health Checks
Support in backup and restore
Deliver knowledge transfer session (monthly.
Provide clear documentations to enable and educate Client team on Red Hat products and technologies
Overall Task list
Daily operation and administration tasks
Configuration changes
Apply patches and security updates
Perform periodical Health Checks
Proactively identify and fix the issues
Participate in fixing security and vulnerability issues
Participate in Red Hat products upgrades
Participate in Red Hat environment expansion
Deliver Knowledge transfer sessions
Communicate with Red Hat Global Support Services (GSS) and support in managing tickets
Has access to delivery teams in different regions, Engineering BU, Subject matter experts and global support
Help in Disaster Recovery drill tests
Detailed Task List
OpenShift Container Platform
Red Hat will provide engineers to support client with the configuration of OpenShift Container Platform, including:
Providing advice, general knowledge transfer and configuration of Red Hat OpenShift
Acting as the primary RedHat subject matter expert and point of contact for communication, accountability and escalation paths with the customer team.
Support with day-2 operations, re-configuration, and planning customer’s Red Hat OpenShift operating environment,
Support with providing Red Hat OpenShift performance tuning and optimization.
Support with performing system diagnosis and resolution of customer Red Hat OpenShift related issues.
Support with upgrades and patches installation
Support with on-boarding of tenants on openshift clusters
Support with the deployment of additional nodes
The engineer will support also in the following areas:
Patching
update of operating systems on OpenShift nodes
Update of OpenShift Container Platform components
Monitoring
Perform cluster capacity analysis
Cluster certificate expirations
Access and consume Prometheus
Analyze pod logs
Node Management
Maintaining nodes list
Adding nodes
Deleting nodes
Managing node labels
Draining/evacuating nodes
Projects
Modifying default project template
Setting node selectors
Pods
Listing, and inspecting pods
Setting Pod Disruption Budgets (PDB)
Configuring Critical Pods
Networking
Setting network policies
Configure External IPs
Configure host ports
Troubleshoot throughput issues
Quotas
Creating, viewing and removing quotas
Configure quota synchronization period
Pod scheduling
Configure default scheduling policies
Review Affinity and Anti-Affinity rules
Configure eviction policies
RBAC
Creating, viewing and modifying users
Managing user and group labels
Configure and manage service accounts
Image Management
Image policies
Image signing
Image promotion
Pruning images
Backing up / Restoring
Backing up Master Nodes
Backing up Etcd
Restoring a cluster
Managing Security Context Constraints (SCC)
List, examine, create and delete SCCs
Update existing SCCs
Grant access to the privileged SCC
Add an SCC to a user, group or project
Garbage collection
Configure limits for garbage collection of dead containers
Configure limits for image garbage collection
Manage Certificates
Monitor OpenShift certificate authority
Manage master, worker, registry and router certificates
Manage route certificates
Deploy custom certificates
Support With planning new containerization platform features and introduce them to other departments