Browse
···
Log in / Register

Customer Service Representative

AED 4,000-5,999/month

Confidential

57MW+J5 - Dubai Design District - Dubai - United Arab Emirates

Favourites
Share

Description

We are seeking a skilled and friendly Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers, resolving issues, and ensuring a smooth and professional customer experience. Key Responsibilities: Respond promptly to customer inquiries through phone calls, emails, live chat, and in-person interactions. Provide accurate information about products, services, and company policies. Handle and resolve customer complaints in a calm and professional manner. Maintain detailed records of customer interactions, feedback, and transactions. Assist in processing orders, forms, applications, and requests. Follow up with customers to ensure satisfaction and build long-term relationships. Coordinate with other departments to address customer needs efficiently. Meet performance targets and maintain high customer service standards. Requirements: High school diploma or equivalent (Bachelor’s degree preferred). Strong communication and interpersonal skills. Proficiency in using computers, Microsoft Office, and basic CRM systems. Ability to multi-task, prioritize, and manage time effectively. Positive attitude and problem-solving skills. Previous customer service experience will be an advantage. Benefits: Competitive salary and allowances Supportive work environment Career growth opportunities Interested applicants, please send your CV via WhatsApp: +971 525836622

Source:  dubizzle View Original Post

Location
57MW+J5 - Dubai Design District - Dubai - United Arab Emirates
Show Map

dubizzle

You may also like

Dubizzle
Call Centre Customer Service Agent
30 Street 7c - Al Quoz - Dubai - United Arab Emirates
About Us We are a growing furniture e-commerce company dedicated to delivering stylish, high-quality products and exceptional customer experiences. As we expand, we are looking for a motivated and detail-oriented Customer Service Agent to join our team. ⸻ Role Overview The Customer Service Agent will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring every customer receives a smooth and positive shopping experience. The ideal candidate will be fluent in English, professional, and able to thrive in a fast-paced online retail environment. ⸻ Key Responsibilities • Respond promptly to customer inquiries via phone, email, live chat, and social media. • Provide accurate product information, order updates, and after-sales support. • Assist customers with returns, exchanges, and warranty claims. • Resolve complaints efficiently, escalating to management when necessary. • Coordinate with the warehouse and logistics teams to ensure smooth delivery and order fulfillment. • Maintain records of customer interactions, transactions, and feedback. • Identify opportunities to improve processes and enhance the overall customer experience. ⸻ Requirements • Fluent in English (spoken and written). • Previous experience in customer service, preferably in e-commerce or retail. • Excellent communication and problem-solving skills. • Strong attention to detail and ability to multitask. • Competent in using CRM systems, order management platforms, and Microsoft Office/Google Workspace. • Ability to remain calm and professional under pressure. • Flexible to work shifts, weekends, or holidays if required.
AED 2,000-3,999/month
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.