Quality Analyst – Call Centre

About Us We are a growing furniture e-commerce company dedicated to delivering stylish, high-quality products and exceptional customer experiences. As we expand, we are looking for a motivated and detail-oriented Customer Service Agent to join our team. ⸻ Role Overview The Customer Service Agent will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring every customer receives a smooth and positive shopping experience. The ideal candidate will be fluent in English, professional, and able to thrive in a fast-paced online retail environment. ⸻ Key Responsibilities • Respond promptly to customer inquiries via phone, email, live chat, and social media. • Provide accurate product information, order updates, and after-sales support. • Assist customers with returns, exchanges, and warranty claims. • Resolve complaints efficiently, escalating to management when necessary. • Coordinate with the warehouse and logistics teams to ensure smooth delivery and order fulfillment. • Maintain records of customer interactions, transactions, and feedback. • Identify opportunities to improve processes and enhance the overall customer experience. ⸻ Requirements • Fluent in English (spoken and written). • Previous experience in customer service, preferably in e-commerce or retail. • Excellent communication and problem-solving skills. • Strong attention to detail and ability to multitask. • Competent in using CRM systems, order management platforms, and Microsoft Office/Google Workspace. • Ability to remain calm and professional under pressure. • Flexible to work shifts, weekends, or holidays if required.

Job Description: We are looking for energetic and results-driven Telesales Executives to join our growing team in Dubai. The ideal candidate will have strong communication skills, a confident phone presence, and the drive to consistently achieve sales targets. Key Responsibilities: Make outbound calls to potential and existing customers. Present products and services clearly and persuasively. Meet and exceed daily, weekly, and monthly sales targets. Maintain accurate customer and sales records. Build and nurture customer relationships. Requirements: Proven telesales or call center experience (preferred). Excellent verbal communication and persuasion skills. Fluency in English; knowledge of Arabic/Hindi/Urdu is an advantage. Target-driven, self-motivated, and resilient. Ability to work under pressure in a fast-paced environment. Basic computer knowledge (CRM experience is a plus). What We Offer: Competitive salary + attractive commission structure. Bonuses and performance incentives. Full training and career development opportunities. A supportive and energetic team environment. How to Apply: Submit your CV through Dubizzle to be considered.

Part-Time Telesales Executive (Female) – Dubai We are looking for a motivated female telesales executive to join our real estate team in Dubai. This is a part-time role with flexible hours, ideal for someone confident on the phone and able to build good client rapport. ⸻ Responsibilities • Make outbound calls to potential real estate clients. • Qualify leads (budget, area preference, investment vs. own use). • Schedule property viewings and meetings with the senior advisor. • Follow up with interested clients. • Maintain a simple call log (Google Sheet/CRM). ⸻ Requirements • Female candidate, based in Dubai. • Excellent communication skills in English (Arabic/Hindi/Urdu/Russian is a plus). • Confident, polite, and professional phone manner. • Previous telesales or customer service experience preferred. • Must already hold a valid UAE residency visa (family/husband/student visa holders welcome). ⸻ Working Hours • Part-time: 3–5 hours per day, 5–6 days a week. • Flexible schedule (to be discussed). ⸻ Salary • Fixed monthly part-time salary (AED 2,500–4,000 depending on hours). ⸻ How to Apply Send your CV/WhatsApp number to: +971 589976633

We are looking for a professional and friendly Receptionist / Front Desk to join our company. The ideal candidate will be the first point of contact for visitors and clients, ensuring a welcoming atmosphere and smooth front desk operations. Responsibilities: Greet and welcome visitors in a polite and professional manner. Answer, screen, and forward incoming phone calls. Maintain the reception area clean and organized. Handle inquiries and provide accurate information to guests. Schedule and manage appointments or meetings. Receive and sort daily mail/deliveries. Assist with administrative tasks as needed. Requirements: Previous experience as a receptionist or in a similar role is preferred. Good communication and interpersonal skills. Proficient in MS Office (Word, Excel, Outlook). Professional appearance and attitude. Ability to multitask and work under pressure. Interested applicants can send their CV via WhatsApp: +971 547364823

We are seeking motivated and customer-focused Tele Sales Executives (freshers or experienced) to join our team in Dubai. Key Responsibilities: Conduct inbound and outbound calls to promote company products and services Accurately record customer orders and interactions Follow sales scripts and effectively handle objections Consistently meet or exceed daily and monthly sales targets Coordinate with relevant departments to address customer concerns What We Offer: Competitive basic salary plus high commissions and incentives Professional and supportive work environment Requirements: Excellent communication and sales skills Confident, self-motivated, and target-driven If you are passionate about sales and eager to grow in a fast-paced environment, we encourage you to apply.

We’re hiring! Join our team as a Telesales Representative and put your sales skills to work. If you’re motivated, energetic, and ready to grow in a fast-paced environment, this is the role for you! Responsibilities • Call potential and existing customers to sell products or services. • Understand customer needs and recommend the best solutions. • Achieve sales targets and contribute to team goals. • Maintain accurate records of customer interactions. • Build and maintain strong customer relationships. Requirements • Excellent communication and persuasion skills. • Previous telesales or customer service experience is a plus. • Ability to handle customer objections confidently. • Fluent in (Languages Required, e.g., English, Hindi) • A positive attitude and willingness to learn. Benefits • Competitive basic salary + commission. • Training and growth opportunities.