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Innovaccer Analytics
3267-Director Customer Success (UAE)
Dubai - United Arab Emirates
About the Role As Director – Customer Success for the GCC region, you’ll serve as the regional custodian of outcomes for our customers. This is not a generic account management role, it’s about co-owning healthcare transformation with national and enterprise stakeholders across the region. You'll be the strategic and operational lead for some of the region’s most impactful digital health programs, supporting our customers in ministries, payer organizations, and health clusters. You’ll guide customers across every phase - from onboarding and implementation to activation, scale-up, and impact realization, ensuring they achieve measurable ROI and long-term success. This role is ideal for someone who Has worked in the GCC healthcare sector and knows how to navigate public-private partnerships, large-scale digital programs, and procurement frameworks. Understands the urgency of achieving Vision 2030 goals in KSA, We the UAE 2031, and similar national mandates. Thrives in building trusted relationships with senior executives, program leaders, and delivery teams across cultures and languages. Is comfortable working across ministry-led engagements, payer transformation programs, and operational rollouts across hospital groups. A Day in the Life Be the strategic advisor to key accounts—ranging from Ministries of Health to national insurance players and large hospital networks. Lead end-to-end program execution including charter definition, platform rollout, data onboarding, solution design, adoption management, and ROI tracking. Engage with C-level leadership, clinical teams, and operational stakeholders to align Innovaccer solutions with national health priorities and customer KPIs. Proactively identify opportunities to expand value within accounts—whether through additional modules, AI-enabled insights, or custom workflows. Serve as the voice of the customer internally—working with product, engineering, and leadership to evolve Innovaccer’s offerings for regional needs. Orchestrate business reviews, executive updates, and performance reporting to maintain transparency and trust. Manage delivery pods comprising platform engineers, data analysts, QA specialists, and designers—ensuring project milestones are met with high quality. What You Need 10+ years of experience in customer success, strategic account management, consulting, or digital delivery within healthcare and/or enterprise tech. Deep understanding of healthcare operations, payer dynamics, and regulatory landscape in the GCC—especially KSA, UAE, or Qatar. Proven ability to manage multi-stakeholder engagements across government bodies, provider networks, and insurance entities. Technical background in Engineering, Computer Science, Health Informatics, or equivalent. Strong track record of delivering technology programs—ideally involving data integration, care management, VBC, or population health. Executive presence with fluency in stakeholder engagement and business communication across Arabic and English contexts. Willingness to travel 50–60% across GCC countries as needed. Why Innovaccer Shape the region’s health transformation agenda alongside national leaders. Deliver impact on real-world challenges like chronic care, cost containment, and citizen access to care. Work at the frontier of health data, cloud transformation, and AI-driven operations. Be part of a mission-first team with a fast-growing regional footprint and ambitious plans for 2025 and beyond. Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status.  Disclaimer:  Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details. About Innovaccer Innovaccer is powering healthcare transformation across the GCC by helping government bodies, payers, and providers unlock the full value of their health data. Through our unified data platform and modular solutions, we enable ministries, insurance companies, and healthcare delivery systems to drive outcomes in Population Health, Value-Based Care, Patient Experience, and AI-powered intelligence. https://innovaccer.com/middle-east Check us out on YouTube, Glassdoor, LinkedIn, Instagram.
Negotiable Salary
Come Come
Car Driver (Commission Based)
Dubai
Working Hours: 12 Hours Break Time: 45 Minutes Weekly Off: One Day Visa+Car: Should have your own visa and car. Work: Food and Grocery delivery Services to our Chinese Customers. Pickup Location: We will assign you a Zone. Delivery Locations: You have to deliver anywhere in Dubai, Sharjah, Ajman and RAK. Delivery Charges: According to distance and will be counted from the place of pickup till the place of delivery, after delivering you have to come back to zone. Types Of Payments: Two types of payments Cash On delivery: You will keep with yourself whole month. Online Payment: Will be deposited in your app and will be given as salary. Total Deliveries/Day: Depends on your delivery skill and how good you are with locations. Company charges: 600 On Your Monthly Income But If you Work Less Than 15 days you have to pay 300 And more than 15 days, you have to pay full . Notice period: You have to inform office and give 30 Days notice period before Leaving The job Without Notice period we right to cut All your Salary As well As you have to pay full commission After Creating your ID . If You want to leave before One Month Because Of Any reason company have Right to Deduct your Salary As well penalty . Fuel,Sim Card: For the Fuel Sim card and it's data package you have to pay by yourself. Petty Cash: You should have 1000-1500 AED petty cash in your pocket while starting the job. Salary will be given between 12-15 of each month. Like if you leave in any date of the month you will get the salary of that next month in both case if we dismiss or you want to leave. Attendance: You should be available 24 days in a month otherwise you will be dismissed. Language: English is mandatory. Documents Required: Valid Passport, Valid Visa, Valid Emirates ID and Valid Driving License.
Negotiable Salary
High Street Resources
Social Media Specialist
Dubai - United Arab Emirates
We’re looking for a dynamic and multi-talented Social Media Specialist to support a founder in growing their personal brand and digital community, particularly on X platform. This is a hybrid role combining creativity, content strategy, and digital engagement with organizational and executional support. The ideal candidate is someone with deep expertise in X platform, understands how to build and nurture an online audience, and is also comfortable handling broader support duties in a fast-moving environment. Key Responsibilities: Social Media & Community Building Own and grow the founder’s presence on X platform, including content creation, scheduling, and strategy Drive follower growth, audience engagement, and community development Convert digital following into an engaged community through campaigns, content, and potentially virtual events Track insights and performance metrics, adjusting strategy accordingly Stay updated on platform trends, features, and best practices Conduct research, prepare briefings, and support digital initiatives Be flexible and hands-on in supporting other creative or operational tasks as needed What We’re Looking For: 2–4 years of experience in social media management and/or executive support Proven expertise in X platform with a strong understanding of its algorithm, growth tactics, and audience behavior Exceptional written and visual communication skills Creative thinker with an eye for aesthetics, trends, and storytelling Highly organized, adaptable, and detail-oriented Comfortable switching between creative tasks and support duties
Negotiable Salary
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