Telesales Representative - Doctor OnTime

Ontime Group is looking for an enthusiastic and results-oriented Telesales Representative to join our team, specifically focused on our clinic services in Dubai. This role involves reaching out to potential clients, promoting our clinic offerings, and ensuring excellent customer engagement through effective communication and follow-up. Responsibilities: Conduct outbound telesales calls to prospective clients, promoting the clinic’s services and special offers. Engage with potential patients to understand their healthcare needs and provide appropriate service recommendations. Follow up on inquiries and leads generated from marketing campaigns, ensuring timely communication. Maintain accurate records of customer interactions and sales activities in our CRM system. Achieve or exceed monthly sales targets while maintaining a high level of customer satisfaction. Collaborate with the clinic team to understand service offerings and enhance product knowledge. Provide feedback on market trends and customer preferences to help improve service offerings. Stay informed about health industry regulations and best practices to deliver compliant and convincing sales pitches. Requirements Previous experience in telesales or telemarketing, preferably in the healthcare or clinic sector in Dubai. Excellent communication and interpersonal skills with a customer-focused attitude. Ability to engage effectively with diverse clients over the phone. Strong organizational skills and attention to detail. Proven track record of meeting or exceeding sales targets. Proficient in using CRM software and MS Office applications. Self-motivated with the ability to work independently as well as part of a team. Fluency in English; knowledge of Arabic is an advantage.

We are looking for a well-spoken telesales representative to be responsible for soliciting sales and donations over the telephone. The telesales representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions. A remarkable telecaller will suggest ways in which clients' feedback can be utilized to improve our services. •Initiating sales with potential customers over the phone. •Asking questions to engage customers and keep the conversation going. •Listening to the customers' needs to generate repeat sales. •Gathering and documenting customer information, payment methods, purchases, and reactions to products. •Keeping up to date on all products and informing customers of new products. •Answering customers' questions on the products. •Meeting sales quotas. Company was built to provide an improved customer experience and high-quality Centers services It’s more than just business, It's about a relationship. With our proactive team, entrepreneurial spirit, and personal communication, we are more than just a Call Center.

Roles & Responsibilities We are hiring Customer Service Representatives / Call Center Agents in Dubai with employment visa and benefits. Handle customer calls, emails, and chats professionally. Provide accurate information about products, services, and policies. Record customer details and maintain database accuracy. Resolve issues and escalate complaints when needed. Meet daily/weekly call handling and service targets. Maintain a friendly, helpful, and professional manner at all times. Desired Candidate Profile High school / diploma / bachelor’s degree in any field. 0–2 years of call center or customer service experience (freshers welcome). Good communication skills in English (Arabic/Hindi/Urdu advantage). Basic computer knowledge (MS Office, CRM software). Positive attitude and ability to work in shifts.

Ontime Group is looking for a dynamic and experienced Telesales Representative with a background in aesthetic clinics to join our vibrant sales team. In this position, you will leverage your industry expertise to connect with potential clients, promote our aesthetic services, and drive sales through exceptional customer engagement. Responsibilities: Conduct outbound telesales calls to potential clients seeking aesthetic services such as skin treatments, cosmetic procedures, and consultations. Use your knowledge of aesthetic services to articulate the benefits and answer client inquiries effectively. Build and maintain strong relationships with clients to ensure repeat business and referrals. Document client interactions and manage leads through our CRM system. Collaborate with marketing teams to optimize lead generation strategies and provide insights on customer preferences. Meet and exceed sales targets while maintaining high standards of service quality. Stay updated on trends in the aesthetic industry and associated products. Provide feedback to management on market conditions and client's needs. Requirements Proven experience as a Telesales Representative, preferably with aesthetic clinic experience. Strong understanding of aesthetic services and products. Exceptional communication, negotiation, and presentation skills. Ability to build rapport and trust with clients over the phone. Proficient in CRM software and standard office applications. Track record of achieving or exceeding sales goals. Self-motivated with a results-driven approach. Fluency in English; knowledge of additional languages is an advantage. Benefits Salary + Benefits

In this role, you will be responsible for making outbound calls, promoting our products and services, handling customer inquiries, and achieving monthly sales targets. We are looking for individuals with strong communication skills, proven telesales/call center experience, and the ability to build and maintain customer relationships. Key Responsibilities Make outbound calls to prospective customers to promote company products/services Explain product features, handle objections, and close sales over the phone Provide excellent customer service and follow-up support Work closely with the sales team to achieve overall company goals Requirements Indian nationality Proven experience in call center, telesales, or telemarketing (preferred in trading industry) Excellent communication and negotiation skills Target-driven, self-motivated, and able to work under pressure Positive attitude and strong work ethic Benefits Competitive salary + attractive commission structure Employment visa & medical insurance as per UAE law (Depends on the performance) Professional training and career growth opportunities Friendly and supportive work environment

Roles & Responsibilities Client – Emaar Properties (Dubai) Location – Dubai Downton Salary - 5000 AED with Single Benefits Job Description: • Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. • Be a first point of contact to handle and resolve customer enquiries with accurate information. • Evaluate problems of the customers and provide logical lasting solutions. • Identify and escalate issues appropriately and ensure a timely response. • Ensure best in class customer satisfaction (CSAT) • Support customer on multiple channels (Voice, Email, Chat) and verifying information as per process. • Educate customers on procedures, and processes to ensure the interaction is valuable to the customer. • Ensure escalations are followed up within specified timeline. • Minimum Diploma Degree /bachelor’s degree • Minimum 1 years of Contact Centre experience in a Soft Skill driven environment • Good English language skills required. (Arabic language skills preferred) • Excellent communication skills both written (Email/Chat) and verbal (Voice) • Good problem-solving skills • Strong interpersonal and organizational skill • Good computer skills in all MS Office packages • Comfortable to work within an agile team