Telesales (dubizzle Cars) - Arabic Speaker

Ontime Group is looking for an enthusiastic and results-oriented Telesales Representative to join our team, specifically focused on our clinic services in Dubai. This role involves reaching out to potential clients, promoting our clinic offerings, and ensuring excellent customer engagement through effective communication and follow-up. Responsibilities: Conduct outbound telesales calls to prospective clients, promoting the clinic’s services and special offers. Engage with potential patients to understand their healthcare needs and provide appropriate service recommendations. Follow up on inquiries and leads generated from marketing campaigns, ensuring timely communication. Maintain accurate records of customer interactions and sales activities in our CRM system. Achieve or exceed monthly sales targets while maintaining a high level of customer satisfaction. Collaborate with the clinic team to understand service offerings and enhance product knowledge. Provide feedback on market trends and customer preferences to help improve service offerings. Stay informed about health industry regulations and best practices to deliver compliant and convincing sales pitches. Requirements Previous experience in telesales or telemarketing, preferably in the healthcare or clinic sector in Dubai. Excellent communication and interpersonal skills with a customer-focused attitude. Ability to engage effectively with diverse clients over the phone. Strong organizational skills and attention to detail. Proven track record of meeting or exceeding sales targets. Proficient in using CRM software and MS Office applications. Self-motivated with the ability to work independently as well as part of a team. Fluency in English; knowledge of Arabic is an advantage.

Need person for Daily office work . Person with zero experience can apply . Person with driving license not required .

We are looking for professional individuals to join our team in the role of Customer Service. Requirements: ✅ Excellent customer service and communication skills ✅ Fluent in English, Hindi ✅ Arabic language skills are a plus ✅ Basic knowledge of social media & digital marketing ✅ Ability to handle admin and office coordination tasks ✅ Presentable, organized, and customer-focused ✅ Experience in construction, transportation, or similar industries is preferred

Job Purpose The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle. If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world. We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre. I. Customer-facing Roles: Airport Services Agent (EK/dnata) & Marhaba Services Agent As an Airport Service Agent, you will be responsible for delivering top-notch customer service to our valued passengers during check-in, boarding, and baggage handling. Your dedication to provide a high-quality service experience will be integral to ensuring our customers have a seamless and enjoyable journey from start to finish. Our Marhaba Services Agents go above and beyond to provide exceptional travel assistance services to our valued clients. Whether you are a VIP, Marhaba client, an unaccompanied minor, or a passenger with special needs, we are dedicated to ensuring that you receive the highest level of care and attention throughout your journey. II. Back-office Role: Contact Centre Agent As a Contact Centre Agent, you will have the important role of being the voice of Emirates, providing our valued customers with accurate and up-to-date information about our products and services. We are seeking a skilled professional to provide exceptional customer service by promptly and accurately responding to inquiries either through various digital communication channels, such as chat and social media platforms or through voice support. Your role will be crucial in ensuring that our customers feel valued and supported throughout their journey. Qualification To be considered for Customer Service roles, you must meet the following requirements: Fluency in both spoken and written English Fluency in any other language is a plus A levels/High School certificate Excellent interpersonal and customer service skills Willing to work in a shift environment PC based skills to operate Windows package (Microsoft Word/Excel/E-mail) Willing to wear uniform (Front-line customer facing roles) Job specific requirements for back-office roles: Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese. Customer and sales focus to provide excellent service and close any sales opportunity. The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role. Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Contact Centre Service Agent. You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards. Salary & benefits Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com Application Link: https://www.emiratesgroupcareers.com/search-and-apply/129

Ontime Group is excited to announce an opening for a Telesales Representative for our Doctor OnTime service. In this role, you will play a crucial part in connecting patients with healthcare solutions by promoting our Doctor OnTime platform, which enhances patient access to healthcare providers and services. Responsibilities: Make outbound calls to engage with potential patients, introducing them to the Doctor OnTime service and its benefits. Explain the features of our platform clearly and effectively, answering any questions or concerns from prospective customers. Utilize your customer service skills to nurture leads and convert inquiries into appointments or sign-ups. Keep a detailed record of interactions and outcomes in our CRM system to track sales progress. Collaborate with marketing and operations teams to improve lead generation efforts and customer outreach strategies. Achieve and surpass monthly sales targets while maintaining a high level of customer satisfaction. Stay informed about industry developments and platform updates to effectively communicate changes to clients. Requirements Previous experience in telesales, particularly within healthcare or related sectors. Strong communication and interpersonal skills, with the ability to connect with diverse audiences. Proven track record of achieving sales goals and maintaining customer satisfaction. Comfortable explaining complex services in a simple, relatable manner. Experience working with CRM systems and standard office software. Strong organizational skills and attention to detail. Self-motivated with a passion for helping others. Fluency in English is required; additional languages are a plus. Benefits Salary + Benefits

We are searching for a call center agent which involves managing inbound and outbound customer calls to provide support, answer questions, resolve issues, and gather feedback, all while maintaining customer satisfaction and accurately documenting interactions in a database or CRM system. Key responsibilities include active listening, clear communication, technical proficiency with call center software, and excellent problem-solving skills to ensure customers receive timely and effective assistance with products and services. Responsibilities: Handle Customer Interactions: Answer incoming calls and make outbound calls to assist customers with inquiries, complaints, and requests. Provide Information: Offer accurate information about products, services, and order statuses. Resolve Issues: Identify and troubleshoot customer problems, providing effective and lasting solutions.