Dutch Speaking Jobs In Bangkok, Thailand - Fully Paid Relocation

Job Description Roles & Responsibilities Customer support Responsible for providing exceptional service to customers by addressing inquiries, resolving issues, and assisting with their needs. He/ She should be able to handle a variety of customer interactions, such as phone calls, emails, chat messages, or in-person interactions. Problem Solving Identifying and solving customer problems or concerns. This may involve troubleshooting technical issues, managing complaints, or finding solutions to meet customer needs. Product Knowledge CHR should have a deep understanding of the company's products or services. They should be able to provide accurate and detailed information to customers, helping them make informed decisions. Sales and Upselling CHR is responsible for identifying opportunities to upsell or cross-sell products or services to customers and acquire new customer through both inbound & outbound calls Record Keeping & Reporting Keeping accurate records of customer interactions is essential for future reference and analysis. Generate regular reports on performance metrics and KPIs. Compliance and Quality Assurance: CHR needs to be familiar with company policies and procedures and ensure that they are followed when assisting customers. This includes handling sensitive customer information with care and following security Desired Candidate Profile Bachelor's degree in a any field. Fluency in Arabic is mandatory. Driving License would be an advantage. Must Have call Centre Experience

Job Summary: GluCare Integrated Diabetes Center is seeking a dedicated and customer-focused Customer Service Excellence Representative - UAE National only passionate about delivering excellent patient care and thriving in a dynamic healthcare setting, to join our team. The ideal candidate will serve as the first point of contact for patients, providing exceptional service through phone, email, and other communication channels. This role requires strong interpersonal skills, a patient-centered approach, and the ability to handle inquiries efficiently in a fast-paced healthcare environment. Key Responsibilities: Patient Communication: Respond promptly and professionally to patient inquiries via phone, email, and other channels. Provide accurate information about clinic services, appointments, and care protocols. Appointment Coordination: Schedule, reschedule, and confirm patient appointments in coordination with clinic operations. Proactively manage cancellations and follow-ups to optimize clinic schedules. Problem Resolution: Address and resolve patient concerns or escalate complex issues to the appropriate department. Ensure all interactions are logged and tracked in the clinic's CRM system for follow-up and reporting. Patient Experience: Uphold the highest standards of customer service, ensuring a seamless and positive experience for all patients. Solicit feedback from patients to identify areas for service improvement. Administrative Support: Maintain up-to-date records in the patient management system. Assist in generating and distributing patient-related communications, including reminders and follow-up notices. Requirements Key Competencies: UAE National with a Family Book - A MUST Exceptional communication and interpersonal skills. Ability to empathize with patients and resolve issues effectively. Strong organizational and time management abilities. Proficiency in CRM systems and basic IT skills. Fluent in English Qualifications: Bachelor’s degree Prior experience in customer service, preferably in a healthcare or call center environment Knowledge of healthcare processes and patient care is an advantage

In this role, you will be responsible for making outbound calls, promoting our products and services, handling customer inquiries, and achieving monthly sales targets. We are looking for individuals with strong communication skills, proven telesales/call center experience, and the ability to build and maintain customer relationships. Key Responsibilities Make outbound calls to prospective customers to promote company products/services Explain product features, handle objections, and close sales over the phone Provide excellent customer service and follow-up support Work closely with the sales team to achieve overall company goals Requirements Indian nationality Proven experience in call center, telesales, or telemarketing (preferred in trading industry) Excellent communication and negotiation skills Target-driven, self-motivated, and able to work under pressure Positive attitude and strong work ethic Benefits Competitive salary + attractive commission structure Employment visa & medical insurance as per UAE law (Depends on the performance) Professional training and career growth opportunities Friendly and supportive work environment

Job description Execute the daily functions of arrival and departure for guests in a manner keeping with the Fairmont Service Promise and the guests. Adhere to and execute all job task checklist points. Perform registration process by obtaining data from guest and by observing the established guidelines. Review all group resumes, VIP reports, daily business reports. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag while working. Comply at all times with Accor standards and regulations to encourage safe and efficient hotel operations which include but are not limited to front office policies and accounting policies. Cash handling and credit processing as required, to include gift card redemption. Support the concierge or telephone operator as required. Resolve guest complaints or otherwise follow up with manager. Review room queue and work with housekeeping to expedite turnover. Reach out to guests to communicate room is ready and coordinate luggage delivery with guest services if luggage has been stored. Handle due-out and discrepancy updating in communication with the housekeeping department. Post applicable charges for late check-out requests. Perform daily "bucket check report" against guest folio ensuring that charges are accurately posted and support receipts are properly filed and attached. Ensure that one's cash report is balanced and closed at the end of the shift with remittance envelope dropped in the cash vault. Ensure the strict control of room keys. Enforce the key handling procedures ensuring maximum security. Ensure proper handling and documentation of guest's valuables being secured in hotel safe deposit box. Drive and champion all loyalty program. Drive FO up selling program. Be familiar with hotel services and promotions and promote them. Use Royal Service Manager as the main method of communication throughout the department as required for communication. Take and deliver accurate and timely guest messages. Respond to queries positively. Follow department policies, procedures and service standards, including all safety policies. Other tasks as assigned. Qualifications Passion for guest service. Excellent written and verbal communication, interpersonal and leadership skills. Highly organized, results-oriented with the ability to be flexible and work well under pressure. Degree or diploma in hospitality management is an asset. Fluency in English, and at least one additional language. Minimum of 1 year previous hotel experience is an asset. Must have the ability to handle a multitude of tasks and guest requests. Knowledge of property management system such as Opera is an asset. Ability to work independently and prioritize responsibilities. Experience with a hotel loyalty program is an asset. Computer proficiency in a Windows environment (Word, Excel, PowerPoint).

Apt Resources is seeking a professional and friendly Door Lady to join their client's team at a luxurious Hotel. As a Door Lady, you will be responsible for warmly welcoming guests, providing assistance with luggage, opening doors, and ensuring a smooth and pleasant arrival and departure experience. Your role will also involve assisting with guest inquiries and coordinating with other hotel staff to meet guest needs. The ideal candidate will have a friendly and welcoming demeanor, possess excellent communication skills, and be able to provide exceptional customer service. Requirements Prior experience as a Door Lady or in a similar role Strong customer service skills Ability to lift and carry heavy luggage Friendly and welcoming personality Excellent communication and interpersonal skills Professional appearance and demeanor Benefits AED 2000 basic salary plus a service charge of AED 500 plus 500 allowance and all other benefits as per UAE labour laws.

We are looking for a customer service representative for our car rental company. The successful candidate will be able to accept ownership for taking bookings, effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities: - Manage inbound and outbound calls in a timely manner. - Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise. - Build sustainable relationships and engage customers by taking the extra mile. - Keep records of all conversations. Requirements: - Minimum 2 years of experience in a customer support role. - Track record of over-achieving targets. - Knowledge about cars and vehicle brands. - Strong phone and verbal communication skills along with active listening. - Familiarity with CRM systems and practices. - Customer focus and adaptability to different personality types. - Ability to multi-task, set priorities, and manage time effectively.