Sales Call Center Representative

We are seeking motivated and enthusiastic Support Staff to join our team. This role is ideal for IT students or fresh graduates who are eager to build their careers in customer support and IT services. Responsibilities: • Interact with customers via phone, email, or chat in a professional manner. • Provide first-level support for customer inquiries. • Document and escalate unresolved issues to the technical team. • Maintain a positive and helpful attitude while representing the company. Requirements: • Strong communication skills in English (additional languages are a plus). • Basic knowledge of IT systems and troubleshooting. • Preferably holding residence status in Dubai. • Team player with a proactive attitude. What We Offer: • Training and mentorship opportunities. • Exposure to real-world IT and customer interaction experience. • Flexible working hours suitable for students. • A chance to build a career path in IT support and customer service.

Roles & Responsibilities Client – Emaar Properties (Dubai) Location – Dubai Downton Salary - 5000 AED with Single Benefits Job Description: • Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. • Be a first point of contact to handle and resolve customer enquiries with accurate information. • Evaluate problems of the customers and provide logical lasting solutions. • Identify and escalate issues appropriately and ensure a timely response. • Ensure best in class customer satisfaction (CSAT) • Support customer on multiple channels (Voice, Email, Chat) and verifying information as per process. • Educate customers on procedures, and processes to ensure the interaction is valuable to the customer. • Ensure escalations are followed up within specified timeline. • Minimum Diploma Degree /bachelor’s degree • Minimum 1 years of Contact Centre experience in a Soft Skill driven environment • Good English language skills required. (Arabic language skills preferred) • Excellent communication skills both written (Email/Chat) and verbal (Voice) • Good problem-solving skills • Strong interpersonal and organizational skill • Good computer skills in all MS Office packages • Comfortable to work within an agile team

Patrique Mercier Recruitment is excited to present an incredible opportunity for Dutch Speaking professionals looking to work in Bangkok, Thailand! This role offers a fully paid relocation package, allowing you to embark on a new adventure while joining a prestigious company. As a Dutch Speaking Consultant, you will engage with clients, provide exceptional service, and contribute to the success of a renowned luxury brand. If you are enthusiastic about delivering high-quality customer experiences and are ready for a change of scenery, we encourage you to apply! Responsibilities Provide outstanding customer service in Dutch to clients of a prestigious luxury brand. Effectively communicate brand stories and product information to enhance customer engagement. Manage client inquiries, process orders, and deliver comprehensive after-sales support. Handle customer complaints and concerns professionally and efficiently. Work collaboratively with the sales team to build strong customer relationships and promote brand loyalty. Stay updated on luxury market trends and new product offerings to provide valuable insights to customers. Requirements Fluency in Dutch and English; knowledge of additional languages is a plus. A valid EU passport. Experience in luxury retail or customer service is a significant advantage. Excellent communication and interpersonal skills focused on customer satisfaction. Able to thrive in a fast-paced, dynamic environment. Genuine enthusiasm for luxury brands and a solid understanding of the luxury retail landscape. Willingness to relocate and work flexible hours to meet business requirements. Benefits Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel )

About Us We are a growing, customer-focused company dedicated to providing exceptional service and support. To strengthen our team, we are seeking motivated and professional Call Center Representatives who will play a key role in ensuring customer satisfaction. Responsibilities Handle inbound and outbound customer calls in a professional and courteous manner Provide accurate information, resolve issues, and answer inquiries effectively Record and update customer interactions in the system Collaborate with other departments to ensure smooth resolution of customer requests Meet performance targets such as call handling time, quality, and customer satisfaction Requirements Fluency in Turkish (mandatory) Previous experience in a call center or customer service role is an advantage Excellent communication skills in English (both written and verbal) Strong problem-solving skills and ability to stay calm under pressure Proficiency in using computer systems and CRM tools Flexibility to work in shifts, including evenings and weekends if required What We Offer Competitive salary and performance-based bonuses Comprehensive training and ongoing support A dynamic and friendly work environment Opportunities for professional growth and career advancement

Job Description: We are hiring Customer Service / Call Centre Representatives on a 2-month contract. The ideal candidate should be a native Arabic speaker with strong communication skills and customer service experience. Key Responsibilities: Handle customer inquiries through phone, email, and chat in Arabic and English. Provide accurate product and order information to customers. Resolve complaints efficiently while ensuring customer satisfaction. Coordinate with internal teams to ensure timely order processing and issue resolution. Maintain professionalism and adhere to company policies during all customer interactions. Desired Candidate Profile Native Arabic speaker (mandatory). Own visa with at least 7 months validity (mandatory). Previous customer service or call center experience preferred. Excellent communication and problem-solving skills. Flexible to work in rotational shifts, 6 days a week.

Patrique Mercier Recruitment is thrilled to invite applications for the position of Dutch Speaking Recruiter, with no experience required! This remote role gives you the flexibility to work from anywhere in the world while starting an exciting career in recruitment. You will be crucial in matching talented candidates with outstanding job opportunities. If you are fluent in Dutch, eager to learn, and passionate about helping others, this position is perfect for you! Responsibilities Collaborate with hiring managers to understand their specific recruitment needs and job descriptions. Source candidates using various methods, including social media and online job platforms. Review resumes and conduct initial interviews to evaluate candidate qualifications. Organize and schedule interviews between candidates and hiring teams. Keep detailed records of all candidate interactions and maintain recruitment databases. Ensure a positive candidate experience throughout the recruitment process. Requirements Fluency in Dutch and English is essential. No prior recruitment experience is necessary; full training will be provided. Strong communication and interpersonal skills; a passion for helping others is a must. Familiarity with online recruitment tools and systems is beneficial. Self-motivated and able to work independently in a remote environment. A desire to build a rewarding career in recruitment and to make a difference in candidates' lives. Benefits Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel ) And more....