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Telesales Representative - Doctor OnTime

Negotiable Salary

Ontime Healthcare

Dubai - United Arab Emirates

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Ontime Group is excited to announce an opening for a Telesales Representative for our Doctor OnTime service. In this role, you will play a crucial part in connecting patients with healthcare solutions by promoting our Doctor OnTime platform, which enhances patient access to healthcare providers and services. Responsibilities: Make outbound calls to engage with potential patients, introducing them to the Doctor OnTime service and its benefits. Explain the features of our platform clearly and effectively, answering any questions or concerns from prospective customers. Utilize your customer service skills to nurture leads and convert inquiries into appointments or sign-ups. Keep a detailed record of interactions and outcomes in our CRM system to track sales progress. Collaborate with marketing and operations teams to improve lead generation efforts and customer outreach strategies. Achieve and surpass monthly sales targets while maintaining a high level of customer satisfaction. Stay informed about industry developments and platform updates to effectively communicate changes to clients. Requirements Previous experience in telesales, particularly within healthcare or related sectors. Strong communication and interpersonal skills, with the ability to connect with diverse audiences. Proven track record of achieving sales goals and maintaining customer satisfaction. Comfortable explaining complex services in a simple, relatable manner. Experience working with CRM systems and standard office software. Strong organizational skills and attention to detail. Self-motivated with a passion for helping others. Fluency in English is required; additional languages are a plus. Benefits Salary + Benefits

Source:  workable View original post

Location
Dubai - United Arab Emirates
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workable

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Ontime Group is looking for an enthusiastic and results-oriented Telesales Representative to join our team, specifically focused on our clinic services in Dubai. This role involves reaching out to potential clients, promoting our clinic offerings, and ensuring excellent customer engagement through effective communication and follow-up. Responsibilities: Conduct outbound telesales calls to prospective clients, promoting the clinic’s services and special offers. Engage with potential patients to understand their healthcare needs and provide appropriate service recommendations. Follow up on inquiries and leads generated from marketing campaigns, ensuring timely communication. Maintain accurate records of customer interactions and sales activities in our CRM system. Achieve or exceed monthly sales targets while maintaining a high level of customer satisfaction. Collaborate with the clinic team to understand service offerings and enhance product knowledge. Provide feedback on market trends and customer preferences to help improve service offerings. Stay informed about health industry regulations and best practices to deliver compliant and convincing sales pitches. Requirements Previous experience in telesales or telemarketing, preferably in the healthcare or clinic sector in Dubai. Excellent communication and interpersonal skills with a customer-focused attitude. Ability to engage effectively with diverse clients over the phone. Strong organizational skills and attention to detail. Proven track record of meeting or exceeding sales targets. Proficient in using CRM software and MS Office applications. Self-motivated with the ability to work independently as well as part of a team. Fluency in English; knowledge of Arabic is an advantage.
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